We hired Simple Moves to downsize us from Delta to Vancouver. The communication with the reception was excellent. Jani showed up promptly to do the walk through and give us our estimate. He was efficient and seemed to know his business. However, I hired him to give me an estimate on moving my stuff, NOT to tell me what should go and how much should go. His comments regarding the number of books, pictures and chairs were unnecessary and inappropriate. The day of the move went very well, the actual moving team were great. I wasn't happy with the quality of several garment boxes as they were WELL used and falling apart and upon arrival at the new place all the clothes were in a heap at the bottom. A large scratch occurred on our new hardwood floor and they sent out a company to fix it and the job was Excellent! Trinidad was a true artist!
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- Company Response
Hi Rosemarie, thank you so much for taking the time to leave us a review! We're glad you were pleased with the communication, your team, and how well your move went. We will also pass on your praise to Trinidad, wonderful to hear you are happy with his repair of your floor. We appreciate having you as our client, and wish you all the best in your new Vancouver condo!