BRANDON P.

Thank you to Fix Appliance CA and to Dima (Appliance Technician) for your your expertise and professionalism. I sent an online request at 10:30pm and at 8am the next morning a lovely customer service rep (Lana) contacted me. Within minutes I has a service appointment for the next day. Dima arrived at the beginning of the service window provided and was extremely courteous and extremely knowledgeable. Based on my explanation of the problem and doing some tests on the machine he started by explaining what the “likely” problem(s) could be. Within 5 minutes I had an easy to read emailed quote based on the diagnosis. Once approved Dima went to work and was very careful with all of the parts being removed from the washing machine. As anticipated, Dima was completely accurate in his assessment and fixed the issue within 60 mins. The rate was very reasonable and everything is done online so it made the process very easy. I have to say this was an absolutely wonderful experience. Thanks to everyone involved (especially Dima for his great work) Fix Appliance will certainly be my appliance repair company of choice moving forward. I would absolutely recommend this company to anyone with an appliance repair issue.