Matthew in Toronto

I hired Roofs on Homes to perform a complete roof install including new eaves, soffits, and fascia. My experience working with them was amazing and customer service was always at the forefront. Danny and everyone else I interacted with from Roofs on Homes were pleasant, timely, and communicative throughout the entire process. They took time to clearly describe the scope of work and problems with my current roof and were not pushy with warranty or extra items. I was impressed with the package of material provided during the quote including insurance certificates, WSIB clearance, and all the details about the products. I had follow-up questions that were responded to promptly, and the few times I called the office I got through immediately and was able to get the answers I needed from Maria. This gave me a lot of comfort if I had issues down the line, but I doubt this will be a problem as long as I am in the house! Danny gave me ample notice of when the work would start and the crew was on time and professional in every way possible. There were a few unique elements with my roof that were explained to me during the install so I could make an informed decision to ensure I was pleased with the overall look and function. I pointed out where I had previous water issues with a mud room roof install and they described and showed me how they corrected it to ensure I won't have a leak there again. Manny's team with the aluminum was impressive to watch and you could see the pride that the entire crew took in their work. They covered up a few additional spots of my siding with additional black aluminum to ensure the fit and finish would be pleasing longer-term, and this eye for detail made me very happy. All the eaves were checked methodically to ensure the slope was correct, and they performed wonderfully in a heavy spring storm the day after the install. Both roofing and aluminum crews took care to protect everything possible on the property to prevent any damage and were immaculate in the clean-up. I received multiple quotes and decided to proceed with Roofs on Homes and couldn't be happier with the outcome.