Reviews

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Last week I bought a furnace and air conditioner, it was set to be installed on Monday and on the Friday before, I came into the office to talk to Steve about my air conditioner. I wasn't sure it was exactly what I wanted, so Steve came to my house to go over some options and I chose a 16 seer instead of the 13 seer that I had already ordered. I also added a humidifier to the order. Even with all of these changes late Friday afternoon, the boys were still at my house to put in the furnace and air conditioner on Monday morning. Even though I had made changes to the order, Air Solutions was somehow able to manage the changes without putting a hiccup into the schedule. I can't tell you how relieved I was when Monday came and all the equipment was there - I was going on vacation and this was the last thing I needed to get done before I left. It would have been a shame to have to wait until I returned just to have the air conditioner put it, luckily I didn't have to worry about that. The boys were in and out by early afternoon and they even swept my furnace room floor when they were done because they were worried about some metal shavings from the ductwork changes. And the ladies in office even handled the rebates for me. Thank you for making everything worry free from start to finish.

Approximate cost of services:
$0.00
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Company Response

It was a pleasure to be able to assist you with your rebates and make the necessary changes to ensure you are completely satisfied with the equipment you purchased. It is an expensive investment and Air Solutions wants to make sure that the equipment purchased meets the specific requirements of your home and wallet. Thank you for your kind words.