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0/10

Update- After posting my review the company contacted me wanting to fix things. Offered compensation, but not for my issues, for me to remove my review. After some research and discovering this is unethical, I will not accept. Never use this company. At consultation it was discussed I would be keeping my custom blinds. I was responsible for removing and reinstalling them. With the new window casing my blinds don’t fit! All my window coverings have to be replaced. On the day of install on a cold day in feb, the workers removed all my windows and my front door, leaving my home open to the elements and my furnace running continuously for the entire day! Kept me struggling to keep my pets safe and alive. Debris of metal, nails and insulation etc was left scattered around my home, that I spent hrs cleaning up and finding in the snow. No concern for the safety of my pets. 3 separate walls in three rooms were left gouged, scraped and damaged. Peep hole in new front door was drilled above my head, door had to be replaced. My door now sticks. Door lock was installed incorrectly and had to be removed and reinstalled by me. One worker was on personal calls the entire day, for over 7 hrs, not focused on the job. One window cracked and when they came to replace it, brought the wrong window. Arranged for the right window to be brought and installed, at that time they damaged the screen. Waited over 6 weeks for a new screen, that finally arrived after I complained yet again. The customer service of this company is insulting, I have continually had to take time off work for issues to be resolved. I paid this company in full, and I wish I had not. They have done nothing or offered nothing to compensate me, offer anything in good faith, done anything to make up for a lot of hassle and inconvenience dealing with this company. Never again!

Approximate cost of services:
$5,000.00
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