Reviews

7/10

We had our custom fronts for our cabinets repainted. Paint core picked up the fronts resprayed them and installed back into our kitchen. The following feedback was provided directly to Aimee who did not respond. The pros: The service was timely. All of the staff was responsive, friendly and professional. There was a bit of a communication mix up during installation but the owner (Rade) apologized and offered a small discount which was appreciated. Cons: The new fronts are close to what our fronts were before. However, instead of Benjamin Moore Cloud White (previous colour) the fronts are now white but with a creamy yellow undertone which does not match the rest of the kitchen, including the panels, quartz counters and the wall colour. I was assured that the paint colour would be matched. It was not matched.

1 of 1 people found this review helpful.
Was this review helpful?
4/10

We had AA flooring install Twelve Oaks engineered flooring for our kitchen. The price was reasonable (it was on sale) and they were able to install on short notice. Unfortunately, the floor is already cracking and chipping along the seams in multiple areas (after only 5 months). Unsure of whether this was a product or install issue I followed up with my sales person (Peter R) and was told that a rep would come to my home to assess. I have called and emailed multiple times and no one has come to look at the flooring. We finally gave up on AA floors after months of following up. We originally ordered this product for our entire first floor but started with the kitchen first. Thank goodness this horrible product is only in our kitchen. We won’t use AA again and we certainly won’t purchase twelve oaks products. There is nothing more disappointing than having new floors that are already breaking down.

2 of 2 people found this review helpful.
Was this review helpful?