Reviews

10/10

This company never disappoint. I've used them several times for clogs, drain work, Backflow water valve. They have been professional, clear explanation of work, tidy and very courteous. Special mention must go out to Raymond Wong. He has serviced my house on several occasions. He is the epitomy of professionalism, he really cares about doing the job right and always makes clear the different options before proceeding. My wife and I also appreciated the extra care he takes in tidying up the job sight once he's done. Other technicians I have dealt with are also reliable. I would not hesitate to recommend New Canadians Drain and plumbing to family and friends, in fact I already have.

Was this review helpful?
Company Response

Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with our efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care.

10/10

Hello, Seems we don't forget to praise good professional work done but only write with our complaint. I am writing in as a very satisfied customer. Let me begin: Raymond Wong is not only cordial but a professional who knows his business. He removed his boots and covered/ cleaned up the area he worked at. I called in with a plugged drain I noticed from my kitchen sink, he found the source in the basement. From there he explained in detail what we were dealing with, the probable cause. After he opened up the obstruction he gave us sound advice on preventative measures we can take to avoid or at the very least slow down a repeat of this issue. I appreciate the work Raymond Wong did in my home and would not hesitate to recommend Raymond and his company. George

Was this review helpful?
Company Response

Hi George, it was a pleasure reading your feedback on our services. It is true that good work is sometimes overlooked and so we greatly appreciate all positive feedback that we receive from our valued customers. It was a pleasure working with you and we look forward to assisting you as well as your friends and family with any future plumbing needs that may arise. Until next time George, take care.