Reviews

8/10

We met with 6 basement contractors before deciding upon Stan and Basement Experts because of his personable nature and his ability to understand our vision for our basement renovation. He took our design ideas and offered suggestions, many of which we wouldn't have thought of ourselves. Basement Experts also offers a 2-year warranty, so they were able to address a couple of issues like squeaky floor panels. Our basement was completed in October of last year, and 10 months later, we are happy to report that we still love it! Guests always compliment us on the quality and professional appearance. Materials were top notch, and we were especially happy Stan was able to raise most of the vents to achieve a higher ceiling for our basement. During construction, the crew was nice to communicate with and clean-up at the end of the day was great. Having said all that, we were quite stressed toward the end of the project. We were expecting a child, and while the bulk of the work was completed several weeks later than expected, there were lingering issues (electrical inspections) that pushed the final completion date. Luckily, everything was done a week before baby arrived!

Approximate cost of services:
$47,000.00
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Company Response

A great basement renovation; we enjoyed working with you both to achieve your vision for your new basement spaces. Unforeseen issues can sometimes arise during renovations unfortunately, but our goal is to make sure our clients are completely satisfied at the end of their project. We are so glad you are enjoying your lovely new basement with your newest bundle of joy!

10/10

I emailed Alan a few times before booking him, and his communication was excellent. We had the misfortune of water damage into our ceiling, so I wanted to make sure he would take a look at our roof. On the day of the inspection, he showed up on time for our appointment and went through our entire home. Alan went above and beyond (literally!) and scaled our house to inspect and photograph the state of the roof. He also went into our attic to get a view of the roof problem from the inside. Together, we went through the entire house and he explained the other deficiencies and helped to write up the report. I'm happy that we chose AllMax for our one-year warranty inspection.

Approximate cost of services:
$370.00
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Company Response

Thanks Chi, It certainly was a windy day and a difficult climb up, but you had a very specific problem and I needed to get to the "top" of it (literally) to show you how to get your new builder to rectify the problem. You now know exactly what mistakes were made and how to approach the builder in the required repairs.
I find that being a great inspector is only 50% of how good your technical or investigative skills are and the other 50% is good communication. If the message isn't conveyed properly then the point can be confusing or even lost on a home owner, especially if they have no understanding of construction or are first time house owners. I was happy I could help you with this peculiar situation. Best Regards, Alan - AllMax

10/10

After I sent out quote requests, Paul was the first to reply and his communication from then to after I booked The Duct Cleaning Specialists was excellent. Paul and Matt were very professional in their services, and I appreciated that they were careful in my new home. Certainly a pleasure to deal with, so much so that I immediately referred him after submitting my payment. Thanks again!

Approximate cost of services:
$150.00
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