AC Electrical Contractors Ltd.

Electricians
251 Raleigh Avenue Toronto ON M1K 1A5
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Electricians
AC Electrical Contractors Ltd.
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97%

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Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for AC Electrical Contractors Ltd.

Average customer rating:
9.7 10 (268 reviews)

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Brenda McNeilly from Toronto
Brenda McNeilly from Toronto
7 reviews Toronto, ON
10/10

Installation of Bathroom Exhaust Fan

We recently used AC Electrical and had an excellent experience, we would definitely use them again and highly recommend them. Nick showed up promptly at 5 minutes to the agreed upon time, was super polite, clean and professional, got to work, cleaned up after himself, explained everything he was doing for us, and what was incorrect about the previous (old, being replaced) exhaust fan installation. The work involved Nick going into our attic. Because this company works in East York I did not have to tell him what to expect in an East York bungalow attic. Nick was here at 9, finished by 10 and cleaned up like he was never there. Super nice guy and great company, we highly recommend. They will be our go-to electricians for the next things we need to do and upgrade. Also great that they are so accessible in our area.

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Company Response

Brenda, thank you for the wonderful review! Nick is one of our senior master electricians, who sets such a good example for our entire team of electricians and company as a whole. He's admired for his great work ethic, knowledge, experience and professionalism. We're happy that you got the opportunity to work with him and that you're satisfied with the work he did. Thanks again for taking the time to share this feedback, we hope to serve you in the future. Thank you for choosing AC Electrical.

Ilan
Ilan
11 reviews Toronto, ON
8/10

install outlet in basement

My experience with this contractor was mixed, but I am now satisfied that they take their customer service seriously. Initially, the people at the head office were helpful on the phone, but the electrician who turned up at my home to install an outlet in my basement was negative and unhelpful. He insisted that my new sump pump had to be connected directly to the electrical panel (rather than just installing an electrical outlet) and gave me a quote for $600. I found out later that this was untrue (all that was needed was an outlet) and got it done for much, much less. So I ended up paying $66 for the initial visit/consultation for no reason. But subsequent to my complaint, Genelle, the office manager, made a special effort to rectify the situation by contacting me and hearing me out. I appreciate that this contractor has tried to make amends. So I am changing my initial negative review to a more positive one.

1 of 1 people found this review helpful.
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Company Response

Ilan, thank you for your honest review, we genuinely appreciate the feedback. Our clients are one of the driving forces in our company, therefore, we try our very best to ensure that their experience with us is a positive one. Unfortunately, the electrician who met with you, did not meet your expectations for our brand, and it has reflected on the customer service experience of our entire team. Your review has helped remind us of how important every client is and this is why, we tried to rectify the situation by reaching out to you. Thank you once again for taking the time to speak with us and share your feedback. It has been well taken and we hope to be given the chance to work with you in the future.

David in Toronto
David in Toronto
0 reviews Whitby, ON
10/10

Electrical

Had bathroom fans installed, light fixtures installed, and fuse box replaced. Kyle was professional, explained everything before wok was done and accommodated changes that we wanted to make. Would highly recommend.

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Blackie in Old Toronto
Blackie in Old Toronto
4 reviews Toronto, ON
10/10

Several walls in my house with no power

After two electricians failed at restoring my power and telling me I needed to have the walls cut open I called Ac Electrical and Steven Latinsky came over and completely fixed everything. He discovered that the break was leading from a working wall outlet upstairs. He is the best electrician I have ever hired in my life. He took the time to replace all the incorrect amps in my fuse panel. I would recommend this guy to everyone

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Company Response

Thank you so much for taking the time to offer feedback about your experience with our company and electrician. We're happy that Steven was able to figure out the problem and present you with an appropriate solution. Like all of our electricians, Steven is very knowledgeable and experienced, making him very efficient at what he does. Thanks again for the amazing review and we appreciate the high recommendation. Thank you for choosing AC Electrical.

Mary A.
Mary A.
4 reviews Toronto, ON
10/10

Complete rewiring of garage studio

Both my husband and I are very satisfied and happy with all the rewiring , installation of sub panel and 2 motion detector spotlights that was done on the lower floor of our 2 storey garage. The job was completed very efficiently and I would not hesitate to recommend both Steve and Kyle of AC Electrical for any electrical needs. They were both very knowledgeable and pleasant to work with.
Mary Anne and Don
Scarborough

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Company Response

Thank you for the thoughtful feedback about your experience with our company. We appreciate it! Customer satisfaction is very important to us, so we're very pleased knowing that Steven and Kyle performed the installations efficiently, safely and to your satisfaction. Thank you for choosing AC Electrical. We look forward to working with you again in the future if ever the need arises. Thanks again!

philip
philip
5 reviews Toronto, ON
10/10

Replacement of an older electrical panel and fixing of a leak

In short, we had water coming in through our old electrical panel. AC organized the entire project for us ... electrical power off and coordinating with Toronto Hydro ... repairing the leak ... and installing a brand new panel. Today, leak is gone, panel looks great, and we are very happy. AC was great all the way through with communication and I'd absolutely recommend them. Cheers and thanks AC!

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Company Response

Philip, thank you for the positive feedback. It's very heartening to know that our team had the electrical repair taken care of as efficiently and seamlessly as possible. Trying to find the right contractor can be very challenging as it is, so we're happy to have been able to ease the stress of the entire process somehow. Thanks again for the wonderful review and the confidence you have in our Team - we appreciate it! Thank you for choosing AC Electrical, we hope to serve you in the future.

Susan in Mississauga
Susan in Mississauga
1 review Toronto, ON
10/10

Electrical repairs

The company was extremely prompt to confirm the service call. Steven arrived right on time. Several items needed to be addressed which Steven did so with first a quote then repaired each issue. Glad to have worked with this company. Thank you to AC electrical for your service.

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Allison
Allison
5 reviews Toronto, ON
10/10

Wiring

Kyle was extremely professional and courteous. He presented the least intrusive solution to our problem and completed the job immediately. Highly recommend!

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Company Response

Allison, we're very happy that you're satisfied with the work Kyle did. One of the good things about our electricians is that, they respect our clients' homes and try their best to ensure that their installations are as less intrusive as possible. Thank you for recognizing the commendable qualities in our electrician and for the high recommendation - We appreciate it! Thank you for choosing AC Electrical. We hope to serve you again in the future.

Private User
Private User
Private User reviews Toronto, ON
10/10

AC Electrical

I found Steven to be very professional and incredibly knowledgable in his field of work. He took out over the head microwave above the stove in the kitchen and replaced it with over the range hood fan easily. He clearly communicated what he was going to do and he explained everything really well before he started to work. He accomplished the task with in the timeframe given and cleaned up everything before he left. He was very courteous and I would definitely recommend his services again.

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Company Response

Thank you for taking the time to send us this amazing feedback about your experience with our company/ electrician. Steven has many years of experience in the electrical field which makes him very knowledgeable and efficient at what he does. We're very pleased that you were satisfied with the work done, and that Steven was thorough in keeping you informed of everything that he was doing. Thank you for choosing AC Electrical, we look forward to serving you again in the future.

Anthony in Ottawa
Anthony in Ottawa
1 review Ottawa, ON
10/10

Breath of fresh air

Can't say enough about how happy I was to fine AC. Genelle was in regular communication with me making sure all was going well. She was fantastic. Steven was on time and finished the work in a timely manner. He was very knowledgeable about the work being done. The quote they provided me was what I paid, even though Steven had to go buy some items from CT (that never happens).

I've already recommended them to my mom and friend.

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Company Response

Anthony, thank you for the superb review! Our company would be nothing without our clients. Therefore, we try our very best to ensure that their experience with us is as smooth as possible from start to finish. We pride ourselves in our customer service team because they really add to quality of our processes. Also, our team of electricians are very pleasant to work with because they genuinely love what they do. Steven is one of our senior electricians with many years of experience and knowledge, so we’re happy that you got to work with him. Thank you so much for trusting us with the electrical needs at your home and for the referrals. It’s highly appreciated! Thanks again for choosing AC Electrical. We hope to serve you again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AC Electrical Contractors Ltd.

AC Electrical Contractors Ltd., are, "Your Home Electricians™". We've been servicing GTA homes for over 25 years!

Enjoy peace of mind with our 309A certified electricians, upfront transparent pricing and three year warranty on all installations. We value your time and arrive when we say we will arrive, with a large, fully stocked, branded vehicle to assure most small jobs are completed in one visit.

We look forward to hearing from you, let us know how we can help!

CATEGORIES
Electricians
SERVICES
Vehicle Charging Stations▪ ▪ Electrical Panels ▪ Circuits and Wiring ▪ Lighting ▪ Plugs and Switches ▪ Smoke Detectors ▪ Surge Protectors ▪ Fuse to Breaker Upgrades ▪ Code Compliance ▪ Lighting Controls ▪ Generators ▪ Roof and Floor Heating Cables ▪Knob and Tube ▪ Aluminum Wiring
SPECIALITIES
All material is fully guaranteed by AC Electrical for at least 3 years and panels and main services are guaranteed for 5 years.
WEBSITE
http://www.acelectrical.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
6
RETURN POLICY
100% customer satisfaction guaranteed!
PAYMENT METHOD
visa, mastercard, debit, e-transfer, cash
LICENSES
Yes
MEMBERSHIPS
BBB, Cert. Contractors ESA, Consumers Choice Winners - 2008, 2009, 2010, 2011, Electrician Succes
LIABILITY INSURANCE
Yes
DIPLOMAS
Every tech is 309A certified
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
no min.
PROJECT RATE
paid by the job, not by the hour
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty for our members, 3 year warranty for non members
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