Reliance Home Comfort

Heating & Air Conditioning
2 Lansing Square Toronto ON M2J 4P8
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85%

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Reviews by rating (past 12 months)
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Best of 2021 winner 8 timesBest of 2021winner 8 times
Giving Back Award winner 3 timesGiving Back Awardwinner 3 times

Reviews for Reliance Home Comfort

Average customer rating:
8.9 10 (11853 reviews)

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Mario in Toronto
Mario in Toronto
1 review Hamilton, ON
10/10

Furnace maintenance

Fast friendly service. Technician Steve was friendly and knowledgeable and was able to resolve my furnace issue in no time. Very satisfied with service I would highly recommend Reliance to others

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Company Response

Hello, thank you for your great review! – Summer

Private User
Private User
Private User reviews Toronto, ON
10/10

Hot water boiler ( like a tankless hot water heater)

Basically the hot water pipes leading to the tank developed a slow leak. They recommended a boiler ( tankless water tank).

The beauty is I am saving energy and also room looks way bigger now, since the boiler goes on the wall along the side.

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Company Response

Hello, thank you for your positive review! – Summer

Lori in Winnipeg
Lori in Winnipeg
0 reviews Thunder Bay, ON
10/10

Plumbing repair & Consultation for RO Water System

Great service from Reliance. Jamey fixed our leaks in kitchen and bathroom pipes. Very knowledgeable and friendly and arrived on time. I highly recommend. He also recommended that we get Reverse Osmosis system in for our drinking water. I received a call from Phil and set up an appointment and he was also very knowledgeable and explained everything in detail and set up an appointment for install. Easy peasy!! You can't go wrong with Reliance!

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Company Response

Thank you for your kind words Lori. We really appreciate you taking the time out to share your experience with us.- Gemma

Private User
Private User
Private User reviews Port Hope, ON
10/10

Service

Extremely Great service. Helped with everything we needed in a prompt amount of time. Answered every question we had concerning are issue. Rate this a 10/10 service with not one complaint.

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Company Response

Thank you for the great review. ~Nicole

Private User
Private User
Private User reviews Mississauga, ON
10/10

Hot water tank installation

We had an ongoing issue regarding a gas valve fault on our water tank which was becoming a huge headache. After a few visits by technicians and changing of parts the problem kept arising, A good technician named Harpreet got it running good for a while until the valve failed again. We scheduled another repair order and a technician named Daniel responded and laid out options for us and we opted for a new water tank which Daniel took on and did an awesome professional installation
on the spot and in very good time. So what was a bad situation having no hot water, Thanks to Daniel and Harpreet we can shower again...lol

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Company Response

Hello, thank you for your positive review! – Summer

Kosy
Kosy
0 reviews Greater Sudbury, ON
10/10

Furnace ac installation

Dan and Alex came in and did the job no muss no fuss. Very quick and tidy. Excellent workmanship. Thanks a lot for the great work guys and would recommend.

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Company Response

Thank you for the great review. ~Nicole

purplerain
purplerain
0 reviews Greater Sudbury, ON
10/10

repair to furnace

Movers dropped my washing machine on drain pipe for furnace and broke it, I rigged up something to get me through the weekend. Saturday morning I called to explain situation and book an appointment for Monday, 15 minutes later I received a call from Reliance stating that they had a technician available and they would like to repair the drain line now if I was available. He showed up in 20 mins and 30 mins. later it was all done......good job.....great service.

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Company Response

Hello, thank you for your great review! – Summer

Goalie Dad
Goalie Dad
0 reviews Whitchurch Stouffville, ON
10/10

Furnace repair

The costumer service representative was very polite and made our appointment immediately. The service person called ahead of time to let us know that they were on their way. The were in time for the appointment. The service person was very knowledgeable, polite, courteous and efficient. The service in the furnace was done properly and quickly. One of the best experiences I’ve personally had when dealing with any companies service personnel. I would definitely recommend this company to my friends and family. Thank you Reliance for helping keep my family safe and warm.

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Company Response

Thank you for the great review. ~Nicole

Private User
Private User
Private User reviews Toronto, ON

First Review

10/10

Shower Faucet Leaking

I had a shower faucet that was 10 years old that started leaking and the cartage needed to be replaced. It was a stubborn thing being corroded with hard water but the reliance plumber Carlos managed to get it out and now my shower is fixed.

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Company Response

Thank you for the great review. ~Nicole

John
John
0 reviews , ON
10/10

new furnace installation

Stacey quoted a 70,000 BTU new furnace total cost installed $5085. This included a 10 year parts and labour warranty with a new thermostat due to Reliance offering the Rheem at a $1000 discount. Stacey gave the quote on Wed affternoon and scheduled a Fri morning at 8:30 AM installation crew. Today at Fri 8:30 AM Reliance truck came with my new furnace and two people Stephan and Krystin professionally installed and made running my new efficient Rheem furnace. It took until 4:30 PM till they had everything running smoothly. They put down a carpet runner on the floor and closed both the screen and wood front doors each time they had to get parts and materials from their truck. Did I mention they removed and discarded my old low boy furnace from the basement. Totally, greatly pleased and appreciate the professional job performed. Sastified Reliance customer ; John L.

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Company Response

Thank you for the great review. ~Nicole

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://www.reliancehomecomfort.com
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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