Reliance Home Comfort

Your Sr. Technician John S. was prompt, professional, able to ascertain the problem quickly and very efficiently in execution of repair!! BEST SERVICE FROM RELIANCE!! Excellent Technician!! Wish that all of your techs were this good!!

i had a technician in today and his name was paul.he left me his card and his id# is 2485.i just wanted to say that he was very polite and helpful.he showed me where my water to my house was just in case of a flood as also my gas to my water heater.i feel better knowing that information.im glad to be a customer of reliance and i hope everyone there is as nice and helpful as paul.thanks again

I would like to thank Joey D #0977 for a job well done. Service was great and the finish work was and impeccable

Once again, thanks for a job well done

Mark

6:30 a.m. no hot water. Confirmation emails for service sent at 7:23 & 17:00. Twelve hours later Steve W. ID #1433 installed new tank. Great and prompt service. Thanks Reliance.

Hot water wasn't working so we called Reliance to come service the problem. Wes called ahead and was here within the time specified. He fixed the problem within 5 minutes. Wes was very kind and helpful. We would highly recommend Reliance to any homeowner. Thanks for the great service!

Wes (employee 2491) was very polite and courteous. He quickly identified the problem and was able to fix it. Also, Wes noticed other issues with our tank and fixed them as well. He really seems to care about doing a good job.

Our Hot water tank broke down late Friday evening, having two little kids this would have been a nightmare hadn't Gurmeet (2473) not shown up on time. Gurmeet was very courteous, assured us that we would have the tank running before he left. He was very knowledgeable and I am honestly glad that I have my contract with Reliance, thanks to good people like Gurmeet.

We needed to replace an oil furnace with gas, an electric water heater with gas and install an AC unit. Reliance Home Comfort came in with the best quote for the complete job. Dealing with Andrew Power on the sales side of things was very pleasant. Andrew was knowledgeable informative, on time for visits and followed up with the installation frequently. The Reliance installers were pleasant, worked well together, used drop sheets, called before they arrived and were on time. The furnace, AC and tankless water heater are working well. The only negative against the install crews is that they could have cleaned up after themselves a little better. Overall our experience with Reliance Home Comfort was acceptable and would recommend anyone to give Andrew Power a call.

Joe Green #2512 is a very responsible , professional technician , well knowledgeable of what he do, fixed my water heater within 15 mins & carefully inspect everything before he left. He is so helpful & patient by answering dozens of my question, also gave me advise & hint how to protect my laminate floor around the water tank area if water leak happened! Thank you Joe! You really show the care!

I have a rental product with Reliance and absolutely HATE their customer service. Every time I call in for service I get run around and can never get anything fixed by their in-house techs. I then got a call from a Reliance contractor Ron at GO Heating who spent time calming me down and letting me know I was in his hands. He talked me through the benefits of staying with Reliance over their competitors and through his tone and words I felt I could trust him. He then set up a time for one of his techs to come by and see what was wrong. He gave his number to me and assured me that he would be there and that I was in good hands with Reliance. Peter showed up as promised and on time and very quickly figured out the problem and corrected what the two other in-house techs prior couldn't. To show he truly cared, Ron contacted me a few days later to make certain everything was still working. Because of Ron and Peter I am convinced to keep my business with Reliance, without them I would have left.