Reliance Home Comfort

Gurmeet provided very good service. He was personable, competent and capable. He serviced our water heater to resolve a long-standing problem which we really appreciate. I would recommend him to work on anyone's water heater. Thanks.

I was completely satisfied with the Technician Randy. He gave me advice on how to correct an issue I was having with a noise coming from my heating system. He explained what the cause was and the best way to deal with it. Thanks

I am very appreciated for Andrew emp# 2407 to replace the hot water tank for us. He is very professional, skillful and knowledgeable. He also answered all my questions. Thank you.

I have been with reliance since April2011. I have an energy star hot water tank that is less than 3 yrs old .. It does not work properly, I can't even take a shower or wash the dishes cause it runs out of hot water, and right before it happens I hear the beeps and that's it.. So I started calling the customer service and ask them if they could send a technician over , they keep telling me someone will contact you but I have not geared from anybody in the past 6 month,,, worst company, worst service quality and worst customer service,, I think they train their staff how to fool the customer ,,, all they want is your money but when u ask for their service , u ll get nothing but promises I ll never ever refer them to anyone of my friends and family and make sure to post this on my Facebook and get all my friends to share that on their timeline

The technician -derek phung -employee 2393 serviced our furnace at 303 crossing bridge place, aurora, ont on monday, nov 18.
derek was courteous, professional and efficient. In all areas of service i would rate him 10 out of ten. and would like to have him service the a.c. unit in the spring.

well done derek!

Jayson Newton hooked me up an I had my old furnace and a/c replaced. I was not home at time of install, but returned home pleased to find my place just the way i left it. For me, renting was the way to go, no upfront cost and very affordable.

We had Jayson come explain the pros and cons (not many) of getting a new system and what our options were for payments, rental as well as the rebate. He was right on time for both the first appointment and for the measure date. Don't plan on needing a new setup any time soon but would use these people again if needed.

Nick Clewly was the Technician sent out to correct an number of mistakes made during the installation of the replacement heater. Nick's work, attitude and professionalism are to be commended. He listen to my concerns and went over and above my expectations. Thank you to Nick and Shane Willis at Reliance.

Joe Green, employee # 2552, arrived within the arranged time, replaced the water tank and fixed the vent pipe according to code and pointed out areas need to be watched out for. Work was done within the hour and every thing was checked working. Thank you.

Phil Latour (#7546) arrived on time and performed a thorough furnace inspection and service, explaining what he was doing and providing helpful advice. Very friendly & a great attitude to service!