Reliance Home Comfort

Your customer service was extremely unprofessional as well as totally difficult to deal with. As I had my roof done the exhaust pipe collapsed in my basement. I called and a technician came on Wed. Set up an appt for Friday 7-11 only to find that Dana made it for 10-2. Then when I call Michael tells me they are just running late--not the truth. So his suggestion is to just to pull the pipe out. What about C02 that will enter in the home?????? Asked to talk to a supervisor -- 4 days later still waiting!!!! Technician John was great tho.

This is recommending Darias Chichgur, as one of the best sales person I have met lately. He was very professional and thorough in his work. He knew what he was proposing and worked out the best deal for my home. He ensured the technicians also do the job rightly and the unit works to perfection. I would recommend Darias to everyone who would need a new Furnace, Water heater or Air conditioner. This man knows his job.

When I called Reliance, I got immediate friendly service and a confirming service e-mail within 15 min. The repair technician, Andy, telephoned ahead to say when he was arriving. He explained the solution clearly, the he and Scott replaced the heater efficiently and quickly (12:10 - 3:30PM). Good Work!!

We needed a new furnace and A/C, but we were a little overwhelmed with the prospect. Jason met us at our home and completely put us at ease. He was knowledgeable and professional. He didn’t try to sell us the most expensive unit but suggested a unit that benefited us the most. Most impressive, was that on the day of installation, Jason was available to handle some last minute details. I would definitely recommend Jason at Reliance, 289-880-9622.

we just moved into a new home and had an an issue with no hot water, Reliance dispatched a service technician - Richard Podzorski - who was fabolous ! Richard came onsite ,assessed the issue and professionally repaired =. HOT SHOWER !! Thanks Richard

Our technician Joe D'Onofrio was top notch! Our A/C would not work (neither fan nor compressor). He assessed the problem, ordered the right parts, came back to install the parts and worked on his own time to ensure that we got back up and running as quickly as possible. Joe is professional and very knowledgeable. He took great care in respecting us and our home, was honest and efficient. Thanks!

Darius was very polite and knowledgeable he was able to answer and clarify all my follow up questions. My A/C was installed the next day.
The service technicians were polite and on time.

I call sat to fix water heater leakage . Technician Mehul Patel #2469 came next day on appt time and fix the problem. I am very happy with service. Great service with reliance.

John Saliba was our Service Technician for our annual check up. John was very professional and personable. He conducted a thorough check of both units. He wore the service booties inside the house, which I really appreciate. When asked he was able to give me some good advice on a recent service that was mailed out to me. I believe that his good advice saved me from making a poor decision. I look forward to my next visit, and hope that John is once again my Service Technician. Super Service! Thank you, John. Thank you, Reliance. Paul Green