Reliance Home Comfort

Heating & Air Conditioning
2 Lansing Square Toronto ON M2J 4P8
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HomeStars  >  Heating & Air Conditioning in Brantford  >  Reliance Home Comfort  >  Tankless boiler - can't repair but buy a new unit
Raj  from Nobleton
Raj from Nobleton
3 reviews Nobleton, ON
0/10

Tankless boiler - can't repair but buy a new unit

4 days without hot water. Eight calls to customer service. One technician who had never worked on a boiler before. One technician shows up 2 hours late, even with a five hour window. Two missed appointments. Still no hot water but please let us sell you a new A/C, furnace, plumbing protection plan, etc. Reliance is a farce of a company. The new owners really have a gold mine here. Keep the rental fees coming in but drag your feet when equipment needs to be serviced and upsell, upsell, upsell.

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Company Response

I’m sorry to hear about your disappointment Raj. Please email me with your account details at gwillson@reliancecomfort.com and I will be happy to follow up on your experience. - Gemma