I called in the morning (about 9:30am) because I had no hot water. The technician was scheduled between 1-6 pm. He phoned and came just after 1pm. He introduced himself (Erik) and was quite friendly. He found the problem within 5 minutes and although he didn't happen to have the part, he kept me informed about the situation. He managed to get the part and install it within 30 minutes. The technician was fantastic and the operator who fielded the call was also top notch. Great service all around!
- Company Response
Thank you for your great review, it is greatly appreciated!