The company is not the best. Hoever their technical staff is very good. After so many calls and confusing messages from many rep I got what I asked for: "I am sorry sir"
The tech guy that came to my house was a very proffessional and ethical. He explain the problem with my furnace which made a lot of sense from technical point of view.
Bottom line my furnace is completely unreparable a piece of junk and the company asking 400 to remove or $250 to keep.
- Company Response
We appreciate your feedback and review. ~Haley