The Monitoring Center

I hired The Monitoring Center to install a new alarm system in my home. Working with them was a pleasant experience. They did a great job installing the system and demonstrating how to use it. A couple weeks after they came there was a problem with the hardware, but they sent a person to fix it the day after I had called. The product now works great. Their reaction time is quick with actual alarms. They also allowed for a split payment option, and offer free months of monitoring for referrals.

I hired The Monitoring Center to install a wireless monitoring system into my house. The quality of service was good, the process went smoothly, and most importantly - it was a good value.

The Monitoring Center did a hard-wire, full installment of an alarm system in my home. Their service was very good and they did a clean job. The technician made sure I was satisfied, showed me how everything worked, and answered all my questions before he left.

We hired The Monitoring Center to install an alarm system in our home. The quality of their service before and during installation was great. I have already recommended them to other people.

We found out about The Monitoring Center through an advertisement on the radio and hired them to install a security system in our home. They provided a good service, and the device works great. I can’t think of anything they could have improved on.

I have had a really good experience working with The Monitoring Center through the process of installing the alarm system as well as monitoring my home. The installation technician was very professional and anyone I’ve dealt with on the sales team has been very professional and knowledgeable. Plus, in addition to their excellent service, the monitoring rates are very good - haven’t found a price to beat it yet!

I have been using The Monitoring System for years now and absolutely love their service. I had a wireless alarm installed in my home about 8 years ago and when I was moving wanted to take it with me for my new home. They had no problem coming to reinstall the system in my new home and the entire process was fast and efficient, taking almost no time at all. I have and would recommend their services.

I had a great experience with The Monitoring Center when I had them install an alarm system in my home. The installation went off without a hitch - no mess, no unnecessary holes in the wall, everything was great. The service people were very neat and courteous, taking their shoes off when coming into the apartment. I also have a basement apartment and they were able to install an additional control box right at the entrance. At one point the system did go down, but the staff were easily able to inform me that the battery was low and resolved the situation immediately.

I had a break in the other day. My home security company, 'The Monitoring Centre ' called up after more than an hour after the event! There are supposed to call as soon as they receive the signal. That is within 1~2 minutes! Upon questioning I was told there was some 'mistake' in handing over the case/papers. My young teenage son who was in the house was terrorized. Today I was expecting atleast a call to apologize for their breach of contract.It is past 11:25 am now and nobody has contacted me as yet. It is completely disgraceful.

I have great experiences with TMC. I signed on in November 2010. Installation was detailed and concise.
There has been false alarms throughout the years but I have peace of mind knowing that they respond to the alarm in minutes.
They show genuine concern and professionalism every time. This goes a long way in my book!