West Coast Windows

Windows & Doors Installation & Service
7533 Progress Way Delta BC V4G 1E8
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Reviews for West Coast Windows

Average customer rating:
8.7 10 (51 reviews)

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Dave in Surrey
Dave in Surrey
1 review Surrey, BC
10/10

Window replacement and french door installation

West Coast Windows replaced all the windows in our solarium (14) and installed a french door. The estimator was responsive to our needs and requests. He worked with us to get the right product. The installation team was friendly and professional. They offered tips and ideas for finishing the interior as well. After the install, the estimator followed up to make sure everything was OK. I would definitely use them again.

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Wendy Smith from Vancouver
Wendy Smith from Vancouver
1 review Vancouver, BC
10/10

Window renovation

I hired this company on the recommendation of my realtor. I was impressed by the care and quality of work I received. I live on a street with busy traffic and the noise level was cut dramatically by installing new windows. I received very helpful advice with the project and would recommend these professionals to others.

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GD West in North Vancouver
GD West in North Vancouver
1 review North Vancouver, BC
2/10

20 windows and 1 patio door

We had over 11 deficiencies including not properly sealing the windows, broken drywall, scraps to window sills and exterior trim, and sloppy interior caulking. Not recommended unless you have time remedy their work.

1 of 1 people found this review helpful.
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Company Response

Hi Geoff
We strive for complete customer satisfaction and sincerely apologize for any inconvenience on this job.

Geoff is a repeat customer for West Coast Windows and we value and appreciate his business. His previous home that we built windows for was a lot simpler and a completely different type of window installation. This current order was a “new construction” type of install and there is always work to be done after our crew has left.

It was made clear to the client that even though he pre-painted the lengths of wood trims, he will still need to sand and paint where fasteners were used to secure the trim before the job is 100% complete. The pre-painting helps with cutting in where the window meets the trim and the trim meets the siding but it won’t take away the painting prep work always needed after a window installation. The sealing of the window is our first priority and one of the reasons we can offer a lifetime warranty on the product and installation. We apologize that the job has taken so long to finish but the customer will only let us do work on his home outside of our operating hours and it has been extremely difficult to pencil in the work before or after we are closed for the day.

We stand by our product and installation with a lifetime and transferable warranty. Although this job has had a few speed bumps along the way, in the end we hope that Geoff loves his new windows for many years to come.

TAYLOR in Delta
TAYLOR in Delta
1 review Maple Ridge, BC
10/10

Sliding windows

Ordered 5 sliding windows, one being a very large living room dual sliding window. Was quoted 4900 for like windows with 'retrofit install' from Centra. If you want quality windows that will last, do your research! After getting several quotes from top companies, opted to go with West Coast because of their top notch warranty, quality of windows, installation method they used, and overall value for money. Jay and Matt did a great job on the install, answered all my questions and we're polite. I would highly recommend!
Most important to note is that windows are an important investment and I recommend that everyone take their time to research to be an informed buyer. There are a lot of companies that do a quick 'jumper' install on the existing frame, BEWARE! These guys do it right!

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Rick Taylor from Vancouver
Rick Taylor from Vancouver
1 review Vancouver, BC
10/10

new windows and doors

Great salesman and showroom. Team worked for 2 days, very polite and professional. Doors and windows are even better than we expected. Good price and would recommend them for sure.

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KH from Vancouver
KH from Vancouver
3 reviews Vancouver, BC
10/10

Replace 15 windows

We needed to replace all the windows in our house with vinyl sliders. After doing a lot of research, we got various quotes. Brock immediately impressed us with his no nonsense approach to providing information and listening to our needs. We also found our visit to their facility very helpful.

Some of the other companies we got quotes from came across as sleazy and/or didn't seem to know much about their products. They just wanted to sell and move on. West Coast Windows was the exact opposite. Their price was fair, and so we went with them and were not disappointed. Their crew came on time, were professional, kept the site clean, and got the job done quickly.

Some months later, a couple of the windows that get a lot of sun had issues with the trim boards warping. We called West Coast, and they came and fixed the installation with no hassle.

Overall, I was pleased with everything from the price, to the process, and to the final installed product. I have and would recommend West Coast to friends.

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Stephanie M
Stephanie M
6 reviews Vancouver, BC

First Review

5/10

Replace windows

I heard these guys were good and we wanted good windows. We were replacing just about all windows in our newly bought place. The ordering was ok as was the measurement. They came to our place measured things out, were quite quick about it.

The windows took a while because they were busy but not a big deal. We had them install them when our contractor was in the house renovating the main floor. However this is when there were problems. The front window when taken out left glass everywhere in the front yard they did not clean it up and this was quite dangerous. They also ordered different windows then what we had ordered for the front window so we had to wait for many weeks for them to get new windows. A few of the windows simply didn't stay up and kept on sliding down. They also suggested it was our contractors who were responsible but finally admitted it was incorrect balances. Unfortunately, it took weeks to receive the balances and when they came in they were also incorrect. It was finally fixed - well after our main level reno was done.

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Jennifer from Delta
Jennifer from Delta
5 reviews Delta, BC

First Review

6/10

Replace Windows & Door

We did a lot of research on replacing windows. We went with West Coast Windows. Great job overall...but had an issue with 1 window. The Bathroom window recommended did not give any privacy from the outside. Only noticed after the installation.

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Danny from Richmond
Danny from Richmond
2 reviews Richmond, BC
3/10

Windows

Their service is excellent but I am a little disappointed with the quality of the sliding window I received. I have the window installed 4 years ago and some windows have condensation built up between the glass layers. the insulation of the window is not excellent,

1 of 1 people found this review helpful.
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Company Response

We are sorry to hear that you are unhappy with the quality of your West Coast Windows, however we do have a lifetime warranty which covers every part of the window. This includes the issue you have described of condensation build up between the glass. We are very proud of our window and stand behind our warranty. If you would like to contact us at 604-946-2310 we would be happy to send out one of our service technicians to remedy this issue. Thanks for your feedback and we look forward to hearing from you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about West Coast Windows

Since 1976, our standards have been the same as your expectations – high. We build them, we install them and we warranty them. Designed for our unique West Coast climate, using LoE3 glass, argon gas and uPVC vinyl frame. Two generations of family pride and expertise go into every window.

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