Mud Monkeys Waterproofing

Waterproofing
24 Industrial St. Toronto ON M4G 1Y9
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Mud Monkeys Waterproofing
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Reviews for Mud Monkeys Waterproofing

Average customer rating:
9.9 10 (287 reviews)

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10/10

Exterior waterproofing

I had water running across the basement floor from my north wall, and remembered that my neighbours had been happy with the work that Mud Monkeys did for them, so I called them. They were pleasant, professional, and effective, and solved that problem. When I needed the rest of my walls waterproofed, naturally I called Darby.

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Company Response

Thanks for the kind review Patricia.
We are always here to help and have been for over 30 years!
Take care.

anthony in Toronto
anthony in Toronto
0 reviews Toronto, ON
10/10

highly professional and quick service

i reached out to Darby for renovating the basement of my restaurant. they were quick to respond and gave me a very accurate estimate. they were very professional and even though they didn't have much time, mud monkeys did an exceptional job. I would highly recommend them exemplary work ethics and and top notch quality.

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Company Response

Thanks for the review Anthony.
It was nice meeting you and we were happy to be able to fit you in for your desired schedule.
All the best in the future!

Private User
Private User
Private User reviews Toronto, ON
10/10

Dry basement!

Despite having done waterproofing with another company (who shall remain nameless!) in the past, we were still getting water coming into our East York basement.

Mud Monkeys was recommended to me and I'm really happy I went with them. Very responsive, reliable, professional and reasonable.

Our basement has remained dry since!

I'd definitely recommend Mud Monkeys!

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Company Response

Thank you for taking the time to write such a good review.
We get calls quite often to come and fix other people's mistakes. We have been in business for over 30 years with the same phone number. We are confident in our treatment and always stand behind our 20 year warranty.

Tamara
Tamara
0 reviews Toronto, ON
10/10

Leaky Basement

Darby and his team were incredible. I had called them years earlier and they directed me to check my evestroughs and that fixed the issue. Years later, I found myself with more water issues and this time, it was not the evestroughs, it was within the walls of my basement. I required an interior waterproofing job. Darby and his team were extremely professional. They knew exactly what to do and it explained it to me in a way that made it easy to understand. It's been over 1.5 years since the work was completed and I have not had a drop of water in my basement since. They managed my expectations with regards to the length of time the project would take and did a fantastic job cleaning up after themselves. I believe that Darby's prices are extremely fair and competitive and highly recommend Darby and his team for your water issues.

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Company Response

Thanks for taking the time to review our work Tamara.
It was a pleasure doing business with you.
We always aim to give accurate assessments of your water issues regardless if they are waterproofing solutions or not.
We aren't out to do work that may not be necessary or rectify your water issues.

sarahr from Old Toronto
sarahr from Old Toronto
2 reviews Toronto, ON
10/10

Wonderful workers

Mud Monkeys are a great crew to have in your home. They are respectful, informative, clean (as much as possible) and a real pleasure to deal with.

Darby always responded quickly to any questions we had, and he dealt with the sometimes-confusing aspects of digging out a 100+ yr old house with experience and aplomb.

If I had another basement to dig out I would definitely hire them.

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Company Response

Thanks for the review Sarah! It was a pleasure working with you to achieve your overall finish product of a lowered basement floor.
We are very used to working with such old homes and with the things that come along with.
We are happy you are happy!
Take care

Andy P in Toronto
Andy P in Toronto
6 reviews Toronto, ON
10/10

Excellent quality and price

I have nothing but high praise for Darby and his team. This was our third project with Mud Monkeys for (in two different locations), and this time it was an interior waterproofing job for part of our basement and cold room. Darby made the whole process so easy to manage. He is such a professional and knows how to address the quirky and often complex water problems experienced by the owners of old Toronto houses. The project started and finished on time, and the guys did a great job of cleaning everything up at the end. Darby's prices are extremely fair and competitive. You won't find a better option in terms of quality and price. Many thanks to you Darby - it was a pleasure working with you again!

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Company Response

Thank you so much for taking the time to review our work Andy. Every waterproofing issue has a solution. We've been in the business for close to 30 years working strictly on Toronto homes and we always find a way to stop those pesky leaks.
Take care and stay safe!

Heather from York
Heather from York
9 reviews Toronto, ON
10/10

Top notch work and customer service

Darby's commitment to customer satisfaction and doing the job right sets Mud Monkeys apart. I had the length of one wall of the house externally waterproofed. The crew worked quickly and did a great job. When we encountered a problem, Darby went above and beyond to make it right. I would recommend them without hesitation.

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Company Response

We really appreciate your kind review Heather.
Thanks for taking the time to let others know we are very diligent at what we do and will always solve any pesky issues that may arise.
Take care.

Tanner Stevens
Tanner Stevens
2 reviews Toronto, ON
10/10

Basement underpinning - Amazing job; look no further than these guys!

Thank you to Mud Monkeys and all the team for an amazing job well done. Thanks for giving me the trust and confidence in your services from the initial quote – I couldn’t have asked for a more amazing, honest, quality, well priced, excellently managed, basement underpinning – above and beyond my expectations; maintained communication with me every day and step of the project, educated me on the steps being performed each time - and for all this I am truly grateful. If you are considering their services, do not hesitate.

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Company Response

We really appreciate your amazing review Steven.
I always great for potential customer read what our past customers experience was like.
And this one will go a long way.
Thanks again, We are glad you were happy with the finish product and the extra ceiling height we got you.
Take care.

Greig C.
Greig C.
3 reviews Toronto, ON
10/10

Foundation Waterproofing

Darby went above and beyond to ensure we were satisfied with the end result of our waterproofing. This is the model of reliable and dependable contracting; Darby and his crew always showed up when they said they would, whether it was to quote, do the work, or follow up with gravel and fill months later to top up the expected settling of the fill around the house. The cost was reasonable and in line with other quotes received. I highly recommend Mud Monkeys.

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Company Response

Thanks so much Greig we really appreciate your kind words and always try to be as prompt and responsive to the best of our ability.

Private User
Private User
Private User reviews Toronto, ON
10/10

Another great job

I had Darby's crew back to waterproof my remaining un-waterproofed basement wall. This wall was different, I had it waterproofed internally. As usual they did a fantastic job: thorough, professional, clean and swift.

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Company Response

Thanks for taking time to leave us a great review.
Very much appreciated!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mud Monkeys Waterproofing

WATERPROOFING

Tired of mopping the water in your basement? Does your basement smell of mould and mildew? Is your foundation wall retaining water slowly and deteriorating? If the answer is yes to any of these questions, then the following will describe the reasons why, and how, to eliminate the problem. The cause of your basement's musty smell is because your foundation wall is retaining water, be it in the hollow block cavities or trapped behind the double brick or stone wall, as well as the water that is absorbed by the block, brick and stone. This combination causes the wall to produce mould, mildew and epharecense. The water trapped in the wall slowly deteriorates the wall, starting at the bottom.The water that makes its way into the basement through the wall and seems to cause us the most grief may not be the most concerning problem. The same problem will not occur with a solid poured concrete wall. The reason being you will find a defined crack in the solid wall that allows all the water to enter in, without retaining little, or any water.Regardless of which type of foundation you have, it can become watertight, mould and mildew-free by sealing your foundation from the OUTSIDE. With solid poured concrete foundations, you can inject the crack from the inside and the elements stay out.You must expose your foundation wall from grade level to 6" below the top of the footing. Then you must clean the wall thoroughly, exposing the deteriorated areas and cleaning all the dust and dirt from the wall. Then, restore any cracks or loose mortar joints with hydrolic cement. Cement coat the wall,Tar and install 6mm poly plastic on top. Once the wall is treated, install a 4" continuous weeping tile covered with 6 inches of 3/4" stone. Then back-fill the earth compacting at every foot. At grade level slope the earth, concrete, interlocking etc. away from the house.This method never fails. I have used this system over 13 years without fail. I have the references for you to refer to. We also have a photo album to take you step by step through the procedure.So, stop mopping! Relieve your allergies from mold and mildew and restore your foundation. When you do decide to restore your foundation do it the right way - from the outside. Remember, 40% of all my work is fixing other people's attempt to stop the water.

CATEGORIES
Waterproofing
SERVICES
Interior/Exterior Waterproofing, Benching, Underpinning, Concrete Floors
WEBSITE
http://www.mudmonkeys.ca
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
We now accept debit and credit (Visa, MasterCard, American Express), as well as cheques
LICENSES
Yes
LIABILITY INSURANCE
Yes
DIPLOMAS
We will gladly send our customers a copy of our liability insurance at their request
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
We will gladly send our customers a copy of our WSIB clearance certificate at their request
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All waterproofing work completed by Mud Monkey's Inc. carries a 20 year transferable warranty
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