Estate Clearing Service Highly Recommended
- Approximate cost of services:
- $6,000.00
- Company Response
Thank you so much Gen! We were most happy to help!
Estate Clearing Service Highly Recommended
Thank you so much Gen! We were most happy to help!
We are truly touched by your heartfelt review. Managing an estate from across the globe can indeed be overwhelming, and we are honoured to have been of assistance during such a challenging time.
Work was adequate but communication/treatment was unprofessional
Dear Leanne,
We acknowledge your feedback. Let's clarify some key points. In your recent and previous messages, you conveyed gratitude, stating, "Thanks so much. This looks great. Yes, let me know when you have the final invoice, and I'll get that taken care of. Thanks again for everything! All the best, Leanne." This, naturally, was just before we requested payment in accordance with the clearly outlined, agreed-upon terms—standard and explicit for all our satisfied clients - on Google and otherwise.
We provided a generous payment schedule, offering a clear schedule of events and in your case a month's notice for final payment. Regrettably, when the terms were not met, and there was no communication regarding payment or an intended date of payment, escalation became necessary. It's important to note that the interest charges you mentioned were promptly removed due to an error in calculation. Despite your late payment, you did not incur any penalty.
We highly value our clients and their satisfaction. It's disheartening to be portrayed as predatory when, in reality, adherence to agreed-upon terms is a fundamental aspect of our professional relationships. Our past clients understand that a business must be paid to continue providing quality service.
Best of luck to you.
Thank you for hiring Alivio Solution Downsizing! We hope your father settles in nicely and is well taken care of by the team around him.
Kind, Professional, and Affordable
Thank you so much for sharing your experience and we're so happy to help!
Thank you for your review and the kind words. We're happy to have been of service!
Elv, we appreciate that these transitions can be difficult and thank you for putting your trust in us. All the best to you and your loved ones.
Thank you for putting your trust in us. We're so happy we were able to help you and your lovely dad.
Sara, thank you for entrusting us with your grandparent's downsize and allowing us to be a helping hand to you and your family. All the best!
downsizing, donation and auction services
Kim it was an absolute pleasure working with you! It's such a great feeling for all of us at Alivio Solution to know that we accomplished our end goal of lifting the burden of decluttering off your shoulders. We're so happy that you got what you needed from us and more!