Thanks so much guys, I highly recommend you all!
The house basement had a regular leak, and strangely, only two local companies returned my calls.
The waterproofing work was planned on the outside of one wall.
I really liked the sense from one person and went forward with his quote. During the time before I committed and sent a deposit, the person changed companies when I called, and he let me know. He had developed the quote and was very knowledgable and kind to others in the house, and we all appreciated the knowledge combined with grace and friendliness. So, we asked if the estimator would recommend me stay with the old company. He said it's up to me to stay with old company, and so again I asked for his recommendation. He then told me he was working with a different but similar company, and that information helped us make the decision, so we stayed with him, and he and his new team re-assessed the leak and developed a new quote.
The work was changed from outside, to the same side wall on inside plus along the back, and a new sump pump. The workers show professional care for the job and customers. They provide great value for the money.