Thank you for your superb service excellence, Gallo, from my first call and your first visit, to your patience with layman explanations that I could understand, to efficient installation by you and your team, to tidy clean up and gracious goodbyes. YOU did exactly what you said you would. WHEN you said you would. That's GOLD in your business! I'm thrilled with my new heating unit! AND I feel even safer now in my home. You were on time, always took my calls, patient, and so obviously passionate and committed to your chosen profession. It's easy for me to see that you take pride in going the extra mile for the pure sake of your clients, as well as to advance the fine, growing reputation of your company. I've already recommended your services to two neighbours—and that's just in the past 24 hours! I'll gladly continue to recommend Thermal Comfort to my neighbours, friends and family, too! And fyi, Gallo, I only do radio voiceovers ads for products I believe in and have experienced firsthand. Noting that, I'd voiceover for YOU/for Thermal Comfort any day! :) And THAT, in and of itself is my glowing testimonial.