GNA Appliances

Appliance Repair
Vaughan ON L4K 0A8
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94%

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Reviews for GNA Appliances

Average customer rating:
10 10 (77 reviews)

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Dawn
Dawn
0 reviews Whitby, ON
10/10

Dryer Repair

We had a very loud screeching noise coming from our dryer. Eli came to the house on time, he was polite, professional AND took the time to show me what he was doing. He even showed me how to make sure the dryer hose is cleaned to prevent buildup. The part was replaced same day and all within one hour. I was very impressed. Thank you.

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Company Response

Thank you Dawn for the kind words! We appreciate your business!

Private User
Private User
Private User reviews Oshawa, ON
10/10

Washer/Dryer

Our technician was Eli and he was amazing. We were having issues with our new LG washer and dryer. He was able to trouble shoot the issues and provided information as to what to communicate to the Manufacturer while also resolving the issues. He was very knowledgeable and I would definitely contact the company again for future repair needs.

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Company Response

Thank you very much for the kind words! It has been our pleasure!

Steve
Steve
3 reviews Whitby, ON
10/10

Repair to Kitchenaid Oven

Amazing service with great value and efficiency. The service technician Eli was professional and extremely knowledgeable. He exceeded our expectations and we will recommend GNA appliance repair to our family and friends.

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Company Response

Thank you Steve for this wonderful review! We appreciate your business!

Christian in Stoney Creek
Christian in Stoney Creek
1 review Ajax, ON
10/10

Dishwasher and Fridge Installation

Eli is great and a respectful technician. He explained to me the process of how he was going to install the fridge and proceeded to work diligently. He was very careful with the appliances and the floor ensuring not to scratch anything.

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Company Response

Thank you Christian for the kind words! It has been our pleasure!

Private User
Private User
Private User reviews Whitby, ON
10/10

Fridge repair

Eli explained what was wrong in a respectful and professional manner. He fixed the problem quickly and cleaned up everything when he was finished. He was very careful moving the fridge so as not to damage the floor and made suggestions as to how to keep the fridge running smoothly in the future.

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Company Response

Thank you very much for this wonderful review! We appreciate your business!

Private User
Private User
Private User reviews Whitby, ON
10/10

Washing machine

Our washing machine stopped working all of a sudden, with no warning. We are a family of 7, so lots of laundry. Eli was polite, detailed and professional. While in the end we made the decision to replace our washer, we would definitely recommend GNA Appliances for any service needs

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Company Response

Thank you very much for the kind words!
We appreciate your business!

Victoria in Toronto
Victoria in Toronto
1 review Pickering, ON
10/10

Excellent Service

Initial consultation and booking of the service appointment was easy and company extremely responsive. The service technician Eli was friendly, professional, helpful and efficient. He quickly identified the issue and recommended a solution. The part we need is unfortunately quite expensive but this is because of Samsung pricing. Eli recommended several options to resolve the issue which were greatly appreciated. He was eager to assist, helpful and honest. Would definitely recommend this company and Eli in particular.

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Company Response

Thank you Victoria for this wonderful review! It has been our pleasure!

Andromeda#73
Andromeda#73
0 reviews Ajax, ON
10/10

Washer repair

Alisha provided excellent customer service over the phone and Eli did a great job on the repair. Friendly, honest, and knowledgeable, I will use this company again and will recommend them to my friends.

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Company Response

Thank you very much for the kind words! We appreciate your business!

Suzanne in Scarborough
Suzanne in Scarborough
0 reviews Whitchurch Stouffville, ON
10/10

Dishwasher repair

My dishwasher was adequately repaired but the tech showed up 40 minutes early and in the middle of a video job interview. He refused to leave and come back. In hindsight, I should have just cancelled and got a different company.
I emailed the company to express my concerns and no one got back to me.

Edited to add:
The owner of the company reached out to me following this review. My email was in spam (apparently including a contact number helps prevent that). He was very professional, apologized profusely and offered a very positive solution. Then, he followed up to make it sure it happened. I really appreciate his response.

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Company Response

Thank you Suzanne!
It has been my pleasure.
Dave

Victoria in Toronto
Victoria in Toronto
0 reviews Vaughan, ON
10/10

Dishwasher Repair Problem Solved

I previous posted a review concerning GNA Appliances Ltd that I was not happy with the length of time and communication regarding the part that was required to fix my Bosch. I am happy to report that Dave, who is the owner of GNA Appliances, personally got in touch with me to rectify the situation. Dave took complete ownership of the problems that I had been dealing with, and oversaw every step that was required to fix my Bosch dishwasher. After initially giving the company a very bad review, and after seeing all the effort that Dave put into making the situation right, I can honestly say that the company does care about its customers. I suppose the lesson is that mistakes can happen, but they can be rectified. Dave has certainly exceeded my expectations and has managed to turn me into a happy customer. Based on this, I would now recommend them to anyone who requires appliance repairs. From an initially very frustrating experience, I am now a completely satisfied customer.

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Company Response

Thank you Victoria for giving us the opportunity to resolve the issue! It as been our pleasure!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about GNA Appliances

For high-quality service, low prices, minimum waiting time, GNA Appliances Ltd is ideal. We are a professional company, with many years in this business, with an impeccable reputation and fully trusted for any appliance repair in Toronto, Ontario.
As the number one Toronto appliance repair company, we meet all standards, exceed every customer’s expectations and also, go out of our way to serve everyone in the best way. That takes daily efforts, hard work, persistence, commitment – qualities that perfectly describe our team; a team that happily takes your request and goes above and beyond to cover it. When it’s time for home appliance repair, installation, or maintenance in the extended area of Toronto, talk to us. Let our team remove all burdens off your shoulders.

CATEGORIES
Appliance Repair
SERVICES
Appliance Service, Dishwasher Repair, Dryer Repair, Oven Repair, Refrigerator Repair, Washing Machine Repair, Freezer Repair, Stove Repair and more
BRANDS
servicing all the major brands
SPECIALITIES
Appliance Service, Dishwasher Repair, Dryer Repair, Oven Repair, Refrigerator Repair, Washing Machine Repair, Freezer Repair, Stove Repair and more
WEBSITE
https://gnaappliances.ca/
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
we accept all major credit cards
LICENSES
Certified and Bonded
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
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