Level Up Group Consulting Inc

Basement Renovation
ON
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Basement Renovation
Level Up Group Consulting Inc
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Reviews for Level Up Group Consulting Inc

Average customer rating:
10 10 (84 reviews)

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Private User
Private User
1 review Mississauga, ON
10/10

Excellent service and excellent work!

From the moment Michael walked in and gave us a complete and professional quote for our basement renovation we knew he was our guy.

He created an ambitious schedule he kept to it. His team from designers, framers, plumbers, drywallers were exceptional. He saw things that didnt meet his standards and fixed them before we noticed. Michael and his team were ALWAYS accessible and responsive. Sometimes it unexpected happens, it was remedied immediately. (And even when I changed my mind on something, he thoroughly explained the impact on cost and timing). We are absolutely thrilled with our basement. We highly recommend Michael and his highly competent and professional crew!

Approximate cost of services:
$100,000.00
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Company Response

Hi Angela,

Thank you very much for your kind words.

It was my pleasure to work with you and your family.

Enjoy your basement for many, many years.
Thank you from the whole Level Up Group.

Jimmy
Jimmy
0 reviews Whitby, ON
10/10

Amazing Basement Renovation

If youre looking for a trustworthy company to renovate your basement or any part of your home, look no further, Level Up Group is the one.

After meeting with Michael during our initial consultation and quote we felt a sense of trust, of genuine interest in a quality final product for the client and also as important was the value for money that was being quoted. We interviewed 5 different companies prior to moving forward with Level Up Group.

All the crews were respectful of our home and time, courteous and kept the basement space as clean as possible during each stage of the renovation. Our Project Manager Avtar was fantastic, very communicative and always asking if we had any questions or concerns each step of the way. Informing us who would be coming next, for what task and at what time approximately.

Level Up Group Also handled the coordination of the permit process and all the subsequent inspections since we chose have the job permitted.

We love the final product, it looks amazing and even more importantly for us its safe, functional and built with quality and care.

Thank you Michael and Team!

Approximate cost of services:
$100,000.00
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Company Response

Hi Jimmy,

Thank you for taking the time to write such a detailed review.

It was our pleasure to work with you. I hope Tanya, and you will enjoy your Basement for many years.

Thank you for your kind words and for trusting us.

Thank you from the whole Level Up group basements.

Private User
Private User
1 review Toronto, ON
10/10

Basement Renovation Downtown Toronto

Michael and the Level Up crew did a fantastic job renovating our basement. They worked closely with us and really listened to make sure we were getting exactly what we wanted every step of the way. Their quality of work is outstanding and we now have a space that is functional, beautiful and durable. I was so pleasantly surprised by how collaborative this relationship could be and would wholeheartedly recommend Michael and his team to anyone. A special shout-out goes to Avtar, our supervisor, who was truly exceptional to work with. Thank you so much, Michael, Avtar & team!

Approximate cost of services:
$80,000.00
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Company Response

Hi Alexandra,

Thank you very much for your kind words.

It was my pleasure to work with you and your family. I definitely will miss my little friend ☺️.

Enjoy your basement for many, many years.
Thank you from the whole Level Up Group.

Anuraj in Brampton
Anuraj in Brampton
0 reviews Toronto, ON
10/10

basement renovation

Michael, Ashley and the whole crew at LevelUp did a fantastic job. The basement looked picture perfect when finished.

Everything was completed on time, and on budget, as per the schedule provided at the beginning. Not a day, nor a dollar, extra.

The company removed all the construction waste and left the place (basement, yard and garage) very neat, so we could use the space right from the day the work was completed.

I would definitely recommend them.

Approximate cost of services:
$30,000.00
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Company Response

Hi Anuraj,

Thank you for taking the time to write the review.

Thank you from the whole crew.

Level up group.

Steven
Steven
0 reviews Mississauga, ON
10/10

Finishing Basement

Was very satisfied with Michael, Avtar, and team. Work was done on-time and good quality finishes.

Approximate cost of services:
$65,000.00
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Company Response

Hi Steven,

Thank you for your feedback, enjoy your Basement.

Thank you from the Level up group

Chris in Pickering
Chris in Pickering
1 review Pickering, ON
10/10

Basement Reno

Had the get a basement renovation done to add another full bathroom, enclosed room and family room type area. Did not have much time to complete this renovation. The team was able to work within our tight timeline and completed our project within the time we had given them. The areas they created is great. My son absolutely loves the new shower in the bathroom. Thank you for creating this space.

Approximate cost of services:
$57,750.00
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Company Response

Hi Chris,

Thank you for your trust in our company.
I hope your son will enjoy the basement for many years.

Thank you
Michael
Level up group basements

Danny T from Mississauga
Danny T from Mississauga
2 reviews Mississauga, ON
10/10

Basement Renovation

Where do you begin to find a reputable basement renovation company? I heard so many sad stories from friends and family about companies who did not complete work or did a very poor job or changed what they promised when the job began.

We were skeptical but called a few places for quotes. The first companys price was outrageous. The second was all over the map with price and very disorganized and it didnt make us feel any confidence in the process. A few more bad estimates followed.

My next call was to Level Up Basements and I spoke to the owner Michael. There is a comfort level for us in dealing directly with the owner. He arrived at our home and Michaels humble nature and kind, trustworthy personality was evident. He seemed like a very honest hardworking man.

We discussed our general idea, he took measurements and within minutes Michael had formulated a general price which broke down materials, labour and a work back schedule. To tell you we were impressed would be an understatement. No one up to that point was that concise with pricing and process.
Michaels scheduling system and accuracy to detail was unmatched by anyone, everything was super clear. My wife and I asked many questions, specifically about the project completion date and upgrades and he assured us that it would be 25 business days from start to finish for our specific project. The payment structure was also broken down to various dates of project completion. It was actually hard to believe that his process was so seamless.

Ashley the Designer came to our home and made some amazing suggestions on what our basement could look like followed by some wonderful 3D schematics to choose from. We then went to the showroom and chose our floors, cabinets, doors, quartz etc.

On the start date the materials were delivered to my home as scheduled. Michael and Avtar, the Project Manager were both there and went through the process again as to what was happening next. The framers began their work on the same day. Over the next few weeks right on schedule, electrical/plumbing rough in, drywall/mud/sanding/stairs/paint/floors/doors/quartz counters etc.

Throughout the process Avtar the Project Manager and Michael the owner were just a text or phone call away. Avtar visited the site on a regular basis and always kept us up to date on the project. He is one of the nicest people you will ever meet, very sincere and customer focused. It was refreshing to see the respect that Avtar and Michael have for all the trades people that were working in our home. If something needed to be addressed it was handled professionally and fast.

So here we are, a beautiful finished basement in a month right on schedule. My wife and I still cant believe how a junky and cluttered old basement can turn into such a clean and comforting space without any headaches or issues. We sit and stare at it everyday with a big smile.
I can tell you absolutely without any doubt that this was the most seamless and satisfying project we have undertaken in our home.

If honesty, integrity, and true professionalism are what you are searching for, look no further, Michael Nash and Level Up Basements are the real deal. You can rest assured that you will be taken care of 100%.

Dan & Dora.

Approximate cost of services:
$50,000.00
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Company Response

Hi Dan and Dora,

Thank you for taking the time to write such a detailed review.

It was our pleasure to work with you and your family. I hope you and family will enjoy your Basement for many years.

Thank you for your kind words and for trusting us.

Thank you from the whole Level Up group basements

Maria Deng
Maria Deng
0 reviews Mississauga, ON
10/10

We Were Pleasantly Pleased With This Company!

We just had our basement completely renovated with Level Up Group Consulting Inc. We had seen the sign for this company on someone else's lawn in the neighbourhood, and decided to give them a call, as we were interested in having our basement renovated.

From the first moment of contact with Michael, we were impressed with his vast knowledge of renovations. Throughout the process, Michael was approachable and friendly, asking us how the renovations were going, and if we were happy with the work so far. He also came over whenever there was an issue, showing genuine concern for the work at hand.

There were a variety of workers that came through to complete various jobs; from painting, to plumbing, to electrical work. Everyone that came through was professional, courteous, and knowledgeable. We felt confident leaving the renovations in their hands, as they definitely knew what they were doing.

When it came to designing the layout of the basement, we met with Ashley, who guided us through every step, giving us options to pick-out cabinets, countertops, wall colours, flooring styles, etc. She knew what she was talking about, giving us suggestions on what would look best, and how to design certain aspects of the basement. Her helpful nature made picking designs easier; it was actually fun!

Once the project was complete, we were impressed with the final result. We could have never imagined how beautiful our basement could look, such a difference from what we had before! We couldn't be happier, and are glad that we put our money into getting our basement renovated. It was a well-worth investment, and with Level Up Consulting Group Inc. at the helm, we were in good hands.

Would DEFINITELY refer this company to anyone that is looking to have a professional, friendly, and knowledgeable company transform their space; thank you Michael for giving us the chance to create a basement that we will use for years to come!

Approximate cost of services:
$70,000.00
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Company Response

Hi Maria,

Thank you for taking the time to write such a detailed review.

It was our pleasure to work with you and your family. I hope your family will enjoy your Basement for many years.

Thank you for your kind words and for trusting us.

Thank you from the whole Level Up group basements

RJ
RJ
2 reviews Markham, ON
10/10

We'd give a standing ovation to Level Up if we could!

We cannot say enough positive things about Level Up Renovations!!! We have undergone several renovations in the past (with different companies/contractors) and have never had such a seamless, pleasant and stress-free experience from start to finish! My husband and I rarely write reviews but as home owners we know how hard it is to find the right people for any type of contracting work so we felt compelled to share our positive experience.

From our first consultation meeting with Michael (the owner), we felt we could trust him. He was knowledgeable, friendly, professional and we could tell fairly quickly that doing this job was his passion. This all held true for the entire reno process! We needed to make our unfinished basement into a living space for my mom (one bedroom, a 4-piece bathroom, a kitchen and convert our crawl space into a finished storage area). Michael gave us tips, advice and suggestions that were clever and innovative and even advised us on how to save a significant amount of money on a specific portions of the reno by going through a third party (he stood to make a lot of money by withholding that information). That's when we knew he truly enjoyed his work and wasn't in it for the money (which was definitely a big selling point for us). We met with several companies around the same time to get quotes for this reno and ALL of them rushed through it within 30 mins or less and simply gave us a total cost. Michael took his time - in fact, he spoke with us for 2 hrs at that first FREE consultation. He sat down with us and on his computer showed us a very detailed breakdown of the cost of our project that he could adjust in real-time based on our needs. For example, if we wanted 30 potlights instead of 20, he simply changed the quantity on the computer and it produced a new cost based on a predetermined algorithm. Additionally, since we wanted to install some finishings we had already previously purchased (I.e. shower fixtures, toilet, doors, handles, etc), Michael was more than happy to credit us his cost price for those specific items. Cost wise, Level Up definitely wasn't the cheapest but also wasn't the most expensive. Everything was reasonably priced - by the end of the project, we felt that the price was justified based on the excellent quality of the work, the rare stress-free reno experience and the efficiency of the company in dealing with any small or large issues that inevitably always occur with any major reno such as this one. Michael always went out of his way to make us happy, no matter how strange our requests were or how it inconvenienced him.

Once we signed with Level Up, we met with their lovely designer, Ashley and picked out finishings in a showroom. It was a completely seamless process! She even sent us 3D renderings of what our space would look like with the finishes we selected. Very professional!

The project started the first week of January 2023. We were always given the schedule a week or so in advance so we could keep track of what work was to be completed that week; they were quite punctual too! And garbage was taken out regularly as needed. Avtar was assigned as our supervisor for the project (although Michael was still heavily involved throughout). Avtar was quick and efficient anytime we had questions or concerns. In one particular incident, we noticed some water on the bathroom floor once the plumbing had finished and told Avtar we were concerned that there might a leak - within an hour (on a Sunday), their plumber was back to check it out! THAT is how efficient this company is! (Of course there was no leak because this company only hires the best of the best tradespeople - it ended up being some water that had splashed down when they were testing for leaks). EVERY SINGLE tradesperson that worked on our project was extremely polite, friendly, knowledgeable, had incredible craftsmanship, and was beyond patient with us when we were being indescisive!!!! I can't emphasize enough how important this was in making this reno as stress-free as possible! We also noticed how clean everyone was! Everything was covered at the start of the project (stairs, hallway, carpets, entryways, etc) and everything was tidied up at the end of each day. Our main floor powder room was used respectfully (we've had many tradespeople in the past who have used our bathrooms in our home as if they're public toilets). Additionally, everyone was very accommodating to us because we have a preschool aged daughter and were living at home throughout the renos (i.e. loud equipment was not used after her bedtime, etc). We were very impressed with who Michael had selected to work at Level Up! Each employee truly reflects the values of Level Up.

The project wrapped up the last week of February 2023, being only 1 week delayed (also quite impressive!) from when Michael had originally given us a quote and estimated timeline. The delay was due to a kitchen cabinet installation error (we want to clarify that this was caused by some miscommunication in the location of the cabinets and NOT due to poor craftsmanship) for which Michael immediately took full responsibility and resolved the issue with lightening speed while simultaneously never compromising on the quality of workmanship!!!

The only part we were unhappy with was the cleaning crew who were supposed to do a deep clean at the end of the project. We noticed they missed several large areas and seemed to have used only water to wipe down the toilets used by the tradespeople so we could still see pee stains. I'm pretty OCD when it comes to cleanliness though so I figured I'd just clean it myself. To Michael/Avtar's credit, when I mentioned my disappointment to them, they profusely apologized and offered to have the cleaners come back the next day but I had already cleaned everything myself by then as my mom's movers were already scheduled to come a day later so timing was tight. To be fair though, we thought the cleaning crew was just a bonus anyways as we had recently done another bathroom reno in the summer of 2022 and we had to hire our own cleaning crew at the end of that project (it was not included in the price of the project).

Overall, although we had hiccups in this project as one would expect with any major reno, it was the professionalism and timeliness in which the issues were taken care of that really sets this company apart!!! This is hands-down the company you'll want to trust with your reno needs!!!

Approximate cost of services:
$120,000.00
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Company Response

Hi Nafisa,

Thank you for taking the time to write such a detailed review.

It was our pleasure to work with you and your family. I hope your Mom and family will enjoy your Basement for many years.

Thank you for your kind words and for trusting us.

Thank you from the whole Level Up group basements

Private User
Private User
Private User reviews Toronto, ON
10/10

Basement Renovation

We recently had our basement renovated by Level Up Group and we couldn't be happier with the results. The renovation included a living area, bedroom, kitchen, full bathroom, and two work stations. The team at Level Up Group were professional, courteous, and efficient throughout the entire process.

From the initial consultation to the final walk-through, they kept us informed and involved in the decision-making process. They also provided us with regular updates on the progress of the renovation, which was completed in a timely manner.

The attention to detail and quality of workmanship was outstanding. Our new living space is beautiful and functional, with plenty of storage and workspace for both of us. The full bathroom is a standout feature, with modern fixtures and a sleek design.

Overall, we highly recommend Level Up Group for any renovation project. They exceeded our expectations in every way and we couldn't be happier with the end result.

Approximate cost of services:
$115,000.00
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Company Response

Hi Rosanne,

Thank you for taking the time to write such a detailed review.

It was our pleasure to work with you and your family. I hope you and your family will enjoy your Basement for many years.

Thank you for your kind words and for trusting us.

Thank you from the whole Level Up group basements

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Level Up Group Consulting Inc

Level Up Basement goal is customer satisfaction, we know that every happy client brings 3 more contracts, and this is how we grew for 10 year of company existence.

That’s why we focus on quality assurance in everything: choosing the best materials, minimizing our response time to one hour max, always staying within our promised roadmap and never delaying projects.

Our approach is a “boutique style” dedicated management. Mike, company owner, always consults with the customer for every stage of the project, checking his teams progress on each location on a daily basis, doesn’t allow any small detail to escape his expert eye.

We choose the best designers, only licensed trade workers and work in every basement as if it were our house.

We are social:

https://www.facebook.com/Level-Up-Group-Basement-120586463105375

CATEGORIES
Basement Renovation and General Contractors
SERVICES
Finish Basements Home Remodeling Additions
WEBSITE
https://levelupgroup.ca
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Two years Labor and Materials
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