Level Up Group Consulting Inc

Basement Renovation
ON
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Basement Renovation
Level Up Group Consulting Inc
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Reviews by rating (past 12 months)
Best of Award '22 winner 2 timesBest of Award '22winner 2 times

Reviews for Level Up Group Consulting Inc

Average customer rating:
10 10 (51 reviews)

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Private User
Private User
Private User reviews Brampton, ON
10/10

Main Level Home Renovation

Level Up recently completed a main level renovation project in my home and to say I am pleased is an understatement.

The process from beginning to end was a positive experience because from the initial consultation, Michael made me feel as invested in my happiness with the project as I was. The process was efficient, the team was very polite and the workmanship and attention to detail was noticed and appreciated.

When there were any minor setbacks, Michael was always transparent and he personally ensured that a resolution was reached expeditiously. I never felt disregarded.

For those reasons, I would highly recommend Level Up Group Consulting for your renovation needs.

Approximate cost of services:
$100,000.00
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Ray
Ray
1 review Burlington, ON
10/10

On time, on budget while exceeding expectations all through the project!

Michael , Ashley and the entire crew at level up basements completed my basement on time, on budget while exceeding expectations all through the project!

My project involved everything that is required in finishing an unfinished basement starting with crack injection/sealing, framing, insulation, drywalling, sanding, flooring, painting, to post construction cleaning. I was expecting this project to be a very stressful period but it was completely opposite. I looked forward to the progress that was being made at a breakneck speed and like clockwork everything came together thanks to the careful planning from Michael.

Michael was always available to take my questions and make changes as required so as to not clash with a few other minor projects that were going on around my house. Ashley, their designer, was also very patient in finalizing the design and helping us select the material from the showroom that has an extensive selection of material. I really appreciate the patience the team showed when we were having difficulties concluding on the path forward on some parts of the project. They explained the project plan clearly, answered my questions and concerns with care and attention (sometimes more than once!), offered valuable suggestions and guidance on decisions I was uncertain on, and kept me informed with all that was going well and also on things that did not go per plan which is quite normal with such a project.

My basement looks really incredible and the whole experience makes me enjoy the space even better! Thank you Michael and your team for getting this basement done better than your promise including being ahead of schedule.

Approximate cost of services:
$70,000.00
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Company Response

Hi Ray,
Thank you for your detailed review and for taking the time to post this review about your Basement finishing and your experience with us. It was my pleasure to work with you. I hope you enjoy your Basement for many years!

Private User
Private User
Private User reviews Burlington, ON
10/10

Basement demo and renovation

Level Up Basements were fabulous to work with! Professional, Honest and paid attention to all details from start to finish! They were right on schedule through out the whole project! We would highly recommend them and use them again for any of our renovation projects in the future.

Approximate cost of services:
$100,000.00
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Company Response

Hi,
Thank you for your kind words and for posting this review about your experience with Level Up Group. It was our pleasure to work with you and your family!!!

Private User
Private User
Private User reviews Pickering, ON
10/10

Basement Reno

From start to finish Michael and his team were professional, knowledgeable and the project finished on time and the finished product was beyond what I expected.

Approximate cost of services:
$70,000.00
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Company Response

Thank you for your kind words and for taking the time to post this review about your Basement Finishing experience with Level Up Group. It was my pleasure to work with you!!!

bsrithar
bsrithar
0 reviews Whitchurch Stouffville, ON
10/10

Basement Renovation

Michael and his team are the most professional contractors we've worked with. They are always on time and go above and beyond in every situation. Being included in the design and build stages of the project we were able to get exactly what we were looking for. Our basement has been tranformed into an amazing living space. I would highly recommend Level Up Group as a prime choice for renovation projects.

Approximate cost of services:
$80,000.00
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Company Response

Thank you for your kind words and for taking the time to post this review about your Basement Finishing experience with Level Up Group. It was my pleasure to work with you!!!

Private User
Private User
Private User reviews Mount Albert, ON
10/10

Basement Finishing

Basement Finishing from a to z. Level up group consulting delivered professionalism and commitment from the start to end.

Approximate cost of services:
$6,700,000.00
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Company Response

Hi Harry,

Thank you for taking the time to write a review and provide detailed feedback. I hope you and your grandchildren will enjoy your Basement for many years.

Thank you
Michael Nash and the whole Level Up group

Kevin in Toronto
Kevin in Toronto
3 reviews Toronto, ON
10/10

Townhome Basement Gut and Reno

After a lot of research and evaluating bids from 5 or 6 different contractors, I decided to go with Level Up Group Contracting. I had been let down by contractors before, so I was worried about going through the same frustration. Michael was reassuring and professional throughout the entire process from his initial consultation to the final touch-ups.

Michael provided us with a defined scope of work, a written contract and great ideas on how to maximize space in our small basement (under 300 sq Ft.) From there, he coordinated a full demolition of the existing basement which took a day and a half. Michaels crew discovered a foundation crack which was quickly repaired by his subcontractor.

We then met with Level Ups designer, Ashley, who worked with us and Michael to measure and design the new basement along with materials. Michael runs his own materials showroom where we could see samples of the material wed be using in the basement. We ended up with a quartz countertop in the laundry, electric fireplace, stone accent wall, cabinetry, new stairs and high-quality laminate flooring.

Once everything was confirmed, construction began at the beginning of February. Even though it was cold and the middle of winter, Michaels crew showed up every day and worked efficiently to complete the job in six weeks, exactly what we were promised according to the contract. This included a full cleaning of the basement when everything was done. After finding a few deficiencies, Michael was quick to send his crew back to correct the smallest of issues such as a dim pot light and flapping doors. He even left us with extra paint in case we need to colour match in the future.

The quality of finish and materials was great. Michael didnt cut corners with our job. Walls and the floor were properly insulated; plumbing and electrical were correctly and expertly installed by licensed people who were great to work with.

Dont waste your time with the ladder and a truck guys or the big time TV/radio advertisers. Call Level Up Group and speak to Michael. His work ethic and commitment to quality and customer service is beyond exceptional and Im very happy to recommend Level Up Group for your next renovation project.

Approximate cost of services:
$60,000.00
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Company Response

Hi Kevin,
Thank you for your kind words and for taking the time to post this review about your Basement Finishing experience with Level Up Group. It was our pleasure to work with you!!!

Enjoy your basement for many years...
Thank you
Level up group

Julian in Toronto
Julian in Toronto
0 reviews Pickering, ON
10/10

Wonderful Basement Reno Experience

Working with Michael and his team at Level Up was a breath of fresh air!

We had previous experience with contractors who did not stay on schedule or budget and were very nervous to hire someone for this job.

However, Michael is a consummate professional. From the outset he got to know us and both our goals and fears. His expertise and project-planning skills were on display immediately. He sized up the job, gave us a quote and a schedule and STUCK TO THEM. He was friendly, communicative, and reassuring throughout.

He got the job done in the timeline he promised and on budget. We were so impressed!

This was made all the more challenging by the fact that Michael had to navigate changing COVID reguations, etc., throughout the project.

Along the way all of the workers who came to the house were on time, considerate, and flexible.

The work itself is very well done. We have been living in the space now for a couple of months and are very, very happy!

We continue to recommend Michael and the team to any friends and family who are looking for a contractor.

Approximate cost of services:
$50,000.00
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Company Response

Hi Julian,

Thank you for your kind words and for posting this review about your experience with Level Up Group. It was our pleasure to work with you and your family!!!

Private User
Private User
Private User reviews Pickering, ON
10/10

Basement Renovation

We were referred to Level Up by a friend of ours who has a very keen eye for quality and a bit of a handy person herself. We figured if they made her happy then for sure we would be as well.

From the beginning we could tell that Michael was very passionate about the quality of work him and his team produced and that he was all in to helping us create a space that was appropriately styled for use and budget. From Ashley who helped with the design and layout and helping us to select the best tiles, flooring and paint color ; to Alex the electrician who made an invaluable suggestion to ensure the pot lights inside and outside of the office space were aligned ( because we had a glass wall) . I know right, I certainly didn’t think of that but my, does it look great now that it’s all done.
The fact that all we had to do was visit a showroom and point and click to select fixtures and finishes was a welcoming experience as Michael and his team handled all the logistics of purchasing and arranging delivery of products. Garbage pickup and disposal occurred like clockwork, workers were in and out leaving the space in the best condition possible for the next crew.
This wasn’t our first reno and fortunate in both cases we were spared any of the horror stories we’ve seen elsewhere. No project is perfect however, what we appreciated about Michael and his team was the fact that at every turn their aim was to ensure that not only was the product beautiful but also the experience of working with the crew and the ease at which they handled changes.

A big thank you to Michael, Ashely and the entire team !

Approximate cost of services:
$75,000.00
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Company Response

Hi,

Thank you for taking the time to write a review and the details. I hope you and your family will enjoy your Basement for many years.

Thank you from the whole Level Up group.

Doug F.
Doug F.
7 reviews Hamilton, ON
10/10

An outstanding renovation experience

When we look for companies to do any type of work on our home, we do a ton of research. We check all the usual online resources, read countless reviews, talk to friends, neighbours and seek recommnedations from other contractors. Yet even after all the due diligence, once the work begins we often feel a lingering apprehension about how the job is being managed, and just hope that things will turn out as promised. None of that was the case with Michael and Level Up. Right from the point where we were soliciting quotes, they were the only company that offered to come out to see the site in person before quoting the job, and while doing that Michael offered excellent advice about how we should arrange things based on his experience no matter who we decided to hire.

When we engaged Level Up, their designer came out to measure the space and she provided a 3D overview of the proposed layout for our review. She was open to any suggestions and changes we had, and turned around the changes on the drawings usually within a couple of hours at the most. Once we settled on our plan, Level Up provided a detailed timeline of the work and honestly, if it weren't for too many major snowstorms during our project, we could have set our watches to the schedule. The project management was outstanding, and things were done exactly as they were planned. The various crews that came in did professional, outstanding work—not once did Level Up send a "guy who does a bit of everything" to do any of the critical work. Even better, Michael was always quick to respond to questions as we went along and always made sure we were up to speed on the status of the work.

We couldn't be happier with our decision to choose Level Up and we will absolutely be recommending them to everyone.

Approximate cost of services:
$80,000.00
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Company Response

Hi Doug,
Thank you for your kind words and for taking the time to post this review about your Basement Finishing experience with Level Up Group. It was our pleasure to work with you!!!

Enjoy your basement for many years...
Thank you
Level up group

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Level Up Group Consulting Inc

Level Up Basement goal is customer satisfaction, we know that every happy client brings 3 more contracts, and this is how we grew for 10 year of company existence.

That’s why we focus on quality assurance in everything: choosing the best materials, minimizing our response time to one hour max, always staying within our promised roadmap and never delaying projects.

Our approach is a “boutique style” dedicated management. Mike, company owner, always consults with the customer for every stage of the project, checking his teams progress on each location on a daily basis, doesn’t allow any small detail to escape his expert eye.

We choose the best designers, only licensed trade workers and work in every basement as if it were our house.

We are social:

https://www.facebook.com/Level-Up-Group-Basement-120586463105375

CATEGORIES
Basement Renovation and General Contractors
SERVICES
Finish Basements Home Remodeling Additions
WEBSITE
https://levelupgroup.ca
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Two years Labor and Materials
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.