Modern Home Energy Inc

Heating & Air Conditioning
715 Phillip Murray Ave. Oshawa ON L1J 1J2
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98%

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Reviews by rating (past 12 months)
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Reviews for Modern Home Energy Inc

Average customer rating:
10 10 (25 reviews)

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De Jager
De Jager
0 reviews Oshawa, ON
10/10

Grateful

Where do we begin!?
Jim has shown up for us in the past year on multiple occasions without hesitation. We built our home 4 years ago, and we had a tankless water heater installed through another company in Northumberland. We had nothing but problems from day 1 of install. Sadly, the system was not equipped for the demands of our home, which we recently learned. Throughout the years of this system failing, Jim has always been there for us - no matter what time of day to fix the issues at hand. Recently, our heat and hot water stopped working. We called Jim right away, and he was here without hesitation and determined that our system had totally failed and needed to be replaced. He drove all the way to Guelph himself to pick up a new boiler system in order to expedite the process. He made it his priority in his schedule to get us up and running again! He dedicated the next 5 days in his schedule to ensure everything was installed with precision. As a family with 3 young little girls, Jim's dedication to our needs meant the world to us. We truly are grateful to you Jim and all your hard work.

Paul and Carey De Jager

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Company Response

Thank you so much for your kind words and review Paul and Carey. It's always been an absolute pleasure to work with you both as well as getting to know your family and pets LOL.
Thank you again for choosing Modern Home Energy Inc.
We appreciate your business.

noahsong in Toronto, Ontario
noahsong in Toronto, Ontario
1 review Stirling, ON
10/10

Geothermal Servicing

Recently moved into a home with geothermal heating. I had no previous experience with such a system, found its size and mystery intimidating. Jim did an AMAZING job servicing the system AND educating me in its function. He went "the extra mile" every step of the way. He is a skilled technician and and an ethical and caring human being: I'm kind of grateful the company that initially installed the unit no longer deals with geothermal! Jim and Modern Home Energy is a real treasure. In this, my first sub-zero rural winter I am comfortable in my new home--thanks, in great measure, to Jim and his fine work.

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Company Response

Hello Noahsong, thank you for your kind words and review.
Your 100% satisfaction is always promised and guaranteed.
Thank for Choosing Modern Home Energy Inc as your trusted HVAC contractor. We're here for you 24/7/365 if needed in the future.
Hope your day is great and please be safe.
Thank you!

Private User
Private User
Private User reviews Peterborough, ON
10/10

Muskoka Fireplace Repair

Jim was referred to us by a friend and we are very glad we called him. We had previously received a diagnosis from another company but the quote and diagnostic didn’t feel or sound right so I asked around for a referral and came across Modern Home Energy.
From our first conversation Jim was very knowledgeable communicative and prompt. He resolved the misdiagnosed issue with my fireplace, got his hands on the correct parts and had it running within days. He is honest, straightforward and fair. He not only fixed my fireplace but gave me a full tutorial on how to solve issues I might have with it or what to do if my furnace gives out.
Jim was a pleasure to have in my home and we will definitely use him again for future needs.

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Company Response

Hello and thank you for your kind words and review.
Your 100% satisfaction is always our goal.
We would be happy to serve you again if needed.
Hope your days is great and thank you for choosing Modern Home Energy Inc.

Chris
Chris
0 reviews Pickering, ON
10/10

Service

I had an issue with my hot water tank and called Jim to take a look at it. He came the same day to take a look and gave me a few options I can do to resolve the issue. Jim is very knowledgeable, fair, and always tries to help in anyway possible. I choose to replace my hot water tank with a tankless water heater and schudule a date with Jim. Before that date arrived my hot water tank gave up and I had no hot water on a Sunday morning, I gave Jim a call and he came that same day just to try and repair the problem until my new hot water tank schedule installation date which was a week away. The tank was unrepairable and so he went out of his way to move my schedule installation date to the next day. I would like to thank Jim and his team for their great work, honesty and for really going out of his way to help me, in such a short time.

Thank you so much Jim!!

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Company Response

Hello Chris,

Thank you Chris for your kind words and review.
Your 100% satisfaction is our goal with every client.
We look forward to serving you again if needed.
Hope your day is great and thank you for choosing Modern Home Energy Inc.

Harry B.
Harry B.
0 reviews Whitby, ON
10/10

Repaired existing problems from previous owners.

Very grateful for the hard work and dedication that I experienced.
Jim's ability and experience was very much appreciated. He new exactly what to do and how to avoid future problems.
Thank you Jim!

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Company Response

Hello Harry B, thank you for your review and kind words.
Our dedication and interested in creating a positive experience is paying off and your review is showing us to keep going in this direction as it's paying off.
Do keep well and best to you and your family.
Thank you for choosing Modern Home Energy Inc.

Angelo in Etobicoke
Angelo in Etobicoke
1 review Toronto, ON
10/10

Total furnace install

Talk about going above and beyond ... James as shown me the true commitment of getting the job done and done right . Trustworthy professional, punctual ; that's modern home energy . You won't be disappointed, I know I wasn't

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Company Response

Angelo, thank you for your kind words. It was an absolute pleasure to work with you and Maria. Hope your day is great!
We appreciate and thank you for your business.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Customer service

I believe I just experienced the best customer service of all time.
Saturday night about 7pm we discovered we had no hot water and my husband called Jim at “Modern Home Energy” and tried to get the problem resolved over the phone to no e-vail. I needed hot water for the rest of the weekend as we had a lot going on. Jim suggested the issue required him to come to our home to resolve the problem, thus finding that the venter motor fan blades were clogged and he got us back up and running within the hour. I was so impressed that he was able to take the time on a Saturday night and fix the problem. Not only did he fix the problem, but he took the time to explain to us how we can prevent this from happening again in the future.
What a remarkable person and company, they definitely have a customer for life.
Sue K

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Company Response

Hello, and thank you for sharing you experience and kind words!
Value, rapport/trust! That's us!!!
Thank you again for such a great review.
Your 100% satisfaction is always guaranteed!
Take care and be safe!

John in Guildwood Village
John in Guildwood Village
0 reviews Peterborough, ON
10/10

HVAC

I would put all of my faith into MHE, I know I will get the best possible service at a reasonable price, and fast response times. They find and rectify issues that other companies overlook, and take the time to explain why and how the problem will be addressed.

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Company Response

Hello John, thank you for your kind words.
It's our duty to do the right thing, being honest, educated and most of all trusted. Bringing value and building rap-or.
Thank you again John hope and trust your keeping safe.

Calin
Calin
1 review Newcastle, ON
10/10

Furnace Repair, Maintenance, Duct Work and Propane Range Installation

James is highly professional, knowledgeable, reliable, punctual and most important trustworthy. On several occasions I just left him the spare key and had no need to take a day off just to be home. More than that, he even managed to get me some money back from manufacturer, even though the furnace wasn't registered. I would highly recommend him without any hesitation.

Calin Gherasim

1 of 1 people found this review helpful.
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Company Response

Calin, thank you so much for your kind words.
You've gone above and beyond and we appreciate that.
Please be well in this difficult time and trusting you are.
Thank you so much and we're here for you if needed.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Boiler and Furnace Repair

Jim came out to carry out a service on my boiler and fireplace. The service delivered was excellent. Jim arrived on both occasions on time and was friendly, efficient and highly skilled. Very knowledgeable. I would highly recommend his service and would definitely use him again.

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Company Response

Thank you very much for your kind review.
We look forward to seeing you again and wishing you and your family and friends the very best always especially in there difficult times!!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Modern Home Energy Inc

CATEGORIES
Heating & Air Conditioning and Solar Water Heating
PRODUCTS
Hvac-Hydronics
SERVICES
Residential/Commercial - Heating & Cooling
SPECIALITIES
24/7 Emergency Service/No Overtime Charges
WEBSITE
http://www.modernhomeenergy.ca
YEAR ESTABLISHED
2019
NUMBER OF EMPLOYEES
2
PAYMENT METHOD
Cash/Cheque/Square Payment/eTransfers
LICENSES
TSSA G2 Gas-Fitter
LIABILITY INSURANCE
Yes
DIPLOMAS
G2 Gas Fitter/ResidentialAir Conditioning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
none
PROJECT RATE
120 diagnostic/upfront pricing
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 years on labour
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