Quality & Design Stairs

Stair Builders
Toronto ON M5V
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Stair Builders
Quality & Design Stairs
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94%

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Reviews by rating (past 12 months)

Reviews for Quality & Design Stairs

Average customer rating:
9.9 10 (16 reviews)

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Anna in Burlington
Anna in Burlington
7 reviews Burlington, ON
10/10

Stairs Replacement

Quality and Design Stairs did an excellent job for us. From the quoting stage to the finished product, Miriam and her team were very professional in all aspects of the operation. If you are looking for quality and great customer service we highly recommend them, and would not hesitate to hire Quality and Design Stairs again.

Approximate cost of services:
$7,500.00
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Company Response

Ana, thank you so much for your review is always a pleasure to work with a customer like you. I'm so glad to know we fulfill your requirements and quality. Enjoy your beautiful stair!

Private User
Private User
Private User reviews Toronto, ON
10/10

Renovation

We required new stairs as part of an overall renovation project. We were able to get the stairs and railing in during COVID without any delay. We're enjoying our house and we thank Maryam and her team for their help in this project!

Approximate cost of services:
$13,000.00
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Company Response

Thank you so much Louise for your review it was really pleasant to work with you. Easy to talk and very determined with your ideas. I loved to work with you.

Eric in Toronto
Eric in Toronto
0 reviews Toronto, ON
10/10

Basement Stairs Replacement

Excellent quality and workmanship. Fast efficient. Kept to the planned schedule. Exactly on budget. Highly recommended. They took the time to listen to what I was looking for and provided an amazing set of stairs and railing to complete the job. You can’t go wrong with Quality & Design Stairs.

Approximate cost of services:
$4,500.00
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Company Response

Thanks Eric, your review means a lot for us. And we are extremely happy to know that we could delivered what you were expected on the time line scheduled.

Ono
Ono
1 review Toronto, ON
10/10

Staircase

We had our staircase refinished by Miriam and her team and they did a fantastic job. Everyone was very professional and so friendly. We are so pleased with how the stairs turned out, we would definitely recommend their services.

Approximate cost of services:
$3,000.00
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Company Response

It was a pleasure to work with you Ono, thanks for your hospitality while we were working at your house.

LB
LB
4 reviews Milton, ON
10/10

Stair refinishing

Excellent customer service and workmanship. Called for a quote for refinishing stairs and new railings. Appointment was set up, Miriam came and measurements were taken. Explained what we were looking for and was provided several different options. Was provided schedule with how many days the project would take. Crew showed up on day and all work was carried out in a timely manner as promised, quality of work was a excellent. Stain was matched to the new hardwood floor. I would definitely recommend them for any stair work.

Approximate cost of services:
$0.00
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Company Response

Thank you so much for kind words. It was a pleasure to work with you and your wife.

Private User
Private User
Private User reviews Toronto, ON
10/10

Stairs Renovation

These guys provided amazing service and price for the professional quality of work we received. I visited the shop in Vaughan and they showed me the product I would be getting for the 14 stair renovation in an our old downtown Toronto home. They scheduled me in quickly, and they arrived at my house on time and finished quicker than I thought. One of the nice things is they were really approachable and always responsive to me calls and questions. They were also really clean, polite and courteous while working in my house, which you don't always get. Highly recommendable!

Approximate cost of services:
$1,500.00
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Company Response

WOOW!! Thank you for your kind words and for sharing your review with us and the community. We are happy to hear we hit the mark for you. We appreciate you taking the time to share your experience with us, we value your input. Thanks again for the 10 stars!

Cheers!

TheNovelloFam
TheNovelloFam
4 reviews Whitchurch Stouffville, ON
10/10

Q&D completely transformed our home

When we decided to undergo a rather large home renovation project, our biggest worry was the staircase. We had no idea if the vision we had could come to life. However, from the moment we met David and Miriam, all our worries faded. Their team gave us the staircase we were hoping for and completely transformed our home. We were especially surprised at how well they were able to match the stain on the stairs to our new floors. Also, David modified one of the treads giving the entire staircase a whole new appeal. He’s a true craftsman! Thank you so much, Q&D! We would recommend this team to all our family and friends in a heartbeat.

UPDATE: Unfortunately, we had a small accident at home shortly after our beautiful staircase was transformed. Without hesitation, Miriam arranged to repair the damage — no questions asked. David and his team arrived within days and took care of everything. Words cannot express how grateful we are to have found Q&D. This client service is nothing like we've ever experienced before. THANK YOU, MIRIAM AND DAVID!!

Approximate cost of services:
$7,500.00
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Company Response

First of all we'd like to thank Luciano and his wife Sonia they have been very kind and helpful throughout the whole process and it was a pleasure to work with them. We are so grateful you chose Quality and Design Stairs. We value your feedback! Thank you so much for taking the time to write us a review. We are happy to hear you are happy with our service.

UPDATE: Its so refreshing to hear that we are doing a good job! We value our customers and appreciate serving customers like you, Novello Family. Our customer satisfaction is our top priority. Thanks for that positive and beautiful updated feedback.

KL
KL
6 reviews Toronto, ON
10/10

Above and beyond. Exceptional customer service

Quality and design stairs are a first rate company. We hired them to replace our stairs. Miriam and David were exceptional. Miriam visiting our house on numerous occasions to ensure we were happy with the project as it was moving along. She is accommodating and a tremendous person. She really cares about the workmanship and quality of the job. I have never had someone go over the details so well and be passionate about the finished project. David was a fantastic installer and the outcome was perfect. I cannot say enough good things about this team and I wish they did additional home renos/trades as I would hire them instantly.
Highly recommended!!!!!

Approximate cost of services:
$6,300.00
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Company Response

Wow! We are so fortunate and blessed to find customers like you! We really appreciate you taking the time to leave this wonderful review. It was a pleasure to work with you!. We are happy that you're happy. Thanks for your trust.

Olga in Toronto
Olga in Toronto
1 review Toronto, ON
10/10

The best customer service and quality work done EVER!!!

The entire team at Quality & Design Stairs were amazing! The attention to detail, the quality of the workmanship and the efficiency of the project was impeccable! I HIGHLY recommend Miriam and her team. You will NOT be disappointed!

I've attached some before and after shots so you can see..... truly, they were amazing!

Approximate cost of services:
$2,850.00
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Company Response

Thank you so very much for the beautiful review Olga! We work really hard as a team to offer the best service. We are very delighted to hear that you are content with our work and had a great experience with us.

Private User
Private User
1 review Toronto, ON
10/10

Amazing stairs, amazing service!

We are so thrilled with our new stairs! Miriam and her team were amazing throughout the whole process. They advised us on design and gave us some really excellent suggestions. When it came to execution, they were unbelievably efficient whilst also maintaining high standards. They were brilliant at communicating with us throughout the process and I would recommend them without reservation.

Approximate cost of services:
$14,000.00
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Company Response

Thank you so much for the awesome review Sam & Sean! We are so happy to hear you are content with your fresh set of new stairs, and so happy you had a great experience with Quality & Design. We appreciate the feedback and value your input!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Quality & Design Stairs

Best Stair Company in Toronto. Our woodwork craft masters put all their efforts into fulfilling our client’s requirements. Our process begins with designing the staircase, manufacturing and finally installing. We are experts in not only new staircase and railing manufacturing but also renovation of already-made staircase and railings. We also provide resurfacing (capping), trim and nosing services to our customers. For a free quote please contact 416- 728- 8115

CATEGORIES
Stair Builders and Railings
PRODUCTS
Wood Stairs, Railings, Nosing, Straight Stairs, Circular Stairs
SERVICES
Design Stairs, Manufacture stairs, Installation Stairs, Recapping, resurfacing, renovation, remodeling Stairs.
STYLES
Circular, Straight, Mono Beam, Sawtooth, Floating Stairs
SPECIALITIES
Manufacture Stairs
WEBSITE
http://qualitydesignstairs.ca
YEAR ESTABLISHED
2017
NUMBER OF EMPLOYEES
6
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.