ADT Edmonton

Alarm Systems
133-2055 Premier Way Sherwood Park AB T8H 0G2
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

48%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for ADT Edmonton

Average customer rating:
5.5 10 (26 reviews)

Sort by

Sepi. in Edmonton
Sepi. in Edmonton
1 review EDMONTON, AB
0/10

Security Alarm

ADT never told me that if I moved my contract would restart all over again. The contract was for three years and when we offered to pay to get out of it because our new home already had a security system ADT refused. They said they would charge us over a thousand dollars for canceling. It was a ridiculious security system and no where in the contract does it even state what they were saying.

Was this review helpful?
Yu Feng in Edmonton
Yu Feng in Edmonton
2 reviews EDMONTON, AB

First Review

6/10

alarm installing

My friend recommended this company to me, and when I was considering using their service a consolitor came to my home. He asked if I am interested in installing ADT alarm system, and I said yes. Then he said right now it is on promotion. Without letting me thinking this guy came into my house and said here and there need an alarm. and also he took out an form and ask me to sign it off. I said wait a minite, and after I figure out what is the cost. It was much higher than my friend told me. definitely we have the similar situations.

I was not happy with this sale guy cuz he tried to convince me without telling me some hidden details.

Was this review helpful?
kelly in Edmonton
kelly in Edmonton
2 reviews Edmonton, AB
10/10

alarma

always right on top of things when it comes to upgrades. Thankfully we haven't had a need to put it to use but I am confidant that we will be well taken care of if the need arises

0 of 1 people found this review helpful.
Was this review helpful?
Shellie Bosnich in Edmonton
Shellie Bosnich in Edmonton
6 reviews Edmonton, AB
10/10

Alarm Installation

Wow, next day service and always right on top of things when it comes to upgrades. Thankfully we haven't had a need to put it to use but I am confidant that we will be well taken care of if the need arises

0 of 1 people found this review helpful.
Was this review helpful?
Yen  in Edmonton
Yen in Edmonton
2 reviews Edmonton, AB
10/10

Alarm

It was already in our home when we purchased it so we just renewed it every year. Had it for 4 years now! great alarm system always so helpful with answering our million of questions!

0 of 1 people found this review helpful.
Was this review helpful?
andreia in Edmonton
andreia in Edmonton
4 reviews Edmonton, AB
10/10

Security System Installed

Already in the home, they just rewired it. It was a quick installation. Good communication and great hours, they work around your schedule - flexible hours. They honour their work. They came in and replaced sensors and stuff because it wasn't working, no charge.

0 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about ADT Edmonton

Our story
For over 125 years, we’ve made protecting and connecting the centerpiece of what we do.

1874-1890:
First security system network
It all started on April 5, 1874, with a nighttime break-in. American District Telegraph (ADT) founder Edward Callahan created a telegraph-based “call box” to signal for assistance to a central office. He quickly connected 50 other homes in the neighbourhood, creating the first residential security system network.

1890-1920: R​​oundsmen
ADT introduced the first proactive security monitoring and response service, employing roundsmen to make rounds each night of customers’ homes to help prevent crime before it happened.

ADT’s first president
Robert C. Clowry was ADT’s first president. He was also a colonel in the US military. He worked his way up from messenger boy, eventually serving as president of both Western Union and ADT which he led for eight years.

1920-1940:
Central monitoring centres
ADT pioneered the concept of the central monitoring centre, enabling thousands of customers to link to 24/7/365 monitoring and protection.

1940-1989:
First burglar system
ADT started its first big expansion in the 1940s after pioneering the first automated burglar system. At the same time, ADT installed the first automated fire alarm system providing immediate response to fire.

1989-2010:
Secured by ADT
A new ADT security feature gained immediate customer approval: the iconic ADT yard sign which now dots thousands of yards across the country.

2014:
Reliance Protectron
In July 2014, ADT purchased Reliance Protectron Inc., at the time Canada’s second-largest security services provider with 400,000 customers from coast to coast.

2010-2017:
ADT Interactive Services
ADT elevated home intelligence when it launched Interactive Services, the app that lets customers remotely access and control their home security system, as well as lighting, climate control, video surveillance and much more..

Present:
Creating customers for life
Much has changed since our humble beginnings in 1874. One thing that hasn’t is our desire to constantly improve. So we combined forces with Protection 1 to further raise our standards for customer security and service.

In Canada, we’re headquartered in Montreal and Toronto. With our network of qualified professionals specializing in the installation, servicing and monitoring of security and smart home automation systems, we serve more than 800,000 residential, commercial and industrial subscribers across the country.

Home security Calgary
ADT is trusted by homeowners everywhere since 1874. We provide home security systems in Calgary, the Stampede City in Alberta.

Here are just some of the benefits of choosing ADT Calgary:

#1 Home Security Company in Canada
Monitoring Centres across Canada
24/7 Bilingual Service

We’re in your community
Our ADT Calgary branch is ready to serve your every security need. You can call us or visit us at the times mentioned below to learn more about our home security and alarm systems.

The ADT Edmonton team is dedicated to your safety, and helping take care of the people and things you value most in your life. We offer professional home security installation and a variety of security and smart home products and solutions tailored to your specific needs.

Already an ADT customer? Your ADT monitored security system may make you eligible* for discounts on your homeowner’s insurance. We’ll be happy to provide a certificate for your insurer if required.
Check us out here:

https://www.instagram.com/adtcanada/
https://www.facebook.com/ADTCanadaInc
https://twitter.com/adtcanada
https://www.youtube.com/channel/UCIbwf1ZGtQA0BtODSLGD7mQ/videos?reload=9
https://www.linkedin.com/company/adtcanada

CATEGORIES
Alarm Systems and Home Automation
SERVICES
Our monitoring services protect you regardless of the danger. Intrusion monitoring A home intrusion not only means the theft of your belongings. Even if they are insured, nothing can replace their sentimental value. An intrusion also leaves a sense of violation. Our state-of-the-art monitoring centres keep an eye on your home 24/7 and are ready to respond when an alarm occurs. Nowadays, being at home is no longer a deterrent to theft. That’s why we are there for you at all times! The intrusion monitoring service is included in all our packages. Fire monitoring Help protect your family and home from fire and smoke! Even if you have smoke detectors, who will call the fire department when you are out? And since smoke is toxic, what will happen if you are there but sound asleep? Choose our fire monitoring service! Our monitoring centres can call the appropriate emergency services when you are away from home or are unable to answer. The fire monitoring service is included in all our packages. Emergency services Request assistance from emergency services directly using your keypad or optional wireless emergency button! Better yet, this service is FREE with the intrusion monitoring! Flooding monitoring Be notified of flood risks to help reduce or prevent damage caused by water! An appliance that stops working, a pipe that is frozen or punctured, or a damaged sump pump: you’re protected! Carbon monoxide monitoring Protect yourself and your loved ones against carbon monoxide. Odourless and colourless, this gas is impossible to detect. Our detectors help protect you by alerting you to the presence of this dangerous gas and immediately notifying our monitoring centres. Monitoring of extreme temperature fluctuations Being informed of abnormal temperature fluctuations can help prevent pipe damage caused by frost. This will help you prevent frozen pipes from bursting, which can often happen if your home’s central heating system breaks down.
SPECIALITIES
​An outstanding network of monitoring stations We own and operate a nationwide network of three monitoring stations which are interconnected for complete redundancy. In the event of a major power outage or a natural catastrophe, all alarm signals are automatically forwarded to another station to ensure uninterrupted service. ADT monitoring centres map Five Diamond Certification: Our monitoring stations have earned the Five Diamond Certification from The Monitoring Association (TMA, formerly known as the Central Station Alarm Association), one of the most important governing bodies in the alarm industry. This means our central station operators, who are the first line of defense in emergency response, undergo regular professional training and maintain high performance levels in alarm response handling. Underwriter Laboratories Certification (ULC): We have monitoring stations which are ULC certified and comply to strict national standards regarding security system installation and alarm response handling.
WEBSITE
https://www.adt.ca/en/local/home-security-edmonton?utm_source=gmb&utm_medium=organic
YEAR ESTABLISHED
1894
LICENSES
We provide HomeOwners Insurance Certificate** See website for more details.
WARRANTY TERMS
Theft Protection Guarantee** See website for more details
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.