ADT Cambridge

Alarm Systems
115 Saltsman Dr. Cambridge ON N3H 4R7
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HomeStars  >  Alarm Systems in Cambridge  >  ADT Cambridge  >  Worst customer service ever
iveflipped in Cambridge
iveflipped in Cambridge
3 reviews Cambridge, ON

Worst customer service ever

To begin with very expensive system better value for same benefits can be found in other providers. But the worst is how they handle things. I moved and did not install a system at new address. Cancelled with ADT prior to the close of the old place pre-authorized payments for duration of contract and final bill period would be before close. All should be good right..WRONG

10 months later I get a call from a collections agency. No phone call from ADT. I call them....we sent a letter. Great to the old address so useful. I asked why someone wouldn’t call. No explanation to that one.

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Company Response

We are sorry to read that you have cancellation issues. In order to assist your further to find a solution to your actual concern, I invite you to contact me at

Madeleine Caron,
Executive Escalations Office representative
ADT Canada Inc.