Star Moon Roofing

Roofing
6 Kenfin Avenue Toronto ON M1S 4E9
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Roofing
Star Moon Roofing
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98%

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Reviews for Star Moon Roofing

Average customer rating:
9.9 10 (60 reviews)

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Claude
Claude
0 reviews Toronto, ON
10/10

Great Job, Great Company!

Star Moon showed up promptly, and re-roofed both halves of the semi-detached house quickly, efficiently and professionally. Wonderful job, wonderful results. You can't go wrong with this company - very nice people!

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Company Response

Good Evening, Claude,
I received your excellent review on Homestars. I appreciate your time and satisfaction. It’s our pleasure to work for you and Joinal. If you need us in the future, we are here at any time.
All the best,

Joyce

Franco in Newmarket
Franco in Newmarket
0 reviews Newmarket, ON
10/10

Residential Roof Replacement

Great Service by these folks. I had some questions towards the end of the project, but Joyce and her team didn't hesitate to address all my concerns. They even came an extra (unplanned) day to sort out a few things. I'm very happy with the work they did, and would recommend them for your job.

Good Luck!

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Company Response

Hi Franco,
Thank you for the wonderful review on Homestars. I appreciate your time and satisfaction. It’s our pleasure to work for you, and like your homemade coffee very much! Hope to serve you better in the future.
All the best!

Joyce

kailey
kailey
2 reviews Toronto, ON
10/10

Removed skylights and re-roofed

Star Moon were great! They came quickly and gave us a detailed, written quote on the spot. It was a very good price compared to other quotes we got. They came soon after that to do the job and completed it quickly. They also cleaned up thoroughly and are very nice people! I would definitely recommend!!

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Company Response

Hi Kailey,
Thank you so much for your time and excellent review. We always try our best to have everything done properly for every shingle job. It was very nice to work for you. Hope to serve you better next time.
Best Regards,

Joyce
Star Moon Roofing

Mary S
Mary S
0 reviews Toronto, ON
10/10

Star Moon Roofing - High Quality Work at Reasonable Price!

We had our roof shingles replaced by Star Moon Roofing yesterday, September 3, 2020.

I sent a text to get a quote from Star Moon Roofing and I got a response from Joyce in within a couple of minutes.

Joyce and her husband Li came over the next day, did a thorough visual inspection at the roof, showed me photos of a few problems up there, measured the area, and gave me the quote right there. Joyce showed me all the details of the work to be done, the choices of shingles and its cost, choice of additional material cost, warranties, samples of different brand shingles, etc., she had everything written and was very clear.

Joyce confirmed with me the day before the scheduled work. Li and his crew: Jie, Wei and Yang were punctual. They worked hard and diligently. The job site was kept very clean and when they were all done, they did a great job cleaning up everywhere. The gutters were cleaned and they even used a dust blower on the roof to dust-off the shingles. Li showed me photos of the finished work on the roof. Amazing job!

It rained last night and for the first time in the last couple of years, I had a peace of mind, I was not worried about shingles flying off the roof, plywood getting wet or possible leaking somewhere in the ceiling because I was confident of the team's work.

Overall, we are very impressed, happy and satisfied with Joyce friendly, quick response, patience, honesty, knowledge and organization; her husband Li, Jie, Wei and Yang for their exceptional work. The team were very respectful, courteous, reliable, attentive and professional. Great professional job all around. A great job from start to finish!

A couple of neighbours came over to ask me about the roof shingle work, I have already recommended them their service.

Thank you, Joyce, Li, Jie, Wei and Yang! Great job!

Save yourself time and money, for a high quality roof work at reasonable price, you just need to make only one phone call. Just call Star Moon Roofing!

We highly and definitely recommend Star Moon Roofing!

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Company Response

Hi Mary,
We really appreciate your time and satisfaction. You treated us with a variety of different flavours of food. Thank you for your kindness. We are so grateful to work for you.
Hope to serve you better in the future.

Warmest Regards,

Joyce

PSAILA in Brampton
PSAILA in Brampton
1 review Brampton, ON
10/10

105 Year Old House and Garage Roof Replacement

My wife and I own a historical designated house in the Brampton area, and desperately needed a new roof.

We had several roofers out to provide quotes, including one who flew a drone over and wanted to completely replace the original hundred year old roofing boards with plywood. All seemed to just see dollar signs and tried to up sell unnecessary services.

Then a family Member recently had their roof replaced by Star Moon and highly recommended them. Joyce and her husband travelled from Scarborough to give us a quote. We were immediately impressed by their professionalism, and no-nonsense approach. They gave us a quote on the spot, and it was much more in line with our budget. As we are in a historical home- we were somewhat difficult and requested higher end materials which greatly increased the cost, but Joyce was able to find us savings by offering options for different materials.

In total- we paid less than other quoted prices from other roofers for standard quality shingles with our upgraded shingles and the many boards that needed replacing.

The team showed up just after 8:00 am every day, and left just before dark. Each day they worked right through with a very quick lunch break. Each night the worksite was SPOTLESS. I can’t overstate how clean everything was!!

Their work and Joyce’s communications exceeded our expectations, and we would definitely recommend them to anyone.

Joyce- you are a treasure!!

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Company Response

Hi Lawrence,
I am very grateful for your excellent review. Your satisfaction makes me feel that our work is meaningful and valuable. We hope our work can give every customer peace of mind.

Kind Regards,

Joyce
Star Moon Roofing

Private User
Private User
Private User reviews Vaughan, ON
10/10

Roof and gutter minor repairs

I was looking for help with some small repairs to roof and gutter, concerned that I won't find interested contractors due to the small job.
Star Moon responded promptly, had excellent communication, were punctual on the job once hired, and performed the repairs above my expectations (that's significant, I always have very high expectations).
Highly recommended.

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Company Response

Hi Sir,
Thank you for your satisfaction and high recommendation.
I have sent the thank-you message to your phone.

Have a wonderful day,

Joyce

Jane in Toronto
Jane in Toronto
1 review Toronto, ON
10/10

New shingle and eaves

Joyce and her team did an excellent work for our roof. They answered all our questions patiently and helped us pick the material and color. They offered us a very reasonable price without extra charge for the newly built porch roof. Our house is a bit complicated with three small additions, they came early and left late to get all work done appropriately, special thanks to Mr. Lee and his team! They were very transparent in the whole process and shared pictures for each step. I already recommended them to my framer and neighbours. If you seek a roofing company with good price and quality work, I would definitely recommend them for their honest and professionism.

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Company Response

Hi Jane,
I appreciate your time and excellent review. We are glad to help you and work for you and your family. All of you are friendly and hospitable. From our point of view, every customer’s concerns are our top priority.
Our mission is to provide the fairest price and the best quality work for each customer. Our work and service offer exceed the customers’ expectations. All we did for you is part of our job. We look forward to serving you better next time.

Thank you again for your referrals.

Kind Regards,

Joyce
Star Moon Roofing

johnSantos in Toronto
johnSantos in Toronto
2 reviews Toronto, ON
10/10

Words can't express how great they are!

From the moment I got an estimate to the moment they finished, Joyce and her team were amazing! Words cannot describe how professional and amazing they were. I have never dealt with a better company than Star Moon and would recommend them to anyone. If i could give them 15/10, I would in a heart beat. You cant beat how attentive and professional they are!!!

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Company Response

Hi John,
I couldn't thank you enough for such an amazing review. We’d like to work for you and hope to help you more in the future. Also, I appreciate everything you did for us.

Best Wishes,

Joyce
Star Moon Roofing

Melissa in Toronto
Melissa in Toronto
1 review , ON
10/10

Great response

After a recent downpour, our previously patched roof started leaking again. Star Moon came out the next morning and said they could repair the area. The price they quoted was lower than we were expecting so we went with it. They said they could come back the next week because they were busy. When they realized that it was going to rain on the weekend, they decided to come back the next day to ensure it was fixed before more rain came. We were very appreciative of their consideration and their fast work and response. They came the next morning and did the work within 2 hours. If we have any more roof issues, we'll be calling them back. Joyce also texted after the work was done to follow up. Great customer service.

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Company Response

Hi Mellisa,
We appreciate your great review. Customers’ concerns are our top priority. We hope our work will give every customer peace of mind.
It was very nice to work for you and your family. You and your husband are quick decision-makers.

Best Wishes,

Joyce

Samantha Sayed
Samantha Sayed
1 review Toronto, ON
10/10

New roofing

The company Star Moon Roofing installed a new roof on my semi detached home last week. I have been very satisfied through all the steps dealing with the company. Their price was very reasonable.
They went ahead and put underpayment for all the roof, more than what was described in contract. The shingles instalment was very good.
The work was very efficient and finished on time.

They did a super cleaning job at end of day. They were always very courteous and professional.

I recommend them without hesitation.

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Company Response

Hi Samiha,
I appreciate your time and excellent review.
We will continue to work hard and do the best we can for every single further work. And hope to serve you better in the future.

Best Regards,

Joyce

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Star Moon Roofing

Our business branding is quality first, reputation guarantee. Your satisfaction is our utmost consideration, which ensures that our jobs are done perfectly at a competitive price. Our job is to protect your roof as well as your beloved home or business from the unpredictable Canadian Climate. Our goal is to exceed customer expectations by providing the best value and service.

We're social here:

https://www.facebook.com/starmoonroofing/
https://www.yelp.com/biz/star-moon-roofing-toronto
https://www.google.com/maps/place/Star+Moon+Roofing+%E6%98%9F%E5%85%89%E5%B1%8B%E9%A1%B6/@43.7781826,-80.7093507,8z/data=!3m1!4b1!4m5!3m4!1s0x89d4d75cce5afe81:0xd046351ebed0a232!8m2!3d43.7836619!4d-79.5882669

15 years of Labour Guarantee
Free Estimate

Shingles Roof
Commercial residential Flat Roof
Eavestrough
Siding
Skylight

Contact information: Joyce: (647)892-3933
Email: starmoonroofing@gmail.com

CATEGORIES
Roofing
SERVICES
Shingles Commercial residential Flat Roof Eavestrough Siding Skylight
WEBSITE
https://www.roofingservicestoronto.ca/
PAYMENT METHOD
Cash, Cheque and e-transfer,visa
LICENSES
Working at Heights and all Safety Certifications
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
15 Years on Labour. Respective Manufacturer Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.