City's Choice Comfort Air

Air Conditioner installed in December with replacement furnace with City’s Choice. Convinced my parents they need a new heater and air conditioner... First heat wave, turn it on. Not working. Andre said he would come by 4pm. As of 8pm, no show, and not answering the phone. We called another contractor and it looks like shoddy install work is to blame. Pipes are freezing with ice, and likely leaks in the line. We will have to spend more money now to diagnose and fix the issue because of Andre and his team’s bad work. The humidifier they installed with the heater is also not working. AVOID THIS COMPANY. I’m reporting to BBB, and we are contacting the TSSA. Shame on you.