Reno Rocket

Formerly Basement Living
Basement Renovation
Vaughan ON L4K 2M9
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Reviews for Reno Rocket

Average customer rating:
9.9 10 (31 reviews)

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Private User
Private User
Private User reviews Vaughan, ON
10/10

Basement Renovation

We called in Reno Rocket for ideas on how to transform our finished basement into a more functional family space. They provided us with an amazing design and suggested beautiful and modern finishes. We trusted in their experience and they delivered! Highly recommended to anyone expecting the best!!

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Company Response

Thank you for your feedback. We love combining smart design with beautiful finishes :)

Anita a.
Anita a.
0 reviews Whitby, ON
10/10

Basement renovation

This contractor did an excellent job on our basement. We now have a great additional space to enjoy in our house and wish we had done this years ago. We couldn’t be happier with the design and execution. It also helps that they are nice guys too - always polite and respectful.

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Company Response

Anita and James, it was great working with you. You were amazing clients; decisive, kind and very organized.

Kind regards from the Reno Rocket team

Jjnonis in Bradford
Jjnonis in Bradford
0 reviews Bradford West Gwillimbury, ON
10/10

Basement reno

Our designer Natalie worked closely with us to make our ideas come to life. She has an incredible eye for detail and so much experience.. a true professional. The construction crew worked quickly and built our basement with better quality than our main floor. We are so happy we met them and will definitely be referring them.

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Company Response

Mr. Nonis, thank your for your feedback! We will share your experience with Nat!!

Alam
Alam
0 reviews Oakville, ON
10/10

Renovation

Unlike other companies, I really liked how my quotation was broken down in to sections, I saw where my money was going.

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Company Response

Thanks!! It was a pleasure working with you and your family.

butterflyluv6 in Toronto, Ontario
butterflyluv6 in Toronto, Ontario
1 review Toronto, ON
10/10

Kitchen, Bathroom and Basement Reno

After interviewing several companies, we hired Reno Rocket to renovate our basement, kitchen and 2 bathrooms.
They provided us with clear costs and timelines and an amazing set of drawings so we knew exactly what to expect. They recommended specific products to use and the reasons why. To be honest, they were the only company who took the time to make sure that we fully understood the totality of the project. We felt like we were in good hands and now that the renovation is complete, we know 100% that we made the right choice in hiring them. 11/10 on their workmanship, attention to detail and always keeping our home clean. Special thanks to our site manager John for his amazing customer service. They are a great company; creative, skilled and fun to work with.

1 of 2 people found this review helpful.
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Company Response

Thank you for your feedback! You are great clients!

Private User
Private User
Private User reviews Pefferlaw, ON
10/10

Finished Basement

Great company

We hired Reno Rocket to finish our basement last year. The whole process with this company was different from the other companies and contractors I met. I had a ball park price from the first meeting, an exact cost and 3D design in the 2nd meeting and got to see ongoing projects and the materials from their office. No one else offered this to me! They even offered us financing with no payments for 3 months, so we didn’t have to go out of pocket for the whole reno! They finished in 5 weeks (we were expecting 6-8 weeks) and we are so happy with their work and the extra space. Thanks for your expert advice and amazing customer service.

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Company Response

Thank you for your feedback!

Private User
Private User
Private User reviews Aurora, ON
10/10

Finishing the basement for a growing family

we decided to finish our basement as a play area for our young children and we were very particular about the layout and finishes. We needed to make the space warm and safe for our children. Anthony made recommendations that I did not hear from other companies. We got the feeling he was actually listening and thinking of the best ways to get us to where we were asking. The construction staff was great. They took pride in their work and were careful not to damage our main floor. They were always considerate of our family. After they completed the basement, we hired them again to paint our main and 2nd floor and then again to redo our daughters bathroom. We are very happy to have found a company we can rely on.

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Company Response

Thank you for your continued support!

Daniela in Toronto
Daniela in Toronto
1 review Caledon, ON
10/10

Bathroom specialists!

We used Rocket in the past to build a 2 bedroom basement apartment for my parents. Our experience with them was eye opening as it was the first time we had worked with such an experienced renovation team. We knew that before we hired any other company for work in the future, we would bring in Reno Rocket again for their advice, so when it came time to renovate our master bathroom, we called on them once again to give us a quote. We met with John and Domenic in April. They spent a lot of time with us teaching us about waterproofing, the products they recommend, what to expect and provided a detailed cost breakdown for the project. We brought in a few more “bathroom specialists” after them but each fell short in their own ways. Overall, we felt most comfortable with John and Domenic and we know we made the right choice. They turned over our bathroom in 13 Days and it looks spectacular. Like a spa. We also have a warranty certificate for 10 years because we decided to use their schluter package. If you’re looking for a company with integrity, cleanliness, pride in their word and workmanship, then get your bathrooms built by Rocket.

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Company Response

Hi Daniela, thank you for the compliments! It's always easy working with you!

Anne in Brampton
Anne in Brampton
1 review Brampton, ON
10/10

Loving our new basement !

We decided to finish our basement mainly to make more room for our growing family. We had some ideas but needed advice on how to maximize the space. We wanted a theatre area, a washroom, a bar and alot of open space for parties. We used google and homestars to narrow down reputable companies and called on them all for quotes.

When we met with Domenic we felt comfortable in his experience that we would be in good hands. He explained things to us we didn't hear from anyone else like spray foam insulation to keep the basement warm and subfloors beneath the laminate floors.

We liked how flexible and accommodating they were. My cousin built the bar and reno rocket worked with them. Even my cousin said he rarely works with contractors as good as them!

The crews were fantastic and really cared about their work. They always cleaned up after each phase and we really like how payments were always in line with the work that was done. We felt really comfortable with them in our house even when we were not home.

We had a few bumps in the road but our pm elias was always on top of things. He is a great problem solver and moves very quickly. We didn't realize getting into this how many decisions need to be made! We see now more than ever the importance of hiring a company who does this kind of work every day. Thank you to the entire renorocket team for an amazing experience!

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Company Response

Hi Anne, thank you so much for your review! It's true that most projects come with their own set of challenges. We are grateful to have worked though them together. Thank you for your support!

Rosario R in Vaughan
Rosario R in Vaughan
0 reviews Vaughan, ON
8/10

Basement Renovation Project

Impressed from start to finish

I contacted 4 basement finishing companies for quotes in the spring. I was quoted ridiculous numbers (high and low) and was not feeling very confident in contracting a sales person who would not be connected to the day to day activities. Some of the companies mentioned 2 and 3 week “packages” but I could not get my head around how that was even possible given the complexity of what I was after. 3 of the 4 companies gave me estimates on the spot which raised concern that they were missing details and ultimately I would end up paying a lot more. It was critical that I stay on budget. Along came Anthony from Rocket. He was a breath of fresh air. He listened attentively and took his time to fully understand what I was after. He assured me that he would return with a real plan and budget for my project and about a week later we met again to go over floorplans, materials and terms. He introduced me to his lead designer Natalie and my site manager John. Anthony stayed on as project coordinator from beginning to end making sure that all deliveries we accurate and installations were correct. We had several scheduled inspections throughout the renovation which kept me in the loop. The final product is nothing short of amazing! I am impressed with their process, their professionalism and their respect for my home. I am happy to recommend them to anyone with high expectations.

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Company Response

Thank you Rosario! It was great working with you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.