Aqua Drain & Waterworks

Drain Services
Mississauga ON L5A 2W3
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Aqua Drain & Waterworks
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98%

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Reviews by rating (past 12 months)

Reviews for Aqua Drain & Waterworks

Average customer rating:
10 10 (31 reviews)

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Private User
Private User
2 reviews Markham, ON
10/10

Main Drain Estimate

I have an issue with my main drain going out to the city sewer. Aqua Drain came recommended from another Plumbing Service. Denys came promptly and was very thorough in the inspection. The estimate was very honest and transparent. I am very pleased with the process thus far.

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Company Response

Thank you very much for posting your review of our performance. Cost efficiency and quality service are our top priorities.

Ira in Toronto
Ira in Toronto
2 reviews Toronto, ON
10/10

Fantastic work and service - drain magicians

We were completing a major home renovation project and determined that we needed to replace our main drains including the connection to the city. Denys and his company were recommended to us. They quickly established what needed to be done and set to work. They did an amazing job for a reasonable price, with attention to detail, hard work, excellent cleanup and friendly service, and fast. They went above and beyond to make sure we were satisfied and I would strongly recommend them for what is a very important but not very glamourous job.

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Company Response

Hello Ira,
Thank you very much for taking the time to review our work. It is our priority to deliver quality yet cost effective service. It was our pleasure to help you resolve the plumbing issue.

Private User
Private User
Private User reviews Toronto, ON
10/10

Water pipe leak

Excellent service. Not only did they do the job in a timely way, they were extremely careful of my garden and my neighbour’s garden. Plus they repaired my old water pipe connection in the house.
I highly recommend this company.

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Company Response

Thank you very much for taking the time to review our performance. It is our priority to deliver efficient and quality service.

Private User
Private User
Private User reviews Markham, ON
10/10

Drain Inspection

Dennis came by quickly the next day after we spoke. He is extremely professional.

I was looking to identify any drain issues and perhaps install a backflow valve in my basement floor drain prior to starting some renovations.

After running a camera through the main drain pipe to the road, he showed me that the existing plastic pipe was in great shape and relatively clean/free of any obstruction.

He provided some expert guidance/options regarding a power wash versus "do-it myself" for the main drain and also offered his point of view on what to consider when assessing the back-flow valve given that my house is in a "low flood risk" area.

There's fewer and fewer business people out there who truly understand how to "earn" a client's business and who will not step foot outside their door without an inspection fee. Dennis is not one of those - although we did not do business together - he earned my trust and will receive my business and referrals for drain services when needed in the future.

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Company Response

Thank you very much for taking the time to review our performance. We look forward to providing plumbing services to you in future.

Fiona
Fiona
0 reviews Vaughan, ON
10/10

replace water pipes from home to City line

We wanted this job done quickly. Dennis came to assess on the very day we called and his team were in digging and torpedoeing within a week. They were courteous, friendly, and helpful - making low cost/no cost suggestions for improvements for our water service (valve upgrades). They were a dream to deal with and I felt in very good hands. They came to me highly recommended and I was very pleased with their work and in dealing with them.

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Company Response

Hello Fiona,
Thank very much for taking the time to review our job. It was our pleasure to help you with your plumbing issues. It is our top priority to deliver cost efficient and timely service to our valued customers.

Private User
Private User
Private User reviews Amherstburg, ON
10/10

Kitchen Sink

Excellent and affordable service! Would definitely contact them again. They were doing some work at our neighbors and agreed to come over and help to unclog a kitchen sink. Would recommend.

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Company Response

Thank you very much for reviewing our services. It is our priority to help our valued customers with their plumbing needs.

Sherole in Toronto
Sherole in Toronto
1 review Toronto, ON
10/10

very professional, neat work, a pleasure

Everytime we move it turns out we need one of the services offered by Aqua Drain & Waterworks. Over the past 12 years Denis has done our Waterproofing, camera inspections and most recently upgraded our water service and snaked our drains to solve a recurring backup we had in the washing machine and kitchen sink! He expertly traced and resolved the problem. He is always professional, knowledgeable, neat and considerate. It is a pleasure to work with this team and you won't regret choosing them.

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Company Response

Thank you very much for reviewing our performance. We are dedicated to provide cost efficient and quality services to our valued customers. It was a pleasure to work with you.

Private User
Private User
0 reviews Toronto, ON
10/10

Clay drain pipe replacement

These guys were in and out in a day, they were prepared, quick working, professional and friendly. Would definitely recommend for this service.

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Company Response

Thank you very much for evaluating our performance! Aqua Drain and Waterworks is commuted to quality and efficient service. Providing excellent service is our top priority.

Alex from Richmond Hill
Alex from Richmond Hill
1 review Richmond Hill, ON
10/10

Backwater Vale Installation

Denys and his team deliver quality work and value for money. Denys was very responsive, diligent and professional. I felt that he can be trusted through his in-depth analysis of the plumbing. His team would go above and beyond to do the job right. I would recommend Denys to anyone in need plumbing/drain/water work.

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Company Response

Hello Alex,
Thank you for reviewing our services! Aqua Drain and Waterworks Inc. values the feedback we receive from our valued customers. It is our priority to deliver quality and efficient service. Thank you for your high evaluation of our performance.

dgiles
dgiles
2 reviews Toronto, ON
10/10

Replace old main house drain (non city portion)

I got quotes from two well regarded companies and Aqua Drain was far the best value with both the lowest cost and an excellent warranty. My repair was not an emergency situation and I found the communication and the way the work was done was to the highest standard. There was some additional complexity as he had to work with a city contractor to make sure that it was done to match there standards and to deal with a Y connection. I do not recommend many service providers but, based on my experience, I have no reservations about recommending him strongly. There is nothing that I can identify that he could have done better from start to finish including clean up. I was very impressed with Dennis.

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Company Response

Thank you very much for your detailed review of the service provided by Aqua Drain and Waterworks. Your high evaluation of our work is much appreciated. It is our priority to provide quality service through attention to detail and personalized approach to our valued customers.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aqua Drain & Waterworks

Welcome to Aqua Drain & Waterworks. Proudly serving the GTA for 8 years. We offer all plumbing, drain services, above and underground plumbing services. Call us 24/7 for Emergency Services. Contact us today for your appointment.

CATEGORIES
Drain Services and Plumbing
SERVICES
Install Water Pipe Install Back-Water Valve Drain replacement and repair Repair Basement Drainage Clear Drain Clog or Blockage Camera Inspection Drain Line Breakage Repair Septic System Install Septic System Clean or Pump Septic Tank Clear Sewer Main Install, Replace or Repair Sewer Main Install Basement Drainage Repair Basement Drainage Install or Replace Bathtub Install or Replace Garbage Disposal Plumbing for Renovations or Additions Repair or Replace Sump Pump Install Sump Pump or Interior Foundation Drain Install Tankless Water Heater Repair Tankless Water Heater Install, Replace or Repair Water Main Install Water Treatment System Repair Water Treatment System
WEBSITE
http://aquadrain.org/
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
6
PAYMENT METHOD
Cheque, Cash, E-Transfer
LICENSES
Master Plumber, Plumbing Contractor
MEMBERSHIPS
Ontario College of Trades, Plumber
LIABILITY INSURANCE
Yes
DIPLOMAS
Certificate of Qualification, Plumber
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years
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