Nordik Windows And Doors

Windows & Doors Installation & Service
Mississauga ON L4W 2N3
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Reviews by rating (past 12 months)
Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Nordik Windows And Doors

Average customer rating:
8.8 10 (375 reviews)

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Levto
Levto
32 reviews Toronto, ON
2/10

Overpriced window installation

I hired Nordik with VERY CLEAR INSTRUCTIONS on what windows I wanted. They ended up installing windows that were NOTHING like what I asked for, and one of the smaller windows is not even properly finished. They immediately sent someone to remeasure the space and the installer told me that Nordik would replace the window to ensure I was completely satisfied. After more waiting, a Sales Manager named Jeffrey was assigned to my job and ASSURED me he would get back to me with a resolution. That was months ago. I've been calling and emailing the company for a week and no one is getting back to me to resolve my situation. NEVER USE THIS COMPANY. I have never seen such unprofessionalism in my life.

2 of 2 people found this review helpful.
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Company Response

Hi There, We are very sorry to hear that you had this experience. I would love to help in any way I can! Would you be able to contact us at : 416-332-2585

C.M.
C.M.
0 reviews Hamilton, ON
10/10

New door installation

Nordik did a fantastic job with our new doors! The gentleman who came for the initial consultation, as well as the office staff, were very patient with all of our questions. Our installer, Kieth, was prompt, friendly and very professional about his work. The I would definitely use this company again! Thanks Nordik!

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0/10

Window and door install

Salesman told us it would take 1 day to install 2 sliding doors and 1 window.
Received an email couple of days before appointment indicating installers would arrive between 8 and 10 am.
2 guys showed up after 11:30 telling me this was a 2 day job.
They proceeded with install till almost dark on first day.
Second day only 1 installer showed up and he struggled all day till 1 hour after dark trying to put flashing around window. I just wanted him to go home so my wife could have dinner. He finally aggreed to leave at 8 pm and come back a third day.
The last day he finished after lunch again by himself but a repair ticket was opened to have someone fix rip in the new screen and try and fix a screw that pushed up through formica base of window durning installation (explained as a default with window ).
A Week later someone arrived and the hole in formica was just filled with some dap (different colour than the formica ) and the screen had to be taken back to shop to be re-screened as he ran out of screening.
When new screen door arrived it picked up a nice long scratch thought the paint to bare metal .

Company does not pay attention to detail and I would NOT recommend them.

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Papa John
Papa John
0 reviews Mississauga, ON
6/10

Confusion With Install

Have a deck that was directly outside new basement windows to be installed. I asked salesperson and person that came to measure if deck would present a problem with install and both said no. Came to the install date and installers informed me that deck boards would have to be removed outside window and left without installing. New install date scheduled and two different installers arrive and won’t install even though I removed deck boards as requested. Third install date was successful after Manager came by first to look at installation issue. Whole process from ordering to install took 7 months, way too long!

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Cowsandcoke
Cowsandcoke
0 reviews Kitchener, ON
10/10

6 windows replaced

Our sales associate was Levi and he was great. The team of Colton, Devin and Danny showed up on time and ready to work. They were very respectful and friendly. They were able to get the job done in the time frame we were given. When the work was done they showed us how to use the windows and had everything cleaned before receiving payment. I would definitely recommend them and use them again!!!

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Private User
Private User
Private User reviews Mississauga, ON
10/10

windows

we had 2 small basement windows replaced and 3 more in the top floor of the house. the 2 installers were punctual, efficient and very neat in their work and cleaned up after themselves. they even swept up the sawdust on the driveway (framework required for the basement windows.) they were very professional.

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M. in Nobleton
M. in Nobleton
0 reviews Brampton, ON
10/10

Sales and Installation

The level of professionalism and attention to details excreted by the installer(s) Zo and his colleague is worthwhile your money and overall experience with Nordik. Completing the installation without hiccups was a little concerning to me because I didn’t want any errors whatsoever that would alter the original design of my open concept finishing(s) - but Zo and his trusted colleague delivered. To make things even better, my sales guy, Dan, showed up with the exact finishing I was looking for, for my windows. The work completed so far is pristine. There’s still some work pending completion for the furnace room window and patio doors. So I’m looking forward to an equal experience for the remaining of the work, and preferably with the same installation crew. You guys (installation and sales) made my family legit, happy. Thanks!

0 of 1 people found this review helpful.
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Company Response

Hi There, Thank you so much for sharing your experience with us! I will make sure to pass along your kind words

Frances I.
Frances I.
0 reviews Toronto, ON
10/10

Garden/Kitchen doors and transom window

We had five estimates for our project and ultimately chose Nordik because they were reasonably priced, had great service and attention to detail including the design, scheduling, installation and maintenance of our new doors. Safety protocols were covered, all personnel who came into our home were extremely professional and competent.
Highly highly recommend!

0 of 1 people found this review helpful.
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Company Response

Hi Frances, Thank you so much for this great review!

HO in Hamilton
HO in Hamilton
0 reviews Markham, ON
10/10

Nordik Door - Front Door installation.

We recently upgraded our main door with Nordik's door. Instead of having a glass side panel, Nordik custom built our door so that our door is bigger which provide a more dramatic view of our entry point. Our sales representative Daniel help us made our decision easy. Dan was in constant communication with us throughout our decision making process, He is very knowledgeable and answered all our questions and concerns. The installer from Nordik is very skillful & professional and did a great job installing the door. I recommend Dan & Nordik to my family & friends and am looking forward in upgrading my windows with Nordik in the near future.

0 of 1 people found this review helpful.
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Company Response

Hi There, Thank you so much for taking the time to write us this amazing review!

Lisa in Milton
Lisa in Milton
1 review Markham, ON
2/10

After sale services is very poor

The sales was good. I got new windows installation done back in December 2020, but they didn't have the wood round trim. It's been over 4 months now and some of newly installed windows are still missing wood trim. No follow up call from the company. I had to call multiple time to follow up on the order of the wood trims. I was told a month back that they missed the order. Absolutely not happy with the after sale service.

1 of 1 people found this review helpful.
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Company Response

Hi Lisa, We are sorry to hear that you had this experience. We would like to know more about this. Please contact us back at 416-332-2585

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nordik Windows And Doors

For over 35 years, Nordik Windows and it's partner companies have been providing the complete customer experience - we manufacture, we install, we service and we back up everything we do with one of the most comprehensive warranties in the industry.

We Manufacture.
We Sell.
We Install.
We Service.
We are one of Canada's largest and fastest growing window and door replacement companies because we provide a complete, worry-free experience.

CATEGORIES
Windows & Doors Installation & Service
SERVICES
Windows Our own Nordik brand mPVC windows are Energy Star® rated and have been specifically designed for the Canadian climate. Doors Our doors are modern and fully customizable. They are 100% Canadian made and are covered by our industry leading Nordik Warranty.
SPECIALITIES
We Manufacture. We Sell. We Install. We Service.
WEBSITE
https://nordik.com
YEAR ESTABLISHED
1982
PAYMENT METHOD
ALL Major Payment types Accepted. Financing Available
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Our warranty is simple and it’s comprehensive—it covers products, installation and service. No excuses, no exemptions and no fine print.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.