Nordik Windows And Doors

Windows & Doors Installation & Service
Mississauga ON L4W 2N3
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Reviews by rating (past 12 months)
Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Nordik Windows And Doors

Average customer rating:
8.9 10 (282 reviews)

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Private User
Private User
Private User reviews Brampton, ON
10/10

Follow Up on Original Installation

When my original front door system was installed there was a noticeable cut in the frame work. I contacted Nordik and they sent out an inspector who agreed that the frame needed to be completely replaced. Due to the onset of Covid - this work could not be done right away - but I was kept up to date on when things could proceed. Once it was safe - the replacement was completed on Saturday. The contractors who did the work were totally professional - cleaning up while the work was in progress. I am totally satisfied with the service that was provided. In fact - the job looks much better than the original installation. The contractors took pride in the work they provided.

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Company Response

Hello,
Thank you so much for sharing your experience with us, we are so glad to see that even during the onset of Covid we were still able to provide a great experience. If there is anything else we can help you with, please let us know, it would be a pleasure to work with you again.
Thank you,

brian in richmond hill
brian in richmond hill
7 reviews Richmond Hill, ON
2/10

Very disappointing service and after care servic/warranty

The representative quickly came to measure and quote. The windows were installed and looked nice until a few months later when we did a renovation only to notice the blind we had were stuck to the trim and on removal we saw the VERY poor insulation- mostly tape only . Complaints were dealt with rudely and it took weeks for someone to come by and allegedly fix things-and then he came without equipment and said he is only here to assess! He came back with insulation and messed on our new flooring and didn't bother replacing the trim that had been ruined. Our renovator replaced the trim, and on getting blinds for the windows we replaced in another room too we were told the installation is skew. Windows do not appear to be custom made or fitted correctly. We had no follow up calls. The only call I had made extra is for a quote on another window to match the original ones-but mainly as an attempt to show a rep re my complaint-he was horrified to see the poor work of his company. All in all very disappointing-mostly not only the quality of work but the rude and incompetent follow up service. Their warranty is not worth the paper it is written on.

3 of 3 people found this review helpful.
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Company Response

Hello Brian,
We are very sorry to hear of your experience, and please know that we are hear in order to rectify any outstanding issues you may have. We see that a technician was there in September to complete the service, however if you have anything else you would like us to rectify, please feel free to contact our Customer Care Specialist at 647-484-0054.
Thank you,

Chris in Hamilton
Chris in Hamilton
0 reviews Hamilton, ON
10/10

Nordik Windows purchase experience.

My windows were drafty and not working well, so i started looking online. After reviewing the Canadian governments website for Windows, I came up with a list and started researching the top listed companies. After about a week I had a better idea about what i should be looking for in new windows. So i made a call to Nordik and arranged a meeting to discuss their products more in detail. I was impressed i could get an appointment only 2 days from when i called. My representative Joseph Messina arrived on time and we began to discuss my options. Joseph was very knowledgeable and when i managed to ask as question he did not have an answer for he picked up his phone and got me one. That was amazing, he did not make something up or make me wait till he got back to the office or something as other sales people have done. He was easy to talk to and addressed any concerns i had on the spot. We worked through several combinations of windows to compare pricing and finally came up with the solution i needed. My thanks again to Joseph for an overall great experience.

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Company Response

Thank you Chris! We can't wait to install your new windows. Thank you for choosing Nordik Windows and Doors!

Steven
Steven
1 review Toronto, ON
10/10

Window Replacement

We just completed the overdue replacement of the majority of our windows at our house. After lengthy research on various window manufacturers/suppliers and after receiving several quotes we decided to use Nordik Windows and Doors. Nordk's sales representative, Giuliano Marini, is very knowledgeable about the product and the installation and he provided great advice during the selection of our windows. Installers Goran and Obie were efficient and professional during the installation. We are very happy with our new windows and we strongly recommend Nordik to anyone looking to replace or upgrade their windows.

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Company Response

Thank you so much Steven! We will make sure to share your comment with the installers and Giuliano. Thank you for choosing Nordik Windows and Doors.

David Cooper in Brampton
David Cooper in Brampton
0 reviews Brampton, ON
9/10

Window Replacement

I had all my windows replaced by Nordik. I chose commercial brown color with single grids. The installation went really well and the guys did a great job. The windows look amazing. I would recommend Nordik to other consumers.

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Company Response

Thank you so much David !

Private User
Private User
Private User reviews Ottawa, ON
10/10

Glass replacement

Jason showed up on time and provided excellent advise and service. The after sales service has been exceptional. I would recommend this firm to anyone looking to replace your windows or doors.

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Company Response

Hello,
Thank you so much for your kind words they are very much appreciated. We will be sure to share them with Jason.

Unhappy customer
Unhappy customer
0 reviews Mississauga, ON
0/10

Everything

Absolutely the WORST company I have dealt with. Still waiting for 1 window since July . No one at the company cares that installers and been there twice and wrong measurements or wrong window..
WHAT A JOKE

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Company Response

We are very sorry to hear of your frustration, please know that we would like to resolve this issue for you.
Please call us directly at 1-800-301-7366 and we would be more than happy to help.
Thank you and we look forward to hearing from you.

Ken in Toronto
Ken in Toronto
2 reviews Georgina, ON
10/10

Front Bay Window Replacement

The two installers arrived early and set up drop cloths from the front door to the work area. They were masked initially until my presence wasn't required. They obviously had specific roles and a very professional job was done with high-grade materials. I could not have asked for better workmanship.

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Company Response

Hello Ken,
Thank you so much for sharing your experience and kind words with us, we will be sharing your kid message with the installers! It was a pleasure to work with you and we look forward to working with you again in the future. Enjoy your beautiful new upgrades and thank you for choosing Nordik Windows and Doors!

Wyebridge
Wyebridge
1 review , ON
6/10

All new windows upstairs

Windows are great, window fitters were great. BUT the jamb for the bathroom window was not with the windows when they turned up. It took 5 weeks and numerous phone calls to get the job finished, they told me they had ordered it and were waiting for delivery, after 5 weeks 2 guys turned up and made it on site, only took 90 mins. I had planned to have the lower level done in spring but will now be looking at other companies

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Company Response

Thank you for sharing your experience with us. We apologize the repair took longer then expected. Jams were delayed due to the pandemic, and once they were restocked, we were able to complete the service.
Again we apologize for the delays, if there is anything else we can do for you, please do not hesitate to reach out to us.
Thank you.

Janis in Markham
Janis in Markham
0 reviews Markham, ON
0/10

Never order windows

Ordered multiple windows. Most were great, one was made incorrectly and we are stuck with a terrible window that doesn’t work for us. We thought we have gone with a great company but instead we have wasted all our money on a bad window.

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Company Response

Hi Janis,
Thank you for reaching out to us, we are sorry to see that you are having an issue with one of your windows. We would certainly like to help resolve this matter, please reach out to our service department and we would be more than happy to help. We can be reached directly at 416-335-8323.
Thank you,

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nordik Windows And Doors

For over 35 years, Nordik Windows and it's partner companies have been providing the complete customer experience - we manufacture, we install, we service and we back up everything we do with one of the most comprehensive warranties in the industry.

We Manufacture.
We Sell.
We Install.
We Service.
We are one of Canada's largest and fastest growing window and door replacement companies because we provide a complete, worry-free experience.

CATEGORIES
Windows & Doors Installation & Service
SERVICES
Windows Our own Nordik brand mPVC windows are Energy Star® rated and have been specifically designed for the Canadian climate. Doors Our doors are modern and fully customizable. They are 100% Canadian made and are covered by our industry leading Nordik Warranty.
SPECIALITIES
We Manufacture. We Sell. We Install. We Service.
WEBSITE
https://nordik.com
YEAR ESTABLISHED
1982
PAYMENT METHOD
ALL Major Payment types Accepted. Financing Available
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Our warranty is simple and it’s comprehensive—it covers products, installation and service. No excuses, no exemptions and no fine print.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.