Nordik Windows And Doors

Windows & Doors Installation & Service
Mississauga ON L4W 2N3
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Reviews by rating (past 12 months)
Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Nordik Windows And Doors

Average customer rating:
8.8 10 (297 reviews)

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Private User
Private User
Private User reviews Brampton, ON
10/10

Follow Up on Original Installation

When my original front door system was installed there was a noticeable cut in the frame work. I contacted Nordik and they sent out an inspector who agreed that the frame needed to be completely replaced. Due to the onset of Covid - this work could not be done right away - but I was kept up to date on when things could proceed. Once it was safe - the replacement was completed on Saturday. The contractors who did the work were totally professional - cleaning up while the work was in progress. I am totally satisfied with the service that was provided. In fact - the job looks much better than the original installation. The contractors took pride in the work they provided.

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Company Response

Hello,
Thank you so much for sharing your experience with us, we are so glad to see that even during the onset of Covid we were still able to provide a great experience. If there is anything else we can help you with, please let us know, it would be a pleasure to work with you again.
Thank you,

Johnny
Johnny
0 reviews Markham, ON
10/10

Replacement patio doors

Nordik have been very quick n responsive from the beginning to end of the project. Provided communication at every necessary stage via phone, text and email. The installation date was much later than promised but to be fair, it was probably expected given 2020 covid19 and challenges faced by every type of business. My shout out however goes out to Richard & Chris, the two fine gentlemen who arrived today on time for the installation of my patio doors. They were pleasant, professional and Richard was meticulous in every detail from ensuring everything was level to the tiniest finishing detail. These guys took their time to get done right the first time! I couldnt be more pleased with the finished product! Love my new patio doors! Thanks Richard & Chris, job well done. Great doors from Nordik. Already I feel my home cosier!

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Stephanie in Maple
Stephanie in Maple
0 reviews Vaughan, ON
10/10

Window replacement

The Alex and Alex crew showed up on time and worked hard to get the windows done by the end of the day - amazing job! Everything was cleaned up when they left. The windows look amazing and I feel the temperature difference already. I would highly recommend Nordik - very professional!

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Patio doors

From the moment I contacted this company I received quick and courteous service. The patio door is made of quality materials, installation was quick but installed very well. They paid attention to small details. Would definitely recommend Nordik.

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Jill Copeland in Toronto
Jill Copeland in Toronto
2 reviews Toronto, ON
10/10

Love my new windows!

I am a happy customer. After speaking with several companies, I went with Nordik because of the emphasis on detail and quality. The installation process with efficient. They exceeded my expectations!

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Company Response

HI Jill, Thank you for this amazing Review! We appreciate your kind words

David in Oakville
David in Oakville
1 review Oakville, ON
10/10

Replacement of 2 basement windows

Phenomenal experience from beginning to end. Our contact with the Nordik rep Joseph was totally first class. He was patient and thorough in determining exactly what needed to be done and then went above and beyond in getting the work completed. All those from Nordik who came on sight were most polite and professional. Everything has turned out even better than expected Thanks to Joseph and all the Nordik team.

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Company Response

Hi David, Thank you for this amazing review! I will make sure to pass on your kind words

legault.cynthia in Toronto
legault.cynthia in Toronto
1 review Toronto, ON
0/10

Terrible customer service, pressure sales tactics and don’t deliver on time

Put a deposit in early September for front and back door with a mid-December install date. We have had to reach out multiple times asking about install date- nothing has been booked yet, original estimate of delivery and install has come and gone. Sales staff used awful pressure sales tactics in spite of the fact that they advertise on their website on that they don’t. Inflated prices and then drop if you sign within 24 hours.

JUST RUN AWAY from this company. I regret doing business with them and at this point may just have to walk away from deposit. Just awful customer service and business all around. If you have missed your original timeline for install The company should reach out to you I shouldn’t have to follow up multiple times.

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Company Response

Hi Cynthia, We would like to apologize for any delays that you are experiencing, We defiantly want to ensure that all of our customer are getting the best service and your experience should have been no different. We will look into the status of your and will contact you!

Le in Cambridge
Le in Cambridge
0 reviews Cambridge, ON
10/10

Sliding Glass Door, Windows, Doors

Wow - Nordik went way beyond my expectations and I consider myself quite demanding. I was skeptic because I'd recently had some home repairs done and was not pleased, however, Nordik was amazing - the quality of the products was superb but I must say what made Nordik a provider I will come back to was the service - unbelievable - we've done many, many renovations over the years and I can assure you, you've never seen workers as dedicated, responsive, precise, clean and courteous as the two installers we got - I don't want to say their names because I didn't ask them if I could but they came in, were exceptionally courteous, put down mats to ensure they didn't mess up our floors, they were wearing their masks and stayed 6 feet away at all times, they didn't waste any time and worked exceptionally hard - they were constantly checking to make sure everything was properly aligned, smooth and simply perfect. They cleaned up everything before leaving and there was nothing for us to do but enjoy our new purchase. There are definitely cheaper people out there but I promise you it's not worth it - Nordik is what you want, I assure you - avoid the hassles and aggravations and go with Nordik - I will be going back in 2021 to get some additional windows done for our home and I can't wait. My parents also got their work done through Nordik and my dad just had surgery and the guys were very quiet (as much as could be expected) and again, the quality of the work was above and beyond. I applaud you Nordik - your products are excellent - the installers you sent are beyond professional - they are exceptionally professional! Also - I can't forget the amazing lady who also went above and beyond to make sure everything was taken care of, organized, kept in contact and was responsive any time we tried to contact Nordik. And also the gentleman who came to do all the measurements - outstanding - so very happy we went with Nordik.

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Company Response

Hello, We are so thrilled that you had this experience! Thank you so much for this amazing review

Leslie
Leslie
0 reviews Mississauga, ON
10/10

Windows and patio door replaced

They were efficient and polite. Very tidy and left no trace of any garbage. They were ontime for appointment.Very pleased with outcome and would recommend them to others. Installation was reviewed before they left

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Company Response

Hi Leslie, Thank you so much for this wonderful review! We love knowing that our installers kept your home clean & tidy

Ben
Ben
1 review Mississauga, ON
6/10

New windows

I ordered on August 3rd 2020. They want 30% up front . We agreed on almond colour on both sides for installation on Nov. 3rd. Windows showed up and one side was white and other side was almond. Sent back to factory to correct and came back to install on December 3rd. The guys who installed them were very good but some windows were missing parts to complete the inside. What ? Now I don’t know when the finished product will happen . Very frustrated.

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Company Response

Hi Ben,

We would to apologize for the inconvenience that this has caused you. Our service team is working very hard to ensure that your service is getting handled in a timely manner! Feel Free to give us a call at 1-800-301-7366

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nordik Windows And Doors

For over 35 years, Nordik Windows and it's partner companies have been providing the complete customer experience - we manufacture, we install, we service and we back up everything we do with one of the most comprehensive warranties in the industry.

We Manufacture.
We Sell.
We Install.
We Service.
We are one of Canada's largest and fastest growing window and door replacement companies because we provide a complete, worry-free experience.

CATEGORIES
Windows & Doors Installation & Service
SERVICES
Windows Our own Nordik brand mPVC windows are Energy Star® rated and have been specifically designed for the Canadian climate. Doors Our doors are modern and fully customizable. They are 100% Canadian made and are covered by our industry leading Nordik Warranty.
SPECIALITIES
We Manufacture. We Sell. We Install. We Service.
WEBSITE
https://nordik.com
YEAR ESTABLISHED
1982
PAYMENT METHOD
ALL Major Payment types Accepted. Financing Available
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Our warranty is simple and it’s comprehensive—it covers products, installation and service. No excuses, no exemptions and no fine print.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.