Arteco Home Improvements

Bathroom Renovation
Toronto ON M2L 2J4
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Bathroom Renovation
Arteco Home Improvements
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92%

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Reviews for Arteco Home Improvements

Average customer rating:
9.3 10 (20 reviews)

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Peter in Mississauga
Peter in Mississauga
0 reviews Mississauga, ON
10/10

Major home reno

We had a major home renovation completed by Arteco Home Improvements. This reno consisted of a main floor transformation which required the removal of a structural wall to create an open concept kitchen, dining room and living room space. Overall we are extremely happy with the results. The owner, Bill, and his team were such a pleasure to work with. From the designer, main contractor, to all the different skilled workers, we were blown away by the professionalism. We are overjoyed with the results of our home. We have hired them to do our backyard including a back fence in the spring. We highly recommend Bill and his team!!

Thanks,
Peter and Family

Approximate cost of services:
$50,000.00
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Company Response

Thank you Peter for the amazing review. It was an honour to work with you and we are looking forward to do so again in the near future!

Thanks
Bill

Private User
Private User
Private User reviews Toronto, ON
10/10

Kitchen and Bathroom Full Renovation

Excellent work and great attention to detail. Was a pleasure working with Bill and his team. They were quite fluid and adapted to all the challenges that they were presented with during renovations. The owner was extremely responsive during the entire process and had great communication with his crew as well. The end result came out better than visualized. I would happily recommend Arteco Home Improvements to any customer who would like to get great results. I have already recommended them to a few friends of ours.

Approximate cost of services:
$45,000.00
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Company Response

Thank you Jonathan for the awesome review. It was a pleasure working with you!

Always a pleasure.
Bill.

Jordan in Scarborough
Jordan in Scarborough
1 review Mississauga, ON
4/10

Drywall ceiling repair

I reached out to Bill before Christmas 2022 and had agreed to have him repair our ceiling and set a date for the repair. The day came and nobody showed up. I contacted Bill and he said he would get back to me and reschedule someone. He didn't get back to me. I reached out after the new year and Bill apologized saying things were crazy at that time. So we set a date for him to come do the job and he came himself as promised. He did a very good job on the ceiling. However, for some reason the area he taped off on the hardwood floor had the Finnish lift wherever the tape was. I contacted him the same day and he promised to come take a look and see what he could do to repair it the next day. So in good faith I paid the bill promptly. Bill did not return my calls or text messages once I paid him and I tried a few time in the weeks to come.
This is unfortunate

Approximate cost of services:
$730.00
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Company Response

Mr. Jordan

I am truly sorry and disappointed to see such a misleading and untrue review about the state of events that transpired.

Fairly enough there was a bit of a delay from our end and we had to re-schedule your repair and for that I apologize.

However the rest of your review and statements are completely untrue and false.
Your review and description of your experience is not one to inform or potentially warn a potential client about a scammer or a completely unprofessional contractor, but to solely hurt me and my business's reputation.

You claim that you paid me in good faith promptly. In order for me to get paid that means that you inspected and approved the work performed. Ensured that there's no mess or damages occurred by me or any of my contractors and that the standard of the job was nothing less than exceptional. Only after you approve I issue an invoice for payment and that's a very strict policy of our company. Yet you conveniently forget to mention that you did inspect the work and approved that the work was completed to your satisfaction. So you didn't pay me in good fait Mr. Jordan, you paid me for services successfully provided by my company.

During your inspection at 1:25pm that day during broad day light with a window hitting your floors with natural sun light no damage was observed by either you or me. No mess or paint spills or any other issues was observed. The area was left clean in exactly the way it was when I first got here.

You can't deny that the work was performed accurately and to your complete satisfaction upon inspection, The cleanness of the area, and that during the time that work was performed your floors and belongings were covered and protected. No mess or plaster or paint spills were left behind.

When you reached out 5 or 6 hours later about the damage I specifically said 3 things.
First that in all my years I have never seen anything like that happening.
Second that the suspected reason was because of the decay of your floors as discussed earlier that day.
Third that I will do my best to try and make some time to come and see if I can fix it. I didn't say it's free. I didn't say it's my fault and I didn't say I will for sure come and fix the "damage".

You forget to mention the fact that we discussed about refinish your floors sometime later this year and that I gave you a rough estimate about how much it will potentially cost.

I have pictures that unfortunately can't attach here that support my claims and furthermore support the malicious intent behind this review.
You are trying to claim that we should be held responsible for protecting your floors not with tape as you mention but with paper covering and painters plastic. That's way above the average covering of one cloth drop sheet that most professionals use so your false review can actually be used as a compliment.

I can't be held accountable for a floor that's poorly maintained and in a bad condition and certainly I can't be responsible for going above and beyond to cover and protect your decaying floors.

Nevertheless if you so strongly feel that your review is justified and stands true it's up to you.

Unfortunately your floors are mot my responsibility to fix for free and for that I will stand my ground.

I will apologize for failing to serve you on time and you had a bad experience with me and my company.

Regretfully.
Bill.

Francie in Toronto
Francie in Toronto
1 review Ajax, ON
10/10

Shower installed

Our shower turned out better than expected. I'm a very percise person and Bill ensured the final product was perfection. Workmanship on the tile installation was outstanding and looks stunning. Bill and his crew were professional, clean and very accommodating. I would highly recommend their services and have already done so for my family.

Approximate cost of services:
$10,000.00
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Company Response

Francie, thank you so much for this amazing review. It was such a pleasure and a true honour working with your and your family.
Thank you for the trust you've showed us!
Bill
ARTECO Home Improvements.

KUMAR
KUMAR
7 reviews Brampton, ON

First Review

10/10

Drywall repair and ceiling painting

Bill and his crew patched all our holes in our house left by the electrician. He also remvoed the popcorn texture and painted our ceilings on the main floor. I would definitely recommend to all friends and family and use again for any future projects.

Approximate cost of services:
$3,800.00
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Company Response

Thank you Kumar it was an absolute pleasure working with you. Looking forward to work with you again in the future!

Matt
Matt
0 reviews Toronto, ON
10/10

Bedroom painting

Great work, very efficient and great with communication! Would hire Arteco Home Improvements again in the future!

Approximate cost of services:
$359.00
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Company Response

Matt, thank you so much for the amazing review. Looking forward to work with you again. It was a pleasure!
All the best
Bill!

Private User
Private User
1 review Milton, ON
10/10

Interior house painting

Vas did a wonderful job we went a lighter colour for our home and it looks amazing!!! Im impressed with his professionalism and getting the job done on time!
I have already recommended his services and will use them again for future projects!
Thank you

Approximate cost of services:
$4,000.00
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Company Response

Christine thank you so much for your wonderful review. It was a pleasure meeting and working with you and your husband.
Enjoy the new look and I wish you all the best

Thank you
Vas.

Vanessa
Vanessa
1 review Toronto, ON
10/10

Plaster ceiling removal and new drywall installed

Bill removed our old plaster ceiling in the hallway and replaced it with new drywall. Also sanded, patched and painted the walls and trim. It looks great! I would definitely call Arteco for our next project and highly wouldnt hesitate to recommend them to others!

Approximate cost of services:
$4,000.00
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Company Response

Vanessa thank you so much for this amazing review. It was an absolute pleasure to work with you. Looking forward to do more work with you in the future.
Best regards,
Bill Bratsikas
ARTECO Home Improvements Group LTD.

Mellissa
Mellissa
1 review Whitby, ON
10/10

Excellent!

On time, on budget, on spec. It was an absolute pleasure working with Arteco Home Improvements and Bill on a project in our forever home. Arteco Home Improvements is a great choice if youre re looking for high level communication, reliability and a beautifully finished product.

Approximate cost of services:
$3,000.00
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Company Response

Thank you so much for the amazing review Mellissa. It was an absolute pleasure meeting you and your family and working for you!

Kind regards,
Bill Bratsikas
ARTECO Home Improvements Group Ltd.

John
John
3 reviews Vaughan, ON
10/10

Custom built shed door

Extremely efficient , knowledgeable and attention to detail is excellent!! Surpassed my expectations! Great work Bill!

Approximate cost of services:
$400.00
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Company Response

Thank you for this amazing review and for the great hospitality.

Best regards,
Bill

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arteco Home Improvements

At ARTECO, we make dreams a reality by ensuring quality craftsmanship that is safe and stands the test of time. Our team of diverse professionals pride themselves on their ability, efficiency, and commitment to professional development. Each and every one of our team members are carefully selected for their remarkable ...
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