I couldn’t be happier with my new master bathroom. David has provided and excellent customer service during my reno, from arranging for electricians to plumbing and drywall. David made sure that everything was done up to my satisfaction and he provided excellent suggestions and advise throughout the work. I’m glad that I chose Empire Tile & Flooring, and I will continue to use their service in the near future.

David tiled our bathroom floor as well as the shower floor and curb. David was very professional, very communicative, his work is great, and the price is reasonable. Would use Empire Tile again!

Hired this individual for complete shower remake turn key project. He delayed project by 2 months and total financial damage with all the work that went into it is $12,000 and counting since recently we discovered that he poured his mortar mix along with plastic tools into toilet and sinks to save a trip downstairs so those pipes are full of cement now, plus we found marble and cement chunks down the shower drain that he built and the toilet opening in the same room where he was working, and it doesn't look like coincidence.

He overused 20% of tile that we got extra, and would inform us of the issues after he has finished the installation so we would have no option but to go ahead with it or go and buy more materials so he can re-do when he has time.

Speaking of time, David's punctuality is very bad, He can show up for 30 mins and disappear for weeks with excuses like - my truck broke down, wheel fell off, punctured tires, skiing trips, not in the mood, helper bailed and many many more.

Every wall on the shower is crooked, tiles are not connecting and not straight, different size seams all over the place. Our primary glass bearing wall has 1/2 inch play between top and bottom corner. He blames the walls, but he was the one to dismantle the old shower and prepare the base and walls for the new one as per the agreement, see the copy in the pictures attached.

He overcut faucet holes by double the recommended size even though it says on the faucet no more than 3/16, he did half inch, so the chrome trim cannot hide the cut outs. As a solution, he offered to cover it with silicone, right in the middle of the tile. So we had to hire another contractor to fix it.

All cut lines are not aligned straight, corners are broken off and tile seams look like they were cut with chisel.

Improper trim around the window and its sticking out by quarter inch, even though he been told numerous times to make it seamless, so now we have to re-do the window at extra cost.

He pushed up the drywall ceiling in one side by half inch, so now it has to be patched and repaired at extra cost.

He was informed numerous times to improve and speed up to fit into our timelines, instead, he went on skiing trips to another province and sometime take weeks to put 6 tiles on a wall, especially when he got half of the money.

Do not trust plumbing job on your shower if you hire him, he uses really low skilled labor, the plumber who came over from him had no clue how to connect pipes to a faucet valve. We had to find own plumber and pay extra, even though the whole project was a turn key project. He managed to get into an argument with the plumber and suggested that we fire the plumber.

When you point at issues, he says he doesn't care how things look as long as it meets the "code" its ok with him and if we want it fixed, we would need to pay again for him to fix it. Though the code stated the bare minimum acceptable quality.

There are always excuses of any sort, but it is never his fault, he never took responsibility for any damages or poor quality work that he made.

All my other contractors refused to work with him in the same house because he keeps damaging their work, there are massive holes on the newly finished walls that he left by kicking the doors, throwing his tools around when he is angry and even managed to damage newly finished 9ft ceiling, as well as left deep dents on hardwood floor which was covered with ram board at all times.

Needed a professional to clean up a previous job, a mess left by someone else. Empire Tile responded. Specifically, I heard from "David". Had never met him before. When I did, I immediately knew that he was someone who knew what he was talking about. He's sincere, honest, willing to help, understanding of a budget and committed to getting the job done - correctly. A great worker. Highly recommend him!

David and team are extremely knowledgeable and supportive throughout the process, from the initial ideas to helping to find the right design.

My 140 year old home has no straight corners or flat surfaces, but he still managed to do a great job!

Thank you

David is very dedicated and takes pride in his work and price was very reasonable.

He has done several projects at our place and we're in love with David! We are impressed by the quality of his work (detail-oriented, knowledgeable) and the way he manages his business (always on time, reliable, honest, proactive, great communicator, on top of the project).
We are so happy to have found him. We greatly recommend David and his company Empire Tile & Flooring.

We were extremely satisfied with David’s craftsmanship, professionalism, and the rapport that he developed with us as his client. David is detail-oriented and hard working. His greatest strength is his strong communication skills. He kept us updated on a regular basis about: his forecasted days of work, objectives for each day, and estimated times of arrival. We would highly recommend Empire Flooring .

A leaking shower into the room below prompted my getting four quotes from different companies. David's approach struck me as most sensible, informed, and believable. Examples of his previous work and reviews provided more assurance that he could match his tiling skill with an equally good design sense. Once hired, what impressed me further was his forensic and diagnostic techniques as well as his approach to future construction so that problems would not arise in the future. David then assures the quality of his work with his own guarantee, but also that of a third-party insurer. When it comes to waterproofing, that type of assurance with insurance provides good peace of mind.

During the process, we encountered several unforeseen hiccups involving plumbing associated with the bath, but then also with the tile supplier, and then my own change of mind. Not only did David roll with the punches, he volunteered again and again to help solve matters with suppliers, call in favours, and perform tasks outside the normal remit of the job. Most importantly for any client, he kept my job at the top of his priority list and did not turn into the type who, when the job leaves the realm of the expected, starts to disappear to service other jobs or begin new ones.

Finally and so importantly, the quality of the tile work is very high. Grout lines, difficult cuts, perfect joints and slopes matter to him. Epoxy and caulking perfection matter. One of my mid-project decisions involved a shift from large tiles to what amounted to a thousand hand-cuts of glass tile. Not a peep of complaint or reduction of quality workmanship in the endless constancy of cutting and setting, which extended the duration of the job measurably. Indeed, the quality rose with the complexity. He appreciates new challenges but will tell you clearly when something is not possible or isn't something he is comfortable attempting. If he isn't comfortable with it, then no one else should be.

He did is such a clean job he put sheets every year to make sure the job is very well organized and he came every day in the morning on time to start the job