Elite Appliance Service – Hamilton

Appliance Repair
760 Pacific Road #9 Oakville ON L6L 6M4
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Appliance Repair
Elite Appliance Service – Hamilton
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98%

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Reviews by rating (past 12 months)
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Best of the Best '22 
Best of Award '22 winner 4 timesBest of the Best '22 Best of Award '22winner 4 times

Reviews for Elite Appliance Service – Hamilton

Average customer rating:
9.8 10 (314 reviews)

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Private User
Private User
Private User reviews Burlington, ON
10/10

LG Oven Service Request

Great service. Our service technician, Wayne, was very prompt, knowledgeable, and professional. Work order: 464573.

Approximate cost of services:
$250.00
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Company Response

Thank you for sharing your experience with us. We're always so happy to hear back from our customers, your feedback is very valuable. Thank you for choosing Elite Appliance Service.

Private User
Private User
Private User reviews Toronto, ON
10/10

Great service

Fortunately, we purchased a longer warranty through Costco as our washing machine's pump broke within 2 years. Elite Appliance came and fixed it within 2 days of calling. Great service and expertise! #463431

Approximate cost of services:
$150.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

Mike in Oakville
Mike in Oakville
1 review Oakville, ON
10/10

Bosch Dishwasher Repair (WO #462358)

Our older model Bosch dishwasher was leaking and Elite Appliance Service was able to send a technician out within 2 days to diagnose the problem (Bosch service was booking more that 3 weeks out). The technician sent a courtesy text message about 20 minutes before arrival within the agreed service window.
He diagnosed the problem within about 15 minutes, and had to order the part with a 2-5 day delivery time.
Elite contacted me to book the final repair appointment within 5 days and the same technician returned to complete the repair.
Technician was polite and courteous and the charges for the diagnostic visit (plus travel) were as described when I contacted Elite originally.
Good communication and I would definitely contact them again for future appliance repairs.

Approximate cost of services:
$375.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

Jackie in Tecumseh
Jackie in Tecumseh
1 review Windsor, ON
10/10

Re invoice # 459407

Re invoice # 459407 – want to share a good repair experience.
Our Samsung refrigerator needed to have the ice maker fixed. We selected Elite Appliance Service to diagnose the problem and repair it, as they service Samsung appliances. We were extremely satisfied with the service we received from this company. The technicians were very professional, arrived on time and followed up the next day to ensure that the problem was fixed. I would recommend Elite Appliance Service for anyone who require repair to their appliances.

Approximate cost of services:
$500.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

Private User
Private User
Private User reviews Oakville, ON
10/10

Washer machine

Our washer started to leak so we called and the technician was very knowledgeable and diagnosed the problem quickly. Other than waiting for a bit of time for the part the whole process was very smooth.

Approximate cost of services:
$400.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

Pamila in Windsor
Pamila in Windsor
1 review Burlington, ON
10/10

Washer Repair

I had Trouble with my LG washer and it has now been fixed to my complete satisfaction. The customer care team was exceedingly responsive and the technicians were thoroughly professional. I am really pleased with the service and will be applying for an extended warranty so that any future issues can be taken care off. Order ref 461480. Thanks!!

Approximate cost of services:
$0.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

Joe in Kitchener
Joe in Kitchener
1 review Brampton, ON
10/10

Prompt Professional service on Fridge

They communicated very well and showed up on time and fixed the issue promptly. No issues at all
SWCQ22C90CA2-1

Approximate cost of services:
$10.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

Chris in Toronto
Chris in Toronto
0 reviews Ogoki, ON
10/10

Stove Repair

Unlike my experiences with other companies, Elite Appliance Services was very professional, Responsive and on time..Larry came in the first day, accessed the Stove, ordered the parts immediately. As soon as the parts was available, Larry came and fixed it. On these two appointments, Larry did not keep us waiting. My service number is 459173

Approximate cost of services:
$10.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

Mav in Ottawa
Mav in Ottawa
0 reviews Hamilton, ON
10/10

Fridge Warranty Work

work order number :457511

I purchased a new top of the line Frigidaire all fridge which took months to get due to covid and to have quality issues with the display panel within the fridge was disappointing. I am happy that the warranty claim went smooth, I was sent a great repair service, they saw the issue and fixed quickly for me. Overall that made me happy, Great communication, very little delays, did repairs with no issues. Thank you Elite Appliance.

Patrick

Approximate cost of services:
$1.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

Stan in Toronto
Stan in Toronto
0 reviews Hamilton, ON
10/10

Samsung refridgerator/freezer warranty repair

Reference Ticket No. 4162951962
The technicians (Larry & another) were very friendly and professional. They sent me a courtesy text 30 minutes before arrival. This was a warranty repair and required a complete system rebuild. This took around 3.5 hours to complete.
Work order #456210

Approximate cost of services:
$0.00
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Company Response

Thank you for sharing your experience with us. We're always so happy to hear back from our customers, your feedback is very valuable. Thank you for choosing Elite Appliance Service.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Elite Appliance Service – Hamilton

Elite Appliance has been servicing home owners, appliance manufacturers and property management firms in Ontario for over 21 years. A combination of expertise, passion and a sense for great customer care has led the company to grow from its initial 2 employees to well over 50 while expanding from our original location in Toronto to a second location in Oakville, a third in Ottawa and now our fourth location in London Ontario. Elite Appliance has rapidly become the #1 appliance repair service in the Ontario, earning itself multiple awards for excellence in service from multiple appliance manufacturers.

All our Technicians are all Factory trained and certified by all major appliance manufacturers to perform warranty and COD repairs, when choosing an appliance servicer, protect your valuable appliances and ensure the company you hire is authorized and trained by the manufacturer of your appliance. Working closely with appliance manufacturers we have become the Largest independent Servicer in Ontario and the Choice of Consumers when it comes to Appliance Repair. We have quickly built an outstanding reputation for our professionalism and honesty. Our mandate has always been the same: to deliver ELITE services at competitive prices, promptly and to our customers complete satisfaction.

CATEGORIES
Appliance Repair
PRODUCTS
Washers and dryers Refrigerators and stoves Dishwashers Microwaves
SERVICES
Appliance repair Appliance parts department Appliance repair service area in the GTA
BRANDS
Electrolux Frigidaire GE LG Electronics Samsung VIking Whirlpool Maytag General Electric
WEBSITE
http://eliteappliance.ca
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
42
PAYMENT METHOD
Cash, Visa and MasterCard
LICENSES
ODP, G2
MEMBERSHIPS
TSSA, United Servicers Assciation
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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