Appliance Repair Experts

Appliance Repair
Vaughan ON L4H 2L7
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Appliance Repair
Appliance Repair Experts
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95%

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Reviews for Appliance Repair Experts

Average customer rating:
9.6 10 (110 reviews)

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AVV in Oakville
AVV in Oakville
3 reviews Vaughan, ON
0/10

Gougers

These people take advantage of home owners who need their appliance fixed. They quote a ridiculously high price hoping that people will pay it because they're already out the diagnostic service fee of $89. I was able to get the part and service at half the price that they quoted. I'll never use this company again. Your response is simply not true. You wanted to reimburse me the diagnostic fee if I removed this review. The other repair person just left and even after paying your diagnostic fee, I saved a lot of money. My appliance is up and running. I stand by my claim. You're gougers

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Company Response

Thank you for your feedback, but not sure if you are our customer. We almost never get complaints about high pricing and even if we do, we always accommodate based on the market price as well as we make sure that pricing is fair. We have not recieved such complaints from any of our customers recently. If you still believe this is the right company, please email us at : manager@ appliancerepairexpert.ca We will be more than happy to help you out with your concern. Thank you

Marlo in Toronto
Marlo in Toronto
1 review Toronto, ON
10/10

Fantastic Service

These guys went above and beyond. The first dishwasher we purchased had a defective water sensor and unfortunately couldn't be installed. He charged us only for the service call, which was quite reasonable for the length of time he was here.

Thankfully our second dishwasher arrived intact and they were able to install it easily. They even fixed a problem the previous plumber had created with the drain hose, and didn't charge us beyond the initial quote.

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Company Response

Thank you for this amazing feedback!

Paloma Vita in Edmonton
Paloma Vita in Edmonton
2 reviews Vaughan, ON
10/10

Knew just what to do!

We had an issue with a dishwasher that did not dry anymore. We asked one guy who had been recommended by a friend to go take a look and he thought it was the heating element. When the time came to fix it, he was a no show and then he ghosted me when I tried to get more info about what going on. So I searched on here and found Appliance Repair Expert! Wow! What a difference! The actual issue was the dishwasher's computer that needed to be reset. He fixed it on the spot and the fee was reasonable. I recommend these guys for any appliance repair. I sure will call them back when needed!

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Company Response

Our team is very happy to hear that our customers are satisfied!

Private User
Private User
Private User reviews Toronto, ON
10/10

Washer leak repair

The repair was completed to my satisfaction and the service person George was very friendly. Since this was my first time having to use the repair service I was surprised by the cost for the replacement of the door boot seal. The part was priced competitively and it did take a couple hours to repair. I would recommend using the service rather than a DO it yourself.

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Company Response

Thank you for your great review :)

David in Ajax
David in Ajax
1 review Pickering, ON
10/10

Stove top replacement

Had a terrible accident with our stove top. Contacted the company and the dispatch on the other side was very helpful and straight forward with the questions I asked. She was able to set an appointment for one of their employees to come the next day for a diagnosis. George arrived and was very kind and understanding of the situation. He answered all my questions and was honest about the process going forward. He was able to order the part quite quickly and always kept me updated. He was able to arrive within 1-2 days to install. Service was much quicker and easier than I expected. George was nothing less than professional and a great worker. Would definitely recommend him for any appliance repairs you may have.

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Company Response

Thank you very much for your feedback!

Itay from Vaughan
Itay from Vaughan
5 reviews Ottawa, ON
4/10

Hidden fees for simple fix

I called the company to get a quote to fix two washing machines. the estimation for the visit was $89 for the first and then $49 for the second.
The company messaged me with the name of the technician (Burak) and links to cancellation policy and job description. very nicely done!
Apparently this company is a dispatch service for local techs (per Burak) who takes commission of the job. The job is done and guaranteed by the tech who came over to do the fix.

The technician came on time. There was no power for the machine. He asked to check the breaker (I didn't think of that). once I flipped the breaker it was all good. machine fixed!

As to the other machine - there was a stuck sock in the pipe and hence it was not draining the water. He pulled it out immediately and all was fine. all done in 15 min. great job guys. much appreciated.

Then came the surprise - the diagnostics is one thing but pulling the sock is actually fixing the machine which is extra charges!
Apparently there is an extra charge even if no parts are involved in fixing the machine. I didn't know that pulling a sock will cost me extra $130. He actually told me that I got a break in price since he didn't charge me for a fix on the other machine. lucky me.

He was in my place for about 15 in and he didn't think that the charge was over estimated.
The morning after I called the company and talked to a rep on the phone who also didn't think it was exaggerated.

After putting a 2 star review (in my honest opinion) their rep called me. We had a long discussion. he didn't want to acknowledge what I was saying that by analyzing the issue for the washing machine not working (switch was off in one and a sock was plugged in a pipe in the other) we ac tally did the fix and that the diagnostics in this case was the fix but we agreed to disagree. He refunded $50 to my account. I regard this as a good show of will but I could not understand why it had to come to this...
BTW, I have been landlord for years and I own few places and with more than 60 tenants I have never had such thing...

Conclusion:
The tech for this company know what they are doing, notification and service are great. HOWEVER: Diagnostics fee will be a small part of the bill if the washing machine is working after the visit regardless of the work that needed to be put... I recommend checking and verifying all fees before hand if you want to use this referral business. May as well contact the repair man directly and not the middle man.

Review has 1 previous version
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Sergei in Toronto
Sergei in Toronto
2 reviews Mississauga, ON
6/10

good stuff, bad communication, neglegent management

Required repair of KitchenAid combination oven/microwave.
Problem: microwave not heating.
Repair took 2 weeks (1 week waiting for the part).
Pros:
- unit repaired successfully

Cons:
- communication. After the initial service visit it took 2 support calls and one conversation with a manager to get things cleared/going
- management negligence: despite knowing of the unit weight (and explicit warning from me too) a *single* person was dispatched for the job. The job did indeed take two person (the unit weights 265lb), so I ended up lifting/moving/sweating it along with the technician. We barely did it together.

Special note:
- would like to praise the technician (Sam) who really took an extra step lifting that beast with my help, sweating and cutting his hand along the way. I think another person wouldn't even start it (and frankly - should not have). Sam did his best and beyond.

I rate overall engagement experience with Appliance Repair Experts as mediocre.

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Company Response

Thank for your review Sergei. We appreciate any kind of feedback because it helps us to improve.
The reason the repair took 1 week longer than it should have is because the deposit for the part was not paid on time by you. The supplier will not realease the part unless its fully paid for. The procedure of the deposit was explained to you by technician/office numerous of times, but it looks like you wanted to reconfirm it with the manager first. The second technician is an extra fee and we were affirmed by you that the repair needed to be on budget. Once again we are sorry for any caused inconveniences and we appreciate your business.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Dishwasher Issues

Victor was incredibly friendly, fast and honest. Unfortunately, the motor blew in my dishwasher. It was cheaper to replace the machine than to repair it. However, Victor gave me some guidance and suggestions, and offered to come in to connect the machine if the plumber would not do it with the installation.

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Company Response

Thank you very much for your feedback! We try to provide as much value for your money as possible.

jptodd in Whitby
jptodd in Whitby
0 reviews Whitby, ON
10/10

Dishwasher repair

George was on time, very polite and did his best to solve the problem. However it became obvious that a replacement part was required from Bosch. George committed to try to obtain the part the next morning and to contact us to report status. This he did and by 2 PM the next day our dishwasher was repaired. Job well done!

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Company Response

Thank you very much for your review. We understand how crucial timing must be and stay on top of part update/repair completion.

Natalie T. in Old Toronto
Natalie T. in Old Toronto
1 review Toronto, ON
10/10

Washing machine repair

Taras is an excellent technician. Wouldn't hesitate to recommend him for any appliance repair. He went above and beyond to solve our problem. Canada Appliance Repair is trustworthy, reliable and honest in their communication and pricing.

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Company Response

Thanks a lot for your warm feedback

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Appliance Repair Experts

WHY CHOOSE US TO REPAIR YOUR APPLIANCE?
Appliance Repair Experts is committed to providing excellent service across Toronto, GTA, Ottawa ,Edmonton , Calgary and nearby regions. Our punctual and friendly staff will provide budget-friendly repairs. In our decade of experience, we have learned that you can get your appliances repaired quickly, effectively and relatively inexpensively. Our specialty is that WE OFFER SAME DAY SERVICE. All of the technicians we work with are fully licensed and insured. They have also gone through extensive background checks.

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WHAT APPLIANCE REPAIR SERVICES DO WE OFFER?
We take serious care in locating your appliance’s fault to have it fixed within the shortest possible period. We encourage our customers to watch us as we perform the repair and to ask as many questions as possible while we are on site. This will ensure the best service on the market because you will be educated on all of your appliances at no extra cost.
We will repair any major appliance and any major brand for:
- Refrigerators repair
- Stove repair
- Oven repair
- Washing Machine repair
- Dryer repair
- Dishwasher repair
- Microwave repair
-Range Repair

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We do service and installation 24/7 refrigerator, stove (gas or electric), dishwasher, washer, dryer (gas and electric), microwave, range hood, cooktop and build-in-oven.
Please note we repair all makes and models, we even repair Miele appliances! Other brands we service regularly: Frigidaire, Simmons, Samsung, LG, GE, Kenmore, Thermadore, Whirlpool, Kenmore, Samsung, LG, GE, Maytag, Moffat, Dacor, Fishe and Paykel, Thermador, Electrolux, Bosch, Sub Zero, Amana, Jenn-Air, Wolf, AEG, Magic Chef, Viking, Blomberg, Admiral, Westing House, Ariston, MagicChef, Inglis
We service Ottawa, Toronto, and all surrounding areas. That includes: Ottawa, Toronto, Whitby, Oshawa, Pickering, Scarborough, Markham, Aurora, New Market, Brampton, Bradford, Oakville, Mississauga, Etobicoke, North York, East York, GTA, Burlington, Barrie, Innisfil

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WHY DO OUR CUSTOMERS LOVE US?
We provide exceptional service because we do not fix the problem temporarily. Our customer with education as to how to prevent such problems from occurring in the future. Our budget-friendly repairs are second to none and we will provide you with quick solutions to all of your appliance repair needs. We strive to achieve the highest possible customer satisfaction from our service.
We look forward to servicing your appliance repair needs.

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Appliance Repair Experts Corp. is a Member of the ECO Group Of Companies operated since 1997. Appliance Repair Experts Corp is a team of Professional Appliance Repair Experts and Sales Representatives.
Office and Appliance Repair Facility located at Unit 3A, 112 Snidercroft Rd, Vaughan,
Ontario, Canada, L4K 2K1

***

Members Of the Eco Group of Companies:
ACfurnaceGTA Corp
Air Efficiency Corp
Global Eco Home services Corp
Appliance Repair Experts Corp.
I Heat & Cool Inc

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Working office hours from Monday to Sunday: 24/7

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Social Media:
https://www.instagram.com/appliancerepairexperts/
https://www.facebook.com/ApplianceRepairExpertz

CATEGORIES
Appliance Repair and Appliance Retailers
PRODUCTS
Fridges, Oven, Stove, Cooktop, Refrigerator, Freezer, Dishwasher, Washing Machine, Dryer, Microwaves,Range
SERVICES
1)Fridge Repair 2) Stove Repair 3) Oven Repair 4) Dishwasher Repair 5) Cooktop Repair 6) Microwave Repair 7) Washer Repair 8) Dryer Repair 9) Range Repair 10) Fridge Install 11) Stove Install 12) Oven Install 13) Cooktop Install 14) Dishwasher Install 15) Microwave Install 16) Washer Install 17) Dryer Install 18) Range Install 19)Commercial Appliance Repair 20)Garbage Disposal Repair
BRANDS
Frigidaire, Simmons, Samsung, LG, GE, Kenmore, Thermadore, Whirlpool, Kenmore, Samsung, LG, GE, Maytag, Moffat, Dacor, Fishe and Paykel, Thermador, Electrolux, Bosch, Sub Zero, Amana, Jenn-Air, Wolf, AEG, Magic chef, Viking, Blomberg, Admiral, Westing House, Ariston, MagicChef, Inglis
SPECIALITIES
WE OFFER SAME DAY SERVICE. All of the technicians we work with are fully licensed and insured. They have also gone through extensive background checks.
WEBSITE
https://www.appliancerepairexpert.ca/
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
20
RETURN POLICY
100% Satisfaction Guarantee or Your Money Back
PAYMENT METHOD
All Major Credit Cards, INTERAC, e-INTERAC, Cash, Check
LICENSES
All of them
MEMBERSHIPS
Appliance Repair Experts Corp. is a Member of the ECO Group Of Companies operated since 1997.
LIABILITY INSURANCE
Yes
WARRANTY TERMS
3 Months. Please ask for more details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.