Andy & Frank Excavating

Excavation
Toronto ON M1R 2Y1
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Buz in Toronto
Buz in Toronto
2 reviews Milton, ON

First Review

0/10

Beware

We contracted Andy to repair our septic bed. At first he seemed very kind, trustworthy, and warranted the work for 2 years. After we signed the contract and paid the deposit, he took a 180 degree turn and became extremely rude and nasty.

He started the work and midway through we realized that he was not going to haul away the old pipes and put fresh soil, as agreed (which was the main reason why we decided to award the contract to him) By then it was too late to terminate the contract, he knew we were at his mercy and took full advantage of it. It was an absolute nightmare dealing with him.

He did not carry out the work as per contract terms, and took many shortcuts, using cheap materials. We paid the full contract amount, even though he did not carry out the job as agreed. We were extremely disappointed with the way the job was executed.

The job was completed May 6, 2022 we spent almost $12K and thought that was the end of our woes, however by mid June 2022 we noticed that the problem still persisted and we were in the same predicament as we were before the repair.

We contacted him to notify him, to fix the issue under warranty. After numerous follow up phone calls and text messages he finally texted back stating it was not covered under warranty and shamelessly washed his hands of it.

We normally do not write review, but have taken the time to write mainly to warn others from falling into the same predicament as we are in today.

Approximate cost of services:
$12,000.00
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