Comfort Windows & Doors

Windows & Doors Installation & Service
Markham ON L3T 5W4
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Reviews for Comfort Windows & Doors

Average customer rating:
10 10 (218 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Happy with everything

Happy with sales, service and installation. Installers left our home neat and tidy. Would recommend Comfort Windows & Doors.

Approximate cost of services:
$7,900.00
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Company Response

We try to make sure that at the end of an installation our customers tell us they would recommend us to their friends and family. We do try hard to make sure that from the initial contact with Comfort Windows & Doors, to the completion of the installation, our customers are happy. Thank you for your review.

Private User
Private User
Private User reviews Toronto, ON
10/10

Trustworthy company

They provided honest, prompt service and excellent work. They performed as per the contract and per their word. We value honesty in business and Comfort Windows & Doors did not let us down. They are a trustworthy company.

Approximate cost of services:
$6,800.00
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Company Response

Thank you for your kind words, we are an honest and trustworthy company and we stick to those values. We are so pleased you had a great experience with your installations, from beginning to end. Thanks for the review.

Private User
Private User
Private User reviews Toronto, ON
10/10

Very well done job

The Ramesh and his crew did a remarkable Installation. They worked none stop from the time they arrived until home time. Well done.

Approximate cost of services:
$4,800.00
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Company Response

Installations are just as important as the product, an efficient professional team of installers is a great asset to a company and we are very happy when we get reviews about our installation crews. I will pass on the message to Ramesh.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Our new door looks awesome

It was done well. I was impressed with how quickly and the quality of work. Our new door looks awesome. I'll 100% refer to others.

Approximate cost of services:
$7,900.00
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Company Response

Thanks for the review, we love it when our customers are happy with the final product. Enjoy your new door.

Private User
Private User
Private User reviews Toronto, ON
10/10

Highly recommended for all

The Ramesh and his assistants were proficient and worked hard through the day. They were excellent installing the doors & windows in our house. Highly recommended for all.

Approximate cost of services:
$7,900.00
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Company Response

Our installation teams have been with us for many years and they do take pride in their work. They make sure that the customers are happy with the final product. Our customers, like you, enjoy having their windows installed by our professional installation teams.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Thrilled with my New Windows

I put off replacing my windows for years and finally had no choice. I went with Comfort Windows and Doors and they did an excellent job. From Julian my sales person to the installerseveryone was friendly and professional.

I went with black frames outside and white insidewowwhat a statement my windows make. A few neighbours have already come over to tell me how good the windows look.

Truth be told, getting new windows makes a huge mess, but the installers cleaned up after they were done.

I would definitely recommend using this company, Im very happy. Plus they have an amazing warranty on the windows.

Approximate cost of services:
$10.00
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Company Response

I am pleased you had a great experience, especially after putting it off for so long. Black frames certainly do make a house look fantastic. Enjoy them.

Private User
Private User
Private User reviews Vaughan, ON
10/10

They have been helpful through the projects

Ive had my windows installed in two stages. Both times Ive worked with Comfort Windows & Doors. Julian and his entire team have been helpful through both projects and I have referred them to others.

Approximate cost of services:
$8,900.00
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Company Response

Thanks so much for the referral, we really appreciate it when customers coming back to us for 2nd projects and for giving our number to family and friends. This is why we try so hard to make sure our customers are satisfied at the end of their installation.

Private User
Private User
Private User reviews Markham, ON
10/10

Window installation. Accidents Happen - but Customer satisfaction maintained

Replaced 7 windows with energy-efficient replacements.
I started the process back in Nov 2021 knowing there will be a long wait due to supply chain issues through covid. To my surprise, the install was ready to go by March 2022. Windows installed were triple-pane windows for the purpose of the Greener Homes Rebate. Julian, the estimator/sales person was great in discussing my various options to replace the windows I wanted upgraded (7 in total).
I'm very happy with the quality of the windows and are a notable upgrade from my previous ones.

The install went smoothly EXCEPT for some accidental damage that was done to my hardwood stairs. One of the installers slipped on their dropsheet while traversing the stairs with some debris and unfortunately dropped it on the stairs, gouging the wood in a few places on one of the steps. I was quite dismayed by this as these were custom stairs installed by myself when redoing the home a few years ago and would not be an easy repair and one that would likely not be able to be repaired perfectly / would always be noticeable in the future.
While I understand accidents happen, they should not be to the detriment of the homeowner. I spoke with the management of the company who were extremely apologetic and emphasized that damage rarely happens. They were willing to discuss options with me to remedy the situation and did not try to 'pass the buck' or avoid accepting responsibility.
I am happy to report that we were able to work out a solution amicably and they were very willing to accommodate my preferences in how to approach the repair of the damages, showing an extremely high level of customer care and willingness to put the customer first, over their own profits/bottom line.
Do accidents always happen? no -> but I'm happy that in the rare times that it does, there are still companies out there that are willing to accept responsibility and want to maintain a good reputation for their business. Despite what occurred, I would still be confident in obtaining their services again and/or recommending this company to others.

Approximate cost of services:
$1.00
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Company Response

Thank you for your honest review. Our installers rarely have accidents and I do apologize again for the mishap, but we are all human and accidents happen. We are a company that takes great pride with the high level of customer service we provide from the first visit to the end of the installation, we always make sure that our customers are happy when we leave, no matter what. I am pleased we got your stairs sorted out to your satisfaction. Enjoy your new windows!

Gerry
Gerry
0 reviews Vaughan, ON
10/10

Windows and Doors

I had a great experience with Comfort windows and doors. I would definitely recommend this company to my family and friends. Great communication, good quality products and amazing installation.

Approximate cost of services:
$1.00
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Company Response

Thanks for the kind words and the repeat business Gerry, we truly strive to provide the best products with the best service to our customers because we want them coming back when they need to replace more windows or doors in their homes.

Private User
Private User
Private User reviews Markham, ON
10/10

The installation crew was excellent

We had Julian from Comfort Windows come in to quote us for a full house of windows. From the time we met Julian until the completion of the installation it was an absolute pleasure working with Comfort Windows
The pricing was competitive and the installation crew under Ramesh was excellent. I would highly recommend Comfort Windows.

Approximate cost of services:
$8,500.00
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Company Response

Thank you for your review & recommendation, we are happy that you had a great experience from beginning to end. We work as a team to provide the best service and support we can.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Comfort Windows & Doors

At Comfort Windows & Doors, we supply and install quality, energy-efficient windows and doors.
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Comfort Windows & Doors will fully address all of your installation priorities. We offer you many choices of Window and Door Products to meet your style, comfort, and budget needs.
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We offer expert consultation and installation. Our Professional and Certified Teams of Consultants and installers are geared to make your installation experience an informed and pleasant choice. We are one of the most reputable window contractors, serving the GTA, Halton, Peel, and York Regions, including Vaughan, Richmond Hill, Markham and surrounding municipalities.
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Our post-installation inspection by one of our qualified project supervisors will further ensure the industry’s highest standards. We carry a solid product and installation warranty, unmatched by most window companies and independent installers. Furthermore, all of our window and door installers are WSIB insured.
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We would be proud to guide you through a well-scheduled, careful and orderly installation from start to finish. We are fully bonded and insured.
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We accept Visa/Mastercard/Debit/Cheque and Cash.

No commission salespeople, Deal directly with the owner.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl, Wood or Clad Windows, Steel Entrance Doors, Fiberglass Entrance Doors, Patio Doors, Garden Doors
SERVICES
Sales and Installations
BRANDS
Variety of different manufacturers
STYLES
All Styles
SPECIALITIES
Custom windows and doors
WEBSITE
https://www.comfortwindowsdoors.ca
YEAR ESTABLISHED
30
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Cash, Cheque, Debt, Visa, Mastercard, Amex
MEMBERSHIPS
SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.