I recently sign up for the free Carbon/fire detector and Ashwin came to my house for installation. He was great even from the first phone call. He came and install the device for me seamlessly. He then giving me some tips to maintain my furnace, AC etc. He noticed my HWT was old and is using up too much energy and have recommend to replace it for me honoring the same old price. I have dealt with many other contractors but Ashwin is one that stands out from the rest. He dont pressure me to buy anything he just merely recommending from his true heart to help a customer out. Even after the installation was complete and he has 'secure' the deal, he always answer my phone call for any issues that I have with the products 24/7. I have not yet feel any technician that is true to their customers as Ashwin. He have made me change my negative perception of ' horrible sales pitch'. I am extremely happy with Simply Smart Home, but importantly it is Ashwin that makes me becomes a loyal customer of SSH.