H Man Electric

Lighting
Toronto ON M2M 3Y3
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HomeStars  >  Electricians in Milton  >  H Man Electric  >  Unprofessional Electrical Job with Visible Cables and Switch stop working after one week
Jay in Ottawa
Jay in Ottawa
1 review Toronto, ON
2/10

Unprofessional Electrical Job with Visible Cables and Switch stop working after one week

Hired HMAN Electric to install outlets and dimmer switches in small office area, did not provide any written quote before starting the job. Then after starting the job, will do the most easy way to complete the job with ugly visible cables. There was open ceiling but he will not hide cables above the ceiling and will staple the cables to the wall below the ceiling. Will use cheap materials and one dimmer switch stopped working after one week. I will be hiring another better licensed electrician to fix his horrible job done with many deficiencies. You have to text/call him many times for appointment and he will not care to reply at all. messages, simply say that will get back to you. No respect for client time and inconveniences.

Approximate cost of services:
$1,525.50
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Company Response

Thank you for your review, we have followed up with our electrician who came over ,
Our electricians was there on Nov 17 at 6:30 pm and after he gave you the verbal quote with $200 discount ,u asked for next day date for the job to start and u confirmed the portion of job two times by text on Nov 17th and 19th!
Written quote is give upon customer request and since it wasn't asked we never send one!
Job was done on Nov 22nd!
Regarding the complete:
It was not an open ceiling , ceiling was covered by thick mesh wire which we couldn't remove since fire sprinkler was on it,only could remove one piece (halfway)from three pieces when were installing three dedicated outlets and hide wires!
For sign plug and three way switch couldn't remove the ceiling wire mesh so wires were attached to the existing visible wires on the wall.(all this process was explained three times for you)
Also u asked us to fix a small opening on the ceiling mesh and our electrician did as favour!
Dimmer brand was used is Lutron (Type :Diva) it is not cheap material at all!
As it was explained to u we have warranty on our services for 5 Yrs, if it is not an emergency situation like shock or fire hazard we will take care within a week to 10 days so our time limit wasn't over yet when u left us a review!(u notified us by email on Dec 2nd review was left on Dec 10)
If you find any defects on our job you can definitely email us with the proof then we can refund your money ($1525.50) also would appreciate if u attach pictures of the job you are mentioning it is horrible and unprofessional!
At H MAN ELECTRIC we only work with licensed electrician so all the jobs are done according to Code!

Thank you for your business