The Original Fence & Deck Centre

Fences & Gates
Newmarket ON L3Y 4W1
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Fences & Gates
The Original Fence & Deck Centre
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7%

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Reviews for The Original Fence & Deck Centre

Average customer rating:
0 10 (3 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Fence

Awful customer service. Promised professional service and ended up sending a worker who had no experience on the job. Ruined my backyard and did not take responsibility or even apologise for the damage. Gate still is not working properly and the owner of the company blamed us for the damage rather than following through with the (signed) warranty. Absolutely awful and shameful. We are still protected by the warranty but would rather pay someone else who is trustworthy and competent to do the job. Stay away!

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Tony Di Bartolomeo
Tony Di Bartolomeo
0 reviews Toronto, ON
0/10

Wall and Fence

When someone takes advantage of you or rips you off you are always torn between embarrassment and letting the world know. Over 1 year ago Adam and his father Steve quoted on a job. The price was fair and a contract was signed. It was apparent after the work was started that the subcontractor had no idea what he was doing. He in fact admitted that it was his first retaining wall he has ever done. Steve came to the job site after months and months of false promises ( Makes every excuse in the book, a total disregard for other people time). He finally came and agreed to send another crew and would do a bunch of other work to complete the contract.(in writing) After a year of waiting the work has not been completed. He said he would refund some money so we could get another crew to complete it ( estimates are 10-15k based on quotes to fix the crap) now he says take me to court. PLEASE DO NOT USE THIS GUY SAVE YOURSELF THE AGGRAVATION

now going on 1.5 years and they are refusing to return to do the work that they were paid for.

1 of 1 people found this review helpful.
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Ronit in Toronto
Ronit in Toronto
2 reviews Toronto, ON

First Review

0/10

Poor Customer Service

I just completed building an entire house and this is the only trade that I felt compelled to write a poor review on. The customer service was terrible. Every interaction I had with Steve, he made me feel like he was doing me a huge favour or I was stupid. My fence and deck were completed, but I worry about my children getting splinters and the pressure treated wood the team chose is not nice. I regret not doing more research on pressure-treated wood options so that I would have had knowledge of what was available. Though their price was competitive, I regret having chosen Steve for the work as the experience was so unpleasant I would have been better off paying more.

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