De Marco Mechanical Services Inc.

Heating & Air Conditioning
Toronto ON M1C 4Z7
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Write a Review


Susan
Susan
2 reviews Toronto, ON
10/10

Gas Leak Issue Resolved

We called the gas company because of a concern of a gas/chemical smell. They came and acknowledged the smell and spent an hour testing inside the house, but could not find any leaks at the appliances or near the visible gas lines. The technician spent an additional 45 minutes examining the gas meter outside and then determined that there was a "non-identified gas leak inside the house". He tagged the meter and shut off the gas supply and said that we would have to call the water heater or furnace company. The water heater company came and tested the gas to the meter which was safe. The furnace company was hesitant to come and look for the leak and said that if it was a small one, they might not be able to find it and the next step would be to break down walls, which would have to be done by another contractor. I proceeded to then search for another gas fitter but it was difficult to speak to someone in person. I then called De Marco and Adrian answered immediately. I explained the situation and he was very helpful in providing relevant information. He came to the house that day and was very methodical and safe in his work. He is extremely knowledgeable and professional. We appreciated that he took the time to explain everything and answered all of our questions and concerns. While he was here, he did a thorough check and cleaning of our air conditioning unit. It was very refreshing to receive such wonderful customer service and we highly recommend Adrian for any heating/air conditioning / gas/ mechanical services.

Approximate cost of services:
$300.00
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Company Response

thank you very much for those nice words. I believe in treating people the way that I would want to be treated. also gas leaks can be extremely frightening and frustrating. it is my top goal to make sure that everybody is safe and satisfied. I would be more than happy to help you in the future anytime