Awful service after poor installation
- Approximate cost of services:
- $2,500.00
- Company Response
I was very surprised with the negative review I received from Andy in Toronto. This is because I have several text messages in which Andy said he was grateful for the service and the workmanship that I completed at his home. I have never received negative reviews before to date.
In response to his issue where I had to dig a trench manually; this was because the machinery that I own to do this was type of work was too large for the size of his property.
After the winter, I came to open the irrigation system, and found a few holes in the pipes. I have never found holes in a system after only one winter. I repaired them at no cost, checked the system; and made sure everything was in working order before leaving. He called me again shortly after; as he found a few more holes. I had told him I was going to be on vacation with my family, but I would repair them, at no charge as soon as I returned and was in his area again. I feel Andy is not forthcoming in his remarks. We have installed hundreds of irrigation systems in the GTA and surrounding areas with extremely competitive pricing. Green Earth Irrigation stands behind every service and installation.
Thank you,
Mr. Manny Maya
Green Earth Irrigation