We were hearing scratching and other sounds in the ceiling between the first and second floor of our house. I called North Star and spoke with Shakeel. He patiently explained what could be happening and scheduled an appointment to come out and inspect the house. On appointment day he called ahead to confirm timing and inspected both roofs on our house and found where squirrels were getting in. He installed a 1-way door and scheduled another appointment for 2 weeks later to remove the door and install a permanent barrier to stop future entries. We haven’t heard any noises since. The whole process was handled very professionally, the price included the follow up and was consistent with what he quoted on the phone, no extra charges. The whole process was painless and fairly quick and Shakeel and his colleague were very helpful in answering any questions we had.
- Company Response
Thank you so much for giving us feedback on our services, we appreciate your review and love hearing back from you. We are so glad we could be of help with your squirrel issue. For any future pest issues, we are just one call away. Thank you for choosing our team.