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Centre Canadien D'électroménagers / Canadian Appliance Source
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58%

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Reviews for Centre Canadien D'électroménagers / Canadian Appliance Source

Average customer rating:
7 10 (66 reviews)

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Brian in Montreal
Brian in Montreal
1 review Montreal, QC
1/10

Washers Samsung WW22K6800AW

The CAS provides very poor information about delivery and installation requirements for purchases. This is a crucial part of the purchasing process and they fail to provide full and accurate information about what is required. I purchased a washer with delivery and removal of the old appliance included, but was not told that the delivery people will not uninstall the old machine. This situation remains unresolved. They really need to have better trained sales people and improve their communications with their delivery and installation service.

Approximate cost of services:
$1,350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Prior to all deliveries at CAS we send a document to all clients 48hrs after purchase detailing all aspects of delivery including specification of the product. This is a policy that we take very seriously. We strive to make every sale from the time you enter one of our showrooms to the delivery as seamless as possible.

I am very sorry that you have had issues with the delivery but the information that is provided in the document is detailed.

I would like to extended an apology from all at CAS.

Please contact the store and ask to Speak to Terry i would like to help solve this situation.

Carmen in
Carmen in
1 review Mount Royal, QC
10/10

Bosch Dishwasher

Just found out about this company on the Bosch internet site.

Ordered via phone, excellent service, ordered on Sunday and available for pick-up, as promised, on Tuesday.

Excellent follow-up by the person who took the phone order.

Approximate cost of services:
$650.00
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Company Response

Thank You!!

umem in
umem in
1 review Montreal, QC
10/10

Kitchen appliances and Laundry dryer

CAS are doing perfect things for any buyer with a great price I have done really quality appliances almost half price Sales person was great and delivery was on time and perfect I never went to CAS all deal was made through internet and phone I certainly recommend them

Approximate cost of services:
$2,300.00
1 of 1 people found this review helpful.
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Company Response

Thank You!!

Joseph in Toronto
Joseph in Toronto
1 review Brossard, QC
10/10

Kitchen Renovation

I was looking to purchase a Samsung RF23J9011SR refrigerator. I spoke to Mr. Laurent, who provided me all the information necessary and answered all my questions. I purchased the appliance and I will probably be contacting Laurent soon to purchase a 18 cu ft horizontal freezer.

I was very satisfied with the service that Laurent provided.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Thank You!

Glen in Toronto
Glen in Toronto
8 reviews Toronto, ON
10/10

Appliance Replacement

Went looking for an appliance for our condo, very limited choice. With the help and support of Daniel Torres we were able to make an informed decision and are happy users of the Bosch dryer/washer. Daniel helped, telephonically, even when our installer wasn't sure what to to do.

Approximate cost of services:
$2,500.00
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Company Response

Much Appreciated

Private User
Private User
Private User reviews Mount Royal, QC
10/10

Service with sales rep. Nicola Buttino

I'm renovating my house and walked to to get an idea of prices and it was the first store I went into when I finally met the sales rep Nicola Buttino and was sold on his service , professionalism and the the way he explained the products . I was so happy with the service that not only did I buy but called my sister to come as well the same day. He even went beyond his call of duty and stayed later to accomate my sister. I am truly happy with the whole experience

Approximate cost of services:
$12,000.00
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Company Response

Appreciate the kind words

Alex in Fredericton
Alex in Fredericton
1 review , NB
10/10

Full Appliances Set

We moved to our new house and needed all the possible large appliances. Krikor Kebabjian made this purchase experience very easy. He was very friendly, advised on many things we didn't think before. All the process was through the phone and took 2 days, because we changed our mind and where not sure with the sizes. He was very patient. We'll need a few smaller appliances soon and he will be the first person to whom I turn for advise.
Thank you

Alex

Approximate cost of services:
$8,000.00
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Company Response

Thank you!

Marina in
Marina in
1 review Mount Royal, QC
10/10

Kitchen appliances

François(Frank) Matte was very friendly and personable as well as being helpful and very knowledgable about the appliances we were interested in. We were able to negotiate a better price and would recommend CDN Appliances to our family & friends. Thanks so much Frank for making this shopping experience easy & enjoyable! On behalf of my husband and myself we truly appreciated your service!!

Sincerely,
Marina & Dan

I needed a Venmar 600E series range hood from CDN Appliances so I phoned them and Frank was away for a few days so Mohammad Mahmoodi served me over the phone. He was very friendly and efficient and helped me make the purchase of what I needed quick and easy! Thank-you Mohammad. I appreciate your excellent customer service.

Sincerely,
Marina

Approximate cost of services:
$2,850.00
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Company Response

Appreciate the kind words

Vera Palaic in
Vera Palaic in
1 review Mount Royal, QC
9/10

new stove

Mr.Mohammad Allmahmoodi gave me all information about the product I wanted to buy. He even compared this electrical stove to to a lowered price of other manufacturer. He is very pleasant and professional salesperson. If I decide to buy any other appliances, I will try to get in touch with him.

Approximate cost of services:
$780.00
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Company Response

Thank You

Danny Engel in
Danny Engel in
1 review Mount Royal, QC
10/10

The Price to Beat

Sales rep Francois Matte was courteous and professional. No pressure just well informed. Prices here cannot be beat as they are the reference for all the competition. Decided upon LG front load washer/dryer and when I went back 3 weeks later with my GF, the price had dropped as they constantly survey what everyone else sells for and they make sure that they beat the price. Nice showroom. Lots of models. The place to go for appliances.

Approximate cost of services:
$1,600.00
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Company Response

Appreciate the kind words

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centre Canadien D'électroménagers / Canadian Appliance Source

Bienvenue à CAS, l'un des plus grands fournisseurs d'électroménagers de cuisine au Canada. Nous vous offrons le meilleur service, le plus grand choix et les plus bas prix sur les électroménagers à Montreal. Nous sommes fiers de vous offrir des marques d'électroménagers de maison et de cuisine telles que Whirlpool, ...
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