The Sprinkler Company Inc.

I used this company in late July for an assessment on my sprinkler system.
Another company had completed some waterproofing work on our house and it appeared that a wire may have been severed, resulting in a malfunction of our sprinkler system.

I was charged $90 + tax for a technician to come out on an initial assessment (which included 30 minutes of labour). (there was no labour completed) The technician arrived on time on the date of my appointment, and noted that a wire from the timer box to the valve box may have been cut. Unfortunately, as this system was installed by the previous homeowners, I was not aware of the valve boxes' location.

I asked the technician to provide an estimate on how much it would cost to fix an issue like this, but he was unable to provide one due to the nature of the work involved (digging and chasing a cut wire).

I contacted this company yesterday to once again ask for an estimate on the work that would be involved with finding a valve box that was buried underground, and again I was provided with a very vague explanation. I was advised that it would be beneficial for 2 technicians to come on site at $90 an hour. ( I was hoping to be provided with a proper estimate as I am hopeful that the waterproofing company would reimburse me for this cost, as they had caused the severed wire). And that it could be $200 - $300 dollars to just find the valve box.

In the end, I contacted a different company. They sent a technician to my house and within the hour, the technician used equipment to find the valve box and rectify the situation. Total cost with tax was $134.

I contacted the Sprinkler Company Inc today to advise them of what had happened, and asked if part of the initial payment that I made to them in July could be reimbursed (as a gesture of good customer service) They refused. I will not use this company in the future.

On time when promised. Very reasonable price. All done in one day. They had the people and the equipment. I would recommend them.

Thank you. I am delighted with your company! :) everything is fine :). highly recommend!

Tim came and checked the leaking of the sprinkler heads and fixed the problem. He was so professional, courteous and knowledgeable! I was very impressed with his service! He was a pleasure to deal with! I highly recommend this company! Thank you very much Tim!

Always quality service with The Sprinkler Company, a company I have not had any issues with and would be happy to recommend to others. Definitely worth contacting this company for your sprinkler needs.

A few days ago, this team proposed the lighting world to me and I fell in love with my property not just during the day but at night. My lights around my property in the front and back have made my house and garden just come to life. Everything looks as amazing if not more during the night, and I even feel a little safer being able to see around my property as well.

The dispatch is always very professional and the pricing is reasonable. I'd highly recommend them and look forward to continuing to use them in the future.

My neighbor recommended The Sprinkler Company to me and they installed my system a few years ago. I was very pleased with the professional services provided and any service requests thereafter were addressed promptly. They also opened and closed my system for the season. I am very happy with this company and definitely recommend them.

I have been using this company for 2 years now. They are always punctual and have great friendly service. I will continue using them for the servicing of my sprinkler system and I would certainly recommend them to anyone who needed that service.

The team at The Sprinkler Company are professional and highly responsive. I have had several different services for lawn irrigation and these folks are simply the best and most reliable.